Support and compatibility
These are cumulative release notes. If a release does not appear in this section, then the support and compatibility values from the nearest listed older release apply to the missing release.
Ivanti Docs@Work 2.25.0 - Support or Compatibility
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 1. SUPPORTED COMPONENTS FOR ANDROID APPCONNECT
|
Component |
Supported or Compatible Versions |
Required |
|
Ivanti EPMM Or Ivanti Neurons for MDM |
11.12.0.0 - 12.0.0.0 |
Yes (either Ivanti EPMM or Ivanti Neurons for MDM)
|
|
R96 |
||
|
Ivanti Standalone Sentry |
9.19.1 - 9.20.0 |
Optional Ivanti Standalone Sentry set up for AppTunnel is required: •to tunnel traffic to content repositories. Tunneling traffic through Ivanti Standalone Sentry is not supported for Dropbox and Google Drive. •for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Ivanti Sentry. •Docs@Work supports the following: •SMB 1.0 for Ivanti Sentry 9.1.0 and older versions. •SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions. •SMB 3.0 for Standalone Sentry 9.17.0 and higher. •Android Enterprise enabled Docs@Work supports tunneling CIFS traffic through Ivanti Sentry with Ivanti EPMM and Ivanti Neurons for MDM. Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
|
Apps for Android (does not apply to Android Enterprise) |
||
|
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) |
11.12.0.1 – 12.0.0.0 *Mobile@Work 12.0.0.0 is targeted for release before Jan 25, 2024. |
Yes (either Mobile@Work or Go Client) |
|
R96 Android AppConnect: Email+ AppConnect - EOS Android AppStation: No The latest version 80 supports Secure Apps Manager 9.3.0.0, which is compatible with Email+ 4.2.0, but not compatible with Email+ 4.7.0 |
||
|
Ivanti Web@Work |
2.5.1 - 2.6.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Ivanti Email+ |
4.6.0 - 4.10.0 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
PIV-D |
1.7.0 |
|
|
Ivanti Secure Apps Manager |
9.4.1.0 |
Yes |
Apps for Android Enterprise
•Badged Email+ (Email app)
•Badged Chrome (required to access Dropbox)
•Badged Media Player or any other badged audio/video player
Supported device platforms
Table 2. SUPPORTED DEVICE PLATFORMS
|
Device OS |
Supported Version |
|
Android |
14 |
|
Android |
13 |
|
Android |
12 |
|
Android |
11 |
|
Android |
10 |
|
Android P |
9.0 |
|
Android O |
8.0, 8.1 |
Supported content repositories
Table 3. SUPPORTED CONTENT REPOSITORIES
|
Content Repository |
Supported |
Unsupported |
Comments |
|---|---|---|---|
|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
|
Users on SharePoint must have at least Contribute permissions. |
|
Cloud Storage |
•Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. |
|
WebDAV repositories hosted on Windows Server 2003 are not supported. |
|
Network Drive |
•CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •
•SMB 2.0 •
|
|
Android Enterprise-enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Ivanti EPMM and Ivanti Neurons for MDM. |
|
Box |
•Enterprise and personal sites are supported. |
|
Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
|
Dropbox |
•Only user added sites are supported. |
|
Dropbox cannot be configured as a Group site. |
For CIFS,
•CIFS traffic must be tunneled through Ivanti Sentry.
•Docs@Work supports the following:
•SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
•SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
•SMB 3.0 for Standalone Sentry 9.17.0 and higher.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
Supported file types for viewing
Table 4. SUPPORTED FILE TYPES FOR VIEWING
|
File Type |
Android |
Comments |
|
.zip compressed files |
Yes |
Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
|
Adobe Acrobat documents (.pdf) |
Yes |
|
|
Apple Keynote presentation files (.key) |
No |
|
|
Apple Numbers spreadsheet files (.numbers) |
No |
|
|
Apple Pages documents (.pages) |
No |
|
|
Comma separated values files (.csv) |
Yes |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Hangul Word Processor (.hwp) |
Yes |
|
|
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) |
Yes |
|
|
Microsoft Excel documents (.xls, .xlsx, .xltx) |
Yes |
Macros will be removed before the file is rendered for viewing. |
|
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) |
Yes |
|
|
Microsoft Word documents (.doc, .docx |
Yes |
|
|
Media files (.mp3, .mp4, .wav, .xwav) |
Yes |
•Docs@Work supports media playback. However, a media player is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In AppConnect-enabled Docs@Work, a media file can be played only if Media Player is allowed in the AppConnect Global Policy. This allows media files to be played outside the secure container using the system media player. •In Android Enterprise-enabled Docs@Work, the media file is rendered using a third-party media player application. Therefore, a media player application must be included in App Catalog. Android Enterprise-enabled Docs@Work has been tested with the 'VLC for Android' media player application. |
|
Password-protected Microsoft Office documents |
Yes |
|
|
Plain text files (.txt |
Yes |
|
|
Quicktime video files (.mov) |
No |
|
|
Rich Text Format files (.rtf) |
Yes |
|
|
Web files |
Yes |
|
|
Non Media Files (.dwg, .svg) |
Yes |
Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In Android Enterprise-enabled Docs@Work, the non media file is viewed using a third-party media player application. |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 5. SUPPORTED FILE TYPES FOR EDITING
|
File Type |
Android |
Comments |
|
Microsoft Word documents (.doc, .docx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft Excel documents (.xls, .xlsx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft PowerPoint documents (.ppt, .pptx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Plain text files (.txt) |
Yes |
|
|
Web files (.xml) |
No |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Any of the above document formats extracted from .zip files |
Yes |
|
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
|
My Files |
1 GB (Android) |
|
Favorites |
1 GB |
Language support
The Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hebrew
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
Ivanti Docs@Work 2.24.0 - Support or Compatibility
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 6. SUPPORTED COMPONENTS FOR ANDROID APPCONNECT
|
Component |
Supported or Compatible Versions |
Required |
|
Ivanti EPMM Or Ivanti Neurons for MDM |
11.9.0.1 - 11.11.0.0 |
Yes (either Ivanti EPMM or Ivanti Neurons for MDM)
|
|
R92 |
||
|
Ivanti Standalone Sentry |
9.17.0 - 9.18.0 |
Optional Ivanti Standalone Sentry set up for AppTunnel is required: •to tunnel traffic to content repositories. Tunneling traffic through Ivanti Standalone Sentry is not supported for Dropbox and Google Drive. •for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Ivanti Sentry. •Docs@Work supports the following: •SMB 1.0 for Ivanti Sentry 9.1.0 and older versions. •SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions. •SMB 3.0 for Standalone Sentry 9.17.0 and higher. •Android Enterprise enabled Docs@Work supports tunneling CIFS traffic through Ivanti Sentry with Ivanti EPMM and Ivanti Neurons for MDM. Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
|
Apps for Android (does not apply to Android Enterprise) |
||
|
