Enabling Ivanti Docs@Work for Android

A Docs@Work license is required on Ivanti EPMM to enable support. Enabling this setting indicates that you have the required license to deploy Docs@Work. Enabling Docs@Work is also required for AES-256-GCM encryption for email attachments.

Procedure

In the Admin Portal, go to Settings > System Settings.
In the left menu bar, click Additional Products > Licensed Products.
Select Docs@Work.
Select Enable merging of configurations option to enable merging multiple configurations for a device.
The Enable merging of configurations option is disabled by default.
Click Save.

Configuring the AppConnect global policy

Because Docs@Work for (Android or iOS) is an AppConnect app, AppConnect must be enabled in the AppConnect global policy if it has not yet been configured. The AppConnect global policy specifies AppConnect app settings such as AppConnect passcode and data loss prevention requirements. You can use the Default AppConnect Global Policy.

You may decide to create a new AppConnect Global Policy (Add New > AppConnect). If you create a new AppConnect Global Policy, you must apply it to the appropriate labels. You do not need to apply the Default AppConnect Global Policy to a label.

Procedure

In the Admin Portal, go to Policies & Configs > Policies.

Select Default AppConnect Global Policy.

For AppConnect, select Enabled.

(Optional) Scroll down to the Security Policies section.

(Optional) For Apps without an AppConnect container policy, select Authorize.

If you do not select Authorize, then you must create an AppConnect container policy for Docs@Work. Also, ensure that there is a container policy for Web@Work.

(Optional) If you select Authorize for Apps without an AppConnect container policy, also select the data loss preventions options you want to enable for Android.

If you want to allow device users to play audio and video files in Docs@Work for Android, you must select Media Player: Allow checkbox in the AppConnect Global Policy.

Click Save.

Applying to a label

Applying a policy or configuration to a label makes the policy or configuration available to all the devices that are associated with that label. Perform these steps only if you created a new AppConnect Global Policy. You do not need to apply a default AppConnect Global Policy to a label.

Procedure

Select the AppConnect global policy.

Click More Actions > Apply To Label.

Select the appropriate labels to which you want to apply the policy.

Click Apply.

Configuring an AppConnect container policy

This task is only required:

•If you did not select Authorize for Apps without an AppConnect container policy in the AppConnect Global Policy.

•If you want to configure a different set of data loss prevention policies for Docs@Work.

The AppConnect container policy authorizes an AppConnect app and specifies the data loss prevention settings. The container policy overrides the corresponding settings in the AppConnect Global Policy. Separate AppConnect container policies are required for each operating system (Android or iOS).

Ensure that only one Docs@Work AppConnect container policy is applied to a device.

Procedure

In the Admin Portal, go to Policy & Configs > Configurations.

Click Add New > AppConnect > Container Policy.

Enter a name for the policy. For example, enter Docs@Work container policy for iOS. For example, enter Docs@Work container policy for Android.

Enter a description for the policy.

In the Application field, select Docs@Work.

Select Docs@Work only if the app is available in the app catalog as a recommended app. If not, you must enter the app bundle ID.

Select the data loss prevention settings.

Select Save.

Select the Docs@Work container policy.

Click More Actions > Apply To Label.

10.

Select the appropriate labels to which you want to apply this policy.

11.

Click Apply.