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) |
11.10.1 – 11.11.0 |
Yes (either Mobile@Work or Go Client) |
|
R92 |
||
|
Ivanti Web@Work |
2.5.1 - 2.6.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Ivanti Email+ |
4.6.0 - 4.8.0 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
PIV-D |
1.6.3 |
|
|
Ivanti Secure Apps Manager |
9.4.1.0 |
Yes |
Apps for Android Enterprise
•Badged Email+ (Email app)
•Badged Chrome (required to access Dropbox)
•Badged Media Player or any other badged audio/video player
Supported device platforms
Table 7. SUPPORTED DEVICE PLATFORMS
|
Device OS |
Supported Version |
|
Android |
14 (Beta) |
|
Android |
12 |
|
Android |
11 |
|
Android |
10 |
|
Android P |
9.0 |
|
Android O |
8.0, 8.1 |
Supported content repositories
Table 8. SUPPORTED CONTENT REPOSITORIES
|
Content Repository |
Supported |
Unsupported |
Comments |
|---|---|---|---|
|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
|
Users on SharePoint must have at least Contribute permissions. |
|
Cloud Storage |
•Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. |
|
WebDAV repositories hosted on Windows Server 2003 are not supported. |
|
Network Drive |
•CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •
•SMB 2.0 •
|
|
Android Enterprise-enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Ivanti EPMM and Ivanti Neurons for MDM. |
|
Box |
•Enterprise and personal sites are supported. |
|
Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
|
Dropbox |
•Only user added sites are supported. |
|
Dropbox cannot be configured as a Group site. |
For CIFS,
•CIFS traffic must be tunneled through Ivanti Sentry.
•Docs@Work supports the following:
•SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
•SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
•SMB 3.0 for Standalone Sentry 9.17.0 and higher.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
Supported file types for viewing
Table 9. SUPPORTED FILE TYPES FOR VIEWING
|
File Type |
Android |
Comments |
|
.zip compressed files |
Yes |
Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
|
Adobe Acrobat documents (.pdf) |
Yes |
|
|
Apple Keynote presentation files (.key) |
No |
|
|
Apple Numbers spreadsheet files (.numbers) |
No |
|
|
Apple Pages documents (.pages) |
No |
|
|
Comma separated values files (.csv) |
Yes |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Hangul Word Processor (.hwp) |
Yes |
|
|
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) |
Yes |
|
|
Microsoft Excel documents (.xls, .xlsx, .xltx) |
Yes |
Macros will be removed before the file is rendered for viewing. |
|
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) |
Yes |
|
|
Microsoft Word documents (.doc, .docx |
Yes |
|
|
Media files (.mp3, .mp4, .wav, .xwav) |
Yes |
•Docs@Work supports media playback. However, a media player is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In AppConnect-enabled Docs@Work, a media file can be played only if Media Player is allowed in the AppConnect Global Policy. This allows media files to be played outside the secure container using the system media player. •In Android Enterprise-enabled Docs@Work, the media file is rendered using a third-party media player application. Therefore, a media player application must be included in App Catalog. Android Enterprise-enabled Docs@Work has been tested with the 'VLC for Android' media player application. |
|
Password-protected Microsoft Office documents |
Yes |
|
|
Plain text files (.txt |
Yes |
|
|
Quicktime video files (.mov) |
No |
|
|
Rich Text Format files (.rtf) |
Yes |
|
|
Web files |
Yes |
|
|
Non Media Files (.dwg, .svg) |
Yes |
Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In Android Enterprise-enabled Docs@Work, the non media file is viewed using a third-party media player application. |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 10. SUPPORTED FILE TYPES FOR EDITING
|
File Type |
Android |
Comments |
|
Microsoft Word documents (.doc, .docx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft Excel documents (.xls, .xlsx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft PowerPoint documents (.ppt, .pptx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Plain text files (.txt) |
Yes |
|
|
Web files (.xml) |
No |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Any of the above document formats extracted from .zip files |
Yes |
|
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
|
My Files |
1 GB (Android) |
|
Favorites |
1 GB |
Language support
The Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
Ivanti Docs@Work 2.23.0 - Support or Compatibility
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 11. SUPPORTED COMPONENTS FOR ANDROID APPCONNECT
|
Component |
Supported or Compatible Versions |
Required |
|
Ivanti EPMM Or Ivanti Neurons for MDM |
11.8.0.0 - 11.9.0.1 |
Yes (either Ivanti EPMM or Ivanti Neurons for MDM)
|
|
R90 |
||
|
Ivanti Standalone Sentry |
9.17.0 |
Optional Ivanti Standalone Sentry set up for AppTunnel is required: •to tunnel traffic to content repositories. Tunneling traffic through Ivanti Standalone Sentry is not supported for Dropbox and Google Drive. •for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Ivanti Sentry. •Docs@Work supports the following: •SMB 1.0 for Ivanti Sentry 9.1.0 and older versions. •SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions. •SMB 3.0 for Standalone Sentry 9.17.0 and higher. •Android Enterprise enabled Docs@Work supports tunneling CIFS traffic through Ivanti Sentry with Ivanti EPMM and Ivanti Neurons for MDM. Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
|
Apps for Android (does not apply to Android Enterprise) |
||
|
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM) |
11.9.0.1 – 11.10.0* Mobile@Work 11.10.0.0 is targeted to release on April 25, 2023. |
Yes (either Mobile@Work or Go Client) |
|
R90 |
||
|
Ivanti Web@Work |
2.5.1 - 2.6.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Ivanti Email+ |
4.5.0 - 4.7.0 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
PIV-D |
1.6.3 |
|
|
Ivanti Secure Apps Manager |
9.4.1.0 |
Yes |
Apps for Android Enterprise
•Badged Email+ (Email app)
•Badged Chrome (required to access Dropbox)
•Badged Media Player or any other badged audio/video player
Supported device platforms
Table 12. SUPPORTED DEVICE PLATFORMS
|
Device OS |
Supported Version |
|
Android |
13 |
|
Android |
12 |
|
Android |
11 |
|
Android |
10 |
|
Android P |
9.0 |
|
Android O |
8.0, 8.1 |
Supported content repositories
Table 13. SUPPORTED CONTENT REPOSITORIES
|
Content Repository |
Supported |
Unsupported |
Comments |
|---|---|---|---|
|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
|
Users on SharePoint must have at least Contribute permissions. |
|
Cloud Storage |
•Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. |
|
WebDAV repositories hosted on Windows Server 2003 are not supported. |
|
Network Drive |
•CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •
•SMB 2.0 •
|
|
Android Enterprise-enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Ivanti EPMM and Ivanti Neurons for MDM. |
|
Box |
•Enterprise and personal sites are supported. |
|
Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
|
Dropbox |
•Only user added sites are supported. |
|
Dropbox cannot be configured as a Group site. |
For CIFS,
•CIFS traffic must be tunneled through Ivanti Sentry.
•Docs@Work supports the following:
•SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
•SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
•SMB 3.0 for Standalone Sentry 9.17.0 and higher.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
Supported file types for viewing
Table 14. SUPPORTED FILE TYPES FOR VIEWING
|
File Type |
Android |
Comments |
|
.zip compressed files |
Yes |
Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
|
Adobe Acrobat documents (.pdf) |
Yes |
|
|
Apple Keynote presentation files (.key) |
No |
|
|
Apple Numbers spreadsheet files (.numbers) |
No |
|
|
Apple Pages documents (.pages) |
No |
|
|
Comma separated values files (.csv) |
Yes |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Hangul Word Processor (.hwp) |
Yes |
|
|
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) |
Yes |
|
|
Microsoft Excel documents (.xls, .xlsx, .xltx) |
Yes |
Macros will be removed before the file is rendered for viewing. |
|
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) |
Yes |
|
|
Microsoft Word documents (.doc, .docx |
Yes |
|
|
Media files (.mp3, .mp4, .wav, .xwav) |
Yes |
•Docs@Work supports media playback. However, a media player is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In AppConnect-enabled Docs@Work, a media file can be played only if Media Player is allowed in the AppConnect Global Policy. This allows media files to be played outside the secure container using the system media player. •In Android Enterprise-enabled Docs@Work, the media file is rendered using a third-party media player application. Therefore, a media player application must be included in App Catalog. Android Enterprise-enabled Docs@Work has been tested with the 'VLC for Android' media player application. |
|
Password-protected Microsoft Office documents |
Yes |
|
|
Plain text files (.txt |
Yes |
|
|
Quicktime video files (.mov) |
No |
|
|
Rich Text Format files (.rtf) |
Yes |
|
|
Web files |
Yes |
|
|
Non Media Files (.dwg, .svg) |
Yes |
Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In Android Enterprise-enabled Docs@Work, the non media file is viewed using a third-party media player application. |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 15. SUPPORTED FILE TYPES FOR EDITING
|
File Type |
Android |
Comments |
|
Microsoft Word documents (.doc, .docx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft Excel documents (.xls, .xlsx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft PowerPoint documents (.ppt, .pptx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Plain text files (.txt) |
Yes |
|
|
Web files (.xml) |
No |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Any of the above document formats extracted from .zip files |
Yes |
|
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
|
My Files |
1 GB (Android) |
|
Favorites |
1 GB |
Language support
The Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
Ivanti Docs@Work 2.22.0 - Support or Compatibility
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 16. SUPPORTED COMPONENTS FOR ANDROID APPCONNECT
|
Component |
Supported or Compatible Versions |
Required |
|
Ivanti EPMM Or Ivanti Neurons for MDM |
11.6.0.0 - 11.8.0.0 |
Yes (either Ivanti EPMM or Ivanti Neurons for MDM)
|
|
R89 |
||
|
Ivanti Sentry |
9.14.0 - 9.17.0 |
Optional Ivanti Sentry set up for AppTunnel is required: •to tunnel traffic to content repositories. Tunneling traffic through Ivanti Sentry is not supported for Dropbox and Google Drive. •for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Ivanti Sentry. •Docs@Work supports the following: •SMB 1.0 for Ivanti Sentry 9.1.0 and older versions. •SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions. •Android Enterprise enabled Docs@Work supports tunneling CIFS traffic through Ivanti Sentry with Ivanti EPMM and Ivanti Neurons for MDM. Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
|
Apps for Android (does not apply to Android Enterprise) |
||
|
Mobile@Work (Ivanti EPMM) Or Go Client (Ivanti Neurons for MDM) |
11.6.0.3 - 11.9.0.0* Mobile@Work 11.9.0.0 is targeted to release on January 17, 2023. |
Yes (either Mobile@Work or Go Client) |
|
R89 |
||
|
Web@Work |
2.5.1 - 2.6.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Email+ |
4.3.0 - 4.6.0 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
PIV-D |
1.6.2 |
|
|
Secure Apps Manager |
9.4.1.0 |
Yes |
Apps for Android Enterprise
•Badged Email+ (Email app)
•Badged Chrome (required to access Dropbox)
•Badged Media Player or any other badged audio/video player
Supported device platforms
Table 17. SUPPORTED DEVICE PLATFORMS
|
Device OS |
Supported Version |
|
Android |
13 |
|
Android |
12 |
|
Android |
11 |
|
Android |
10 |
|
Android P |
9.0 |
|
Android O |
8.0, 8.1 |
Supported content repositories
Table 18. SUPPORTED CONTENT REPOSITORIES
|
Content Repository |
Supported |
Comments |
|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
Users on SharePoint must have at least Contribute permissions. |
|
Cloud Storage |
•Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. |
WebDAV repositories hosted on Windows Server 2003 are not supported. |
|
Network Drive |
•CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •
•SMB 2.0 •
|
Android Enterprise-enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Ivanti EPMM and Ivanti Neurons for MDM. |
|
Box |
•Enterprise and personal sites are supported. |
Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
|
Dropbox |
•Only user added sites are supported. |
Dropbox cannot be configured as a Group site. |
For CIFS,
•CIFS traffic must be tunneled through Ivanti Sentry.
•Docs@Work supports the following:
•SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
•SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
Supported file types for viewing
Table 19. SUPPORTED FILE TYPES FOR VIEWING
|
File Type |
Android |
Comments |
|
.zip compressed files |
Yes |
Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
|
Adobe Acrobat documents (.pdf) |
Yes |
|
|
Apple Keynote presentation files (.key) |
No |
|
|
Apple Numbers spreadsheet files (.numbers) |
No |
|
|
Apple Pages documents (.pages) |
No |
|
|
Comma separated values files (.csv) |
Yes |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Hangul Word Processor (.hwp) |
Yes |
|
|
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) |
Yes |
|
|
Microsoft Excel documents (.xls, .xlsx, .xltx) |
Yes |
Macros will be removed before the file is rendered for viewing. |
|
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) |
Yes |
|
|
Microsoft Word documents (.doc, .docx |
Yes |
|
|
Media files (.mp3, .mp4, .wav, .xwav) |
Yes |
•Docs@Work supports media playback. However, a media player is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In AppConnect-enabled Docs@Work, a media file can be played only if Media Player is allowed in the AppConnect Global Policy. This allows media files to be played outside the secure container using the system media player. •In Android Enterprise-enabled Docs@Work, the media file is rendered using a third-party media player application. Therefore, a media player application must be included in App Catalog. Android Enterprise-enabled Docs@Work has been tested with the 'VLC for Android' media player application. |
|
Password-protected Microsoft Office documents |
Yes |
|
|
Plain text files (.txt |
Yes |
|
|
Quicktime video files (.mov) |
No |
|
|
Rich Text Format files (.rtf) |
Yes |
|
|
Web files |
Yes |
|
|
Non Media Files (.dwg, .svg) |
Yes |
Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In Android Enterprise-enabled Docs@Work, the non media file is viewed using a third-party media player application. |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 20. SUPPORTED FILE TYPES FOR EDITING
|
File Type |
Android |
Comments |
|
Microsoft Word documents (.doc, .docx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft Excel documents (.xls, .xlsx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft PowerPoint documents (.ppt, .pptx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Plain text files (.txt) |
Yes |
|
|
Web files (.xml) |
No |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Any of the above document formats extracted from .zip files |
Yes |
|
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
|
My Files |
1 GB (Android) |
|
Favorites |
1 GB |
Language support
The Ivanti Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
Ivanti Docs@Work 2.21.0 - Support or Compatibility
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 21. SUPPORTED COMPONENTS FOR ANDROID APPCONNECT
|
Component |
Supported or Compatible Versions |
Required |
|
Ivanti EPMM Or Ivanti Neurons for MDM |
11.6.0.0 - 11.8.0.0 |
Yes (either Ivanti EPMM or Ivanti Neurons for MDM)
|
|
R87 |
||
|
Ivanti Sentry |
9.14.0 - 9.17.0* *Sentry 9.17.0 is targeted to release on November 10, 2022. |
Optional Ivanti Sentry set up for AppTunnel is required: •to tunnel traffic to content repositories. Tunneling traffic through Ivanti Sentry is not supported for Dropbox and Google Drive. •for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Ivanti Sentry. •Docs@Work supports the following: •SMB 1.0 for Ivanti Sentry 9.1.0 and older versions. •SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions. •Android Enterprise enabled Docs@Work supports tunneling CIFS traffic through Ivanti Sentry with Ivanti EPMM and Ivanti Neurons for MDM. Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
|
Apps for Android (does not apply to Android Enterprise) |
||
|
Mobile@Work (Ivanti EPMM) Or Go Client (Ivanti Neurons for MDM) |
11.6.0.3 - 11.8.0.0 |
Yes (either Mobile@Work or Go Client) |
|
R87 |
||
|
Web@Work |
2.5.1 - 2.6.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Email+ |
4.3.0 - 4.5.0 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
PIV-D |
1.6.2 |
|
|
Secure Apps Manager |
9.4.1.0 |
Yes |
Apps for Android Enterprise
•Badged Email+ (Email app)
•Badged Chrome (required to access Dropbox)
•Badged Media Player or any other badged audio/video player
Supported device platforms
Table 22. SUPPORTED DEVICE PLATFORMS
|
Device OS |
Supported Version |
|
Android |
13 |
|
Android |
12 |
|
Android |
11 |
|
Android |
10 |
|
Android P |
9.0 |
|
Android O |
8.0, 8.1 |
Supported content repositories
Table 23. SUPPORTED CONTENT REPOSITORIES
|
Content Repository |
Supported |
Comments |
|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
Users on SharePoint must have at least Contribute permissions. |
|
Cloud Storage |
•Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. |
WebDAV repositories hosted on Windows Server 2003 are not supported. |
|
Network Drive |
•CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •
•SMB 2.0 •
|
Android Enterprise-enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Ivanti EPMM and Ivanti Neurons for MDM. |
|
Box |
•Enterprise and personal sites are supported. |
Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
|
Dropbox |
•Only user added sites are supported. |
Dropbox cannot be configured as a Group site. |
For CIFS,
•CIFS traffic must be tunneled through Ivanti Sentry.
•Docs@Work supports the following:
•SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
•SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
Supported file types for viewing
Table 24. SUPPORTED FILE TYPES FOR VIEWING
|
File Type |
Android |
Comments |
|
.zip compressed files |
Yes |
Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
|
Adobe Acrobat documents (.pdf) |
Yes |
|
|
Apple Keynote presentation files (.key) |
No |
|
|
Apple Numbers spreadsheet files (.numbers) |
No |
|
|
Apple Pages documents (.pages) |
No |
|
|
Comma separated values files (.csv) |
Yes |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Hangul Word Processor (.hwp) |
Yes |
|
|
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) |
Yes |
|
|
Microsoft Excel documents (.xls, .xlsx, .xltx) |
Yes |
Macros will be removed before the file is rendered for viewing. |
|
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) |
Yes |
|
|
Microsoft Word documents (.doc, .docx |
Yes |
|
|
Media files (.mp3, .mp4, .wav, .xwav) |
Yes |
•Docs@Work supports media playback. However, a media player is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In AppConnect-enabled Docs@Work, a media file can be played only if Media Player is allowed in the AppConnect Global Policy. This allows media files to be played outside the secure container using the system media player. •In Android Enterprise-enabled Docs@Work, the media file is rendered using a third-party media player application. Therefore, a media player application must be included in App Catalog. Android Enterprise-enabled Docs@Work has been tested with the 'VLC for Android' media player application. |
|
Password-protected Microsoft Office documents |
Yes |
|
|
Plain text files (.txt |
Yes |
|
|
Quicktime video files (.mov) |
No |
|
|
Rich Text Format files (.rtf) |
Yes |
|
|
Web files |
Yes |
|
|
Non Media Files (.dwg, .svg) |
Yes |
Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In Android Enterprise-enabled Docs@Work, the non media file is viewed using a third-party media player application. |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 25. SUPPORTED FILE TYPES FOR EDITING
|
File Type |
Android |
Comments |
|
Microsoft Word documents (.doc, .docx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft Excel documents (.xls, .xlsx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft PowerPoint documents (.ppt, .pptx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Plain text files (.txt) |
Yes |
|
|
Web files (.xml) |
No |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Any of the above document formats extracted from .zip files |
Yes |
|
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
|
My Files |
1 GB (Android) |
|
Favorites |
1 GB |
Language support
The Ivanti Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
Ivanti Docs@Work 2.20.0 - Support or Compatibility
The following table lists the components and versions that are supported or compatible with the current release.
Supported components
Table 26. SUPPORTED COMPONENTS FOR ANDROID APPCONNECT
|
Component |
Supported or Compatible Versions |
Required |
|
Core Or Ivanti Neurons for MDM |
11.5.0.0 - 11.7.0.0 |
Yes (either Core or Ivanti Neurons for MDM)
|
|
R85 |
||
|
Ivanti Sentry |
9.14.0 - 9.16.0 |
Optional Ivanti Sentry set up for AppTunnel is required: •to tunnel traffic to content repositories. Tunneling traffic through Ivanti Sentry is not supported for Dropbox and Google Drive. •for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Ivanti Sentry. •Docs@Work supports the following: •SMB 1.0 for Ivanti Sentry 9.1.0 and older versions. •SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions. •Android Enterprise enabled Docs@Work supports tunneling CIFS traffic through Ivanti Sentry with Core and Ivanti Neurons for MDM. Docs@Work Android Enterprise supports Tunnelling all the connectors excluding Ivanti Neurons for MDM connectors. |
|
Apps for Android (does not apply to Android Enterprise) |
||
|
Mobile@Work Or Go Client (Ivanti Neurons for MDM) |
11.5.0.1 - 11.6.0.0 |
Yes (either Mobile@Work or Go Client) |
|
R85 |
||
|
Web@Work |
2.5.1 - 2.6.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Email+ |
4.2.0 - 4.4.0 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
PIV-D |
1.6.0 |
|
|
Secure Apps Manager |
9.4.0.0 |
Yes |
Apps for Android Enterprise
•Badged Email+ (Email app)
•Badged Chrome (required to access Dropbox)
•Badged Media Player or any other badged audio/video player
Supported device platforms
Table 27. SUPPORTED DEVICE PLATFORMS
|
Device OS |
Supported Version |
|
Android S |
12 |
|
Android R |
11 |
|
Android Q |
10 |
|
Android P |
9.0 |
|
Android O |
8.0, 8.1 |
|
Android N |
7.1, 7.1.2 |
Supported content repositories
Table 28. SUPPORTED CONTENT REPOSITORIES
|
Content Repository |
Supported |
Comments |
|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
Users on SharePoint must have at least Contribute permissions. |
|
Cloud Storage |
•Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. |
WebDAV repositories hosted on Windows Server 2003 are not supported. |
|
Network Drive |
•CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •
•SMB 2.0 •
|
|
|
Box |
•Enterprise and personal sites are supported. |
Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
|
Dropbox |
•Only user added sites are supported. |
Dropbox cannot be configured as a Group site. |
For CIFS,
•CIFS traffic must be tunneled through Ivanti Sentry.
•Docs@Work supports the following:
•SMB 1.0 for Ivanti Sentry 9.1.0 and older versions.
•SMB 2.0 for Ivanti Sentry 9.2.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
Supported file types for viewing
Table 29. SUPPORTED FILE TYPES FOR VIEWING
|
File Type |
Android |
Comments |
|
.zip compressed files |
Yes |
Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
|
Adobe Acrobat documents (.pdf) |
Yes |
|
|
Apple Keynote presentation files (.key) |
No |
|
|
Apple Numbers spreadsheet files (.numbers) |
No |
|
|
Apple Pages documents (.pages) |
No |
|
|
Comma separated values files (.csv) |
Yes |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Hangul Word Processor (.hwp) |
Yes |
|
|
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) |
Yes |
|
|
Microsoft Excel documents (.xls, .xlsx, .xltx) |
Yes |
Macros will be removed before the file is rendered for viewing. |
|
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) |
Yes |
|
|
Microsoft Word documents (.doc, .docx |
Yes |
|
|
Media files (.mp3, .mp4, .wav, .xwav) |
Yes |
•Docs@Work supports media playback. However, a media player is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In AppConnect-enabled Docs@Work, a media file can be played only if Media Player is allowed in the AppConnect Global Policy. This allows media files to be played outside the secure container using the system media player. •In Android Enterprise-enabled Docs@Work, the media file is rendered using a third-party media player application. Therefore, a media player application must be included in App Catalog. Android Enterprise-enabled Docs@Work has been tested with the 'VLC for Android' media player application. |
|
Password-protected Microsoft Office documents |
Yes |
|
|
Plain text files (.txt |
Yes |
|
|
Quicktime video files (.mov) |
No |
|
|
Rich Text Format files (.rtf) |
Yes |
|
|
Web files |
Yes |
|
|
Non Media Files (.dwg, .svg) |
Yes |
Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In Android Enterprise-enabled Docs@Work, the non media file is viewed using a third-party media player application. |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 30. SUPPORTED FILE TYPES FOR EDITING
|
File Type |
Android |
Comments |
|
Microsoft Word documents (.doc, .docx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft Excel documents (.xls, .xlsx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft PowerPoint documents (.ppt, .pptx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Plain text files (.txt) |
Yes |
|
|
Web files (.xml) |
No |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Any of the above document formats extracted from .zip files |
Yes |
|
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
|
My Files |
1 GB (Android) |
|
Favorites |
1 GB |
Language support
The Ivanti Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
Ivanti Docs@Work 2.19.0 - Support and Compatibility
Supported components
Table 31. SUPPORTED COMPONENTS FOR ANDROID APPCONNECT
|
Component |
Supported version |
Compatible version |
Required |
|
Core Or Cloud |
11.6.0.0 |
10.7.0.0 - 11.5.0.0 |
Yes (either Core or Cloud)
|
|
R83 |
Not applicable. Only the latest version is available to all customers in Cloud. |
||
|
Standalone Sentry |
9.15.0 |
9.8.1, 9.9.0, 9.12.0, 9.13.0, 9.14.0 |
Optional Standalone Sentry set up for AppTunnel is required: •to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is not supported for Dropbox and Google Drive. •for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. •Docs@Work supports the following: •SMB 1.0 for Standalone Sentry 9.1.0 and older versions. •SMB 2.0 for Standalone Sentry 9.2.0 and newer versions. •Android Enterprise enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Core and Cloud. Docs@Work Android Enterprise supports Tunnelling all the connectors excluding cloud connectors. |
|
Apps for Android (does not apply to Android Enterprise) |
|||
|
Mobile@Work Or Go Client (Cloud) |
11.6.0.0 |
10.7.0.0 - 11.5.0.1 |
Yes (either Mobile@Work or Go Client)
|
|
R83 |
Only Go Client version 80 and newer supports the latest Secure Apps Manager version 9.3.0.0. |
||
|
Web@Work |
2.6.1 |
2.5.1, 2.6.0 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Email+ |
4.3.0 |
3.10.0, 4.0.0, 4.1.0, 4.2.0 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
PIV-D |
1.6.0 |
Not Applicable (All listed versions are tested and supported) |
|
|
Secure Apps Manager |
9.4.0.0 |
Only version 9.4.0.0 and newer are supported with Docs@Work 2.19.0. |
Yes |
Apps for Android Enterprise
•Badged Email+ (Email app)
•Badged Chrome (required to access Dropbox)
•Badged Media Player or any other badged audio/video player
Supported components for Android AppStation
The following table provides the components versions supported with Docs@Work for Android AppStation. The Android AppStation version support is only available for Cloud server.
Table 32. SUPPORTED COMPONENTS FOR DOCS@WORK ANDROID APPSTATION (CLOUD)
|
Component |
Supported version |
Compatible version |
Required |
|
Cloud |
R81 |
Not applicable. Only the latest version is available to all customers in Cloud. |
|
|
Standalone Sentry |
9.14.0* |
9.8.1, 9.9.0, 9.12.0, 9.13.0 |
Optional Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is not supported for Dropbox and Google Drive.
Docs@Work Android Enterprise supports Tunnelling all the connectors excluding cloud connectors. |
|
Apps for Android AppStation |
|||
|
Web@Work |
2.6.0 |
2.5.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Email+ |
4.2.0 |
3.10.0, 4.0.0, 4.1.1 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
Secure Apps Manager |
9.4.0.0 |
Only version 9.4.0.0 and newer are supported with Docs@Work 2.18.0. |
Yes |
Apps for AppStation
- Badged Email+ (Email app)
- Badged Media Player or any other badged audio/video player
Supported device platforms
Table 33. SUPPORTED DEVICE PLATFORMS
|
Device OS |
Supported Version |
Compatible Version |
|
Android S |
12 |
|
|
Android R |
11 |
|
|
Android Q |
11 |
|
|
Android P |
9.0 |
|
|
Android O |
8.0, 8.1 |
|
|
Android N |
7.1, 7.1.2 |
7.0 |
Supported content repositories
Table 34. SUPPORTED CONTENT REPOSITORIES
|
Content Repository |
Supported |
Compatible |
Comments |
|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
Not Applicable (All listed versions are tested and supported) |
Users on SharePoint must have at least Contribute permissions. |
|
Cloud Storage |
•Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. |
Not Applicable (All listed versions are tested and supported) |
WebDAV repositories hosted on Windows Server 2003 are not supported. |
|
Network Drive |
•CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •
•SMB 2.0 •
|
Not Applicable (All listed versions are tested and supported) |
|
|
Box |
•Enterprise and personal sites are supported. |
Not Applicable (All listed versions are tested and supported) |
Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
|
Dropbox |
•Only user added sites are supported. |
Not Applicable (All listed versions are tested and supported) |
Dropbox cannot be configured as a Group site. |
For CIFS,
•CIFS traffic must be tunneled through Standalone Sentry.
•Docs@Work supports the following:
•SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
•SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
Supported file types for viewing
Table 35. SUPPORTED FILE TYPES FOR VIEWING
|
File Type |
Android |
Comments |
|
.zip compressed files |
Yes |
Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
|
Adobe Acrobat documents (.pdf) |
Yes |
|
|
Apple Keynote presentation files (.key) |
No |
|
|
Apple Numbers spreadsheet files (.numbers) |
No |
|
|
Apple Pages documents (.pages) |
No |
|
|
Comma separated values files (.csv) |
Yes |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Hangul Word Processor (.hwp) |
Yes |
|
|
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) |
Yes |
|
|
Microsoft Excel documents (.xls, .xlsx, .xltx) |
Yes |
Macros will be removed before the file is rendered for viewing. |
|
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) |
Yes |
|
|
Microsoft Word documents (.doc, .docx |
Yes |
|
|
Media files (.mp3, .mp4, .wav, .xwav) |
Yes |
•Docs@Work supports media playback. However, a media player is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In AppConnect-enabled Docs@Work, a media file can be played only if Media Player is allowed in the AppConnect Global Policy. This allows media files to be played outside the secure container using the system media player. •In Android Enterprise-enabled Docs@Work, the media file is rendered using a third-party media player application. Therefore, a media player application must be included in App Catalog. Android Enterprise-enabled Docs@Work has been tested with the 'VLC for Android' media player application. |
|
Password-protected Microsoft Office documents |
Yes |
|
|
Plain text files (.txt |
Yes |
|
|
Quicktime video files (.mov) |
No |
|
|
Rich Text Format files (.rtf) |
Yes |
|
|
Web files |
Yes |
|
|
Non Media Files (.dwg, .svg) |
Yes |
Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In Android Enterprise-enabled Docs@Work, the non media file is viewed using a third-party media player application. |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 36. SUPPORTED FILE TYPES FOR EDITING
|
File Type |
Android |
Comments |
|
Microsoft Word documents (.doc, .docx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft Excel documents (.xls, .xlsx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft PowerPoint documents (.ppt, .pptx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Plain text files (.txt) |
Yes |
|
|
Web files (.xml) |
No |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Any of the above document formats extracted from .zip files |
Yes |
|
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
|
My Files |
1 GB (Android) |
|
Favorites |
1 GB |
Language support
The Ivanti Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
Ivanti Docs@Work 2.18.0 - Support and Compatibility
Supported components
Table 37. SUPPORTED COMPONENTS FOR ANDROID APPCONNECT
|
Component |
Supported version |
Compatible version |
Required |
|
Core Or Cloud |
11.5.0.0 |
10.7.0.0 - 11.4.0.0 |
Yes (either Core or Cloud)
|
|
R81 |
Not applicable. Only the latest version is available to all customers in Cloud. |
||
|
Standalone Sentry |
9.14.0 |
9.8.1, 9.9.0, 9.12.0, 9.13.0 |
Optional Standalone Sentry set up for AppTunnel is required: •to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is not supported for Dropbox and Google Drive. •for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. •Docs@Work supports the following: •SMB 1.0 for Standalone Sentry 9.1.0 and older versions. •SMB 2.0 for Standalone Sentry 9.2.0 and newer versions. •Android Enterprise enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Core and Cloud. Docs@Work Android Enterprise supports Tunnelling all the connectors excluding cloud connectors. |
|
Apps for Android (does not apply to Android Enterprise) |
|||
|
Mobile@Work Or Go Client (Cloud) |
11.5.0.0 |
10.7.0.0 - 11.4.0.0 |
Yes (either Mobile@Work or Go Client)
|
|
R81 |
Only Go Client version 80 and newer supports the latest Secure Apps Manager version 9.3.0.0. |
||
|
Web@Work |
2.6.0 |
2.5.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Email+ |
4.2.0 |
3.10.0, 4.0.0, 4.1.0, 4.1.1 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
PIV-D |
1.6.0 |
Not Applicable (All listed versions are tested and supported) |
|
|
Secure Apps Manager |
9.4.0.0 |
Only version 9.4.0.0 and newer are supported with Docs@Work 2.18.0. |
Yes |
Apps for Android Enterprise
•Badged Email+ (Email app)
•Badged Chrome (required to access Dropbox)
•Badged Media Player or any other badged audio/video player
Supported components for Android AppStation
The following table provides the components versions supported with Docs@Work for Android AppStation. The Android AppStation version support is only available for Cloud server.
Table 38. SUPPORTED COMPONENTS FOR DOCS@WORK ANDROID APPSTATION (CLOUD)
|
Component |
Supported version |
Compatible version |
Required |
|
Cloud |
R81 |
Not applicable. Only the latest version is available to all customers in Cloud. |
|
|
Standalone Sentry |
9.14.0* |
9.8.1, 9.9.0, 9.12.0, 9.13.0 |
Optional Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is not supported for Dropbox and Google Drive.
Docs@Work Android Enterprise supports Tunnelling all the connectors excluding cloud connectors. |
|
Apps for Android AppStation |
|||
|
Web@Work |
2.6.0 |
2.5.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Email+ |
4.2.0 |
3.10.0, 4.0.0, 4.1.1 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
Secure Apps Manager |
9.4.0.0 |
Only version 9.4.0.0 and newer are supported with Docs@Work 2.18.0. |
Yes |
Apps for AppStation
- Badged Email+ (Email app)
- Badged Media Player or any other badged audio/video player
Supported device platforms
Table 39. SUPPORTED DEVICE PLATFORMS
|
Device OS |
Supported Version |
Compatible Version |
|
Android S |
12 |
|
|
Android R |
11 |
|
|
Android Q |
11 |
|
|
Android P |
9.0 |
|
|
Android O |
8.0, 8.1 |
|
|
Android N |
7.1, 7.1.2 |
7.0 |
Supported content repositories
Table 40. SUPPORTED CONTENT REPOSITORIES
|
Content Repository |
Supported |
Compatible |
Comments |
|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
Not Applicable (All listed versions are tested and supported) |
Users on SharePoint must have at least Contribute permissions. |
|
Cloud Storage |
•Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. |
Not Applicable (All listed versions are tested and supported) |
WebDAV repositories hosted on Windows Server 2003 are not supported. |
|
Network Drive |
•CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •
•SMB 2.0 •
|
Not Applicable (All listed versions are tested and supported) |
|
|
Box |
•Enterprise and personal sites are supported. |
Not Applicable (All listed versions are tested and supported) |
Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
|
Dropbox |
•Only user added sites are supported. |
Not Applicable (All listed versions are tested and supported) |
Dropbox cannot be configured as a Group site. |
For CIFS,
•CIFS traffic must be tunneled through Standalone Sentry.
•Docs@Work supports the following:
•SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
•SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
Supported file types for viewing
Table 41. SUPPORTED FILE TYPES FOR VIEWING
|
File Type |
Android |
Comments |
|
.zip compressed files |
Yes |
Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
|
Adobe Acrobat documents (.pdf) |
Yes |
|
|
Apple Keynote presentation files (.key) |
No |
|
|
Apple Numbers spreadsheet files (.numbers) |
No |
|
|
Apple Pages documents (.pages) |
No |
|
|
Comma separated values files (.csv) |
Yes |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Hangul Word Processor (.hwp) |
Yes |
|
|
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) |
Yes |
|
|
Microsoft Excel documents (.xls, .xlsx, .xltx) |
Yes |
Macros will be removed before the file is rendered for viewing. |
|
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) |
Yes |
|
|
Microsoft Word documents (.doc, .docx |
Yes |
|
|
Media files (.mp3, .mp4, .wav, .xwav) |
Yes |
•Docs@Work supports media playback. However, a media player is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In AppConnect-enabled Docs@Work, a media file can be played only if Media Player is allowed in the AppConnect Global Policy. This allows media files to be played outside the secure container using the system media player. •In Android Enterprise-enabled Docs@Work, the media file is rendered using a third-party media player application. Therefore, a media player application must be included in App Catalog. Android Enterprise-enabled Docs@Work has been tested with the 'VLC for Android' media player application.
|
|
Password-protected Microsoft Office documents |
Yes |
|
|
Plain text files (.txt |
Yes |
|
|
Quicktime video files (.mov) |
No |
|
|
Rich Text Format files (.rtf) |
No |
|
|
Web files |
Yes |
|
|
Non Media Files (.dwg, .svg) |
Yes |
Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In Android Enterprise-enabled Docs@Work, the non media file is viewed using a third-party media player application. |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 42. SUPPORTED FILE TYPES FOR EDITING
|
File Type |
Android |
Comments |
|
Microsoft Word documents (.doc, .docx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft Excel documents (.xls, .xlsx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft PowerPoint documents (.ppt, .pptx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Plain text files (.txt) |
Yes |
|
|
Web files (.xml) |
No |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Any of the above document formats extracted from .zip files |
Yes |
|
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
|
My Files |
1 GB (Android) |
|
Favorites |
1 GB |
Language support
The Ivanti Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
Ivanti Docs@Work 2.17.0 - Support and Compatibility
Supported components
Table 43. SUPPORTED COMPONENTS FOR ANDROID APPCONNECT
|
Component |
Supported version |
Compatible version |
Required |
|
Core Or Cloud |
11.2.0.0, 11.3.0.1, 11.4.0.0* *Core 11.4.0.0 is targeted to release on October 13, 2021. |
10.7.0.0 - 11.1.0.0 |
Yes (either Core or Cloud)
|
|
R79.3 |
Not applicable. Only the latest version is available to all customers in Cloud. |
||
|
Standalone Sentry |
9.13.0, 9.14.0* *Sentry 9.14.0 is targeted to release on October 12, 2021. |
9.8.1, 9.9.0, 9.12.0 |
Optional Standalone Sentry set up for AppTunnel is required: •to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is not supported for Dropbox and Google Drive. •for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. •Docs@Work supports the following: •SMB 1.0 for Standalone Sentry 9.1.0 and older versions. •SMB 2.0 for Standalone Sentry 9.2.0 and newer versions. •Android Enterprise enabled Docs@Work supports tunneling CIFS traffic through Standalone Sentry with Core and Cloud. Docs@Work Android Enterprise supports Tunnelling all the connectors excluding cloud connectors. |
|
Apps for Android (does not apply to Android Enterprise) |
|||
|
Mobile@Work Or Go Client (Cloud) |
11.3.0.1, 11.4.0.0 |
10.7.0.0 - 11.2.1.0 |
Yes (either Mobile@Work or Go Client)
|
|
R80 |
Only Go Client version 80 and newer supports the latest Secure Apps Manager version 9.3.0.0. |
||
|
Web@Work |
2.6.0 |
2.5.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Email+ |
4.0.0, 4.1.0 |
3.10.0 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
PIV-D |
1.5.0 |
Not Applicable (All listed versions are tested and supported)
|
|
|
Secure Apps Manager |
9.3.0.0 |
Only version 9.3.0.0 and newer are supported with Docs@Work 2.17.0. |
Yes |
Apps for Android Enterprise
•Badged Email+ (Email app)
•Badged Chrome (required to access Dropbox)
•Badged Media Player or any other badged audio/video player
Supported components for Android AppStation
The following table provides the components versions supported with Docs@Work for Android AppStation. The Android AppStation version support is only available for Cloud server.
Table 44. SUPPORTED COMPONENTS FOR DOCS@WORK ANDROID APPSTATION (CLOUD)
|
Component |
Supported version |
Compatible version |
Required |
|
Cloud |
R79.3 |
Not applicable. Only the latest version is available to all customers in Cloud. |
|
|
Standalone Sentry |
9.13.0, 9.14.0* *Sentry 9.14.0 is targeted to release on October 12, 2021. |
9.8.1, 9.9.0, 9.12.0 |
Optional Standalone Sentry set up for AppTunnel is required:
Tunneling traffic through Standalone Sentry is not supported for Dropbox and Google Drive.
Docs@Work Android Enterprise supports Tunnelling all the connectors excluding cloud connectors. |
|
Apps for Android AppStation |
|||
|
AppStation Client |
R80 |
Only AppStation Client version 80 and newer supports the latest Secure Apps Manager version 9.3.0.0. |
Yes |
|
Web@Work |
2.6.0 |
2.5.1 |
Optional If you are configuring Dropbox or Box, Web@Work must be installed on the device as part of Secure Apps Manager. Web@Work is required to allow the device user to add a Dropbox user-level site. |
|
Email+ |
4.0.0, 4.1.0 |
3.10.0 |
Yes For emailing document links, documents, and the Docs@Work client log. |
|
Secure Apps Manager |
9.3.0.0 |
Only version 9.3.0.0 and newer are supported with Docs@Work 2.17.0. |
Yes |
Apps for AppStation
- Badged Email+ (Email app)
- Badged Media Player or any other badged audio/video player
Supported device platforms
Table 45. SUPPORTED DEVICE PLATFORMS
|
Device OS |
Supported Version |
Compatible Version |
|
Android S |
12 |
|
|
Android R |
11 |
|
|
Android Q |
11 |
|
|
Android P |
9.0 |
|
|
Android O |
8.0, 8.1 |
|
|
Android N |
7.1, 7.1.2 |
7.0 |
Supported content repositories
Table 46. SUPPORTED CONTENT REPOSITORIES
|
Content Repository |
Supported |
Compatible |
Comments |
|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. |
Not Applicable (All listed versions are tested and supported) |
Users on SharePoint must have at least Contribute permissions. |
|
Cloud Storage |
•Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2. |
Not Applicable (All listed versions are tested and supported) |
WebDAV repositories hosted on Windows Server 2003 are not supported. |
|
Network Drive |
•CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •
•SMB 2.0 •
|
Not Applicable (All listed versions are tested and supported) |
|
|
Box |
•Enterprise and personal sites are supported. |
Not Applicable (All listed versions are tested and supported) |
Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported. |
|
Dropbox |
•Only user added sites are supported. |
Not Applicable (All listed versions are tested and supported) |
Dropbox cannot be configured as a Group site. |
For CIFS,
•CIFS traffic must be tunneled through Standalone Sentry.
•Docs@Work supports the following:
•SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
•SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
Supported authentication to content repositories
Docs@Work supports the following authentication types from the client to the content repository:
- Basic: SharePoint, WebDAV, DFS
- NTLM: SharePoint, WebDAV
- Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS
- OAuth2: Box, Dropbox
- Federated Authentication: SharePoint
CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.
Supported file types for viewing
Table 47. SUPPORTED FILE TYPES FOR VIEWING
|
File Type |
Android |
Comments |
|
.zip compressed files |
Yes |
Password-protected .zip files are also supported. Key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted. |
|
Adobe Acrobat documents (.pdf) |
Yes |
|
|
Apple Keynote presentation files (.key) |
No |
|
|
Apple Numbers spreadsheet files (.numbers) |
No |
|
|
Apple Pages documents (.pages) |
No |
|
|
Comma separated values files (.csv) |
Yes |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Hangul Word Processor (.hwp) |
Yes |
|
|
Image files (.png, .bmp, .jpg, .jpeg, .gif, tiff, ,tif) |
Yes |
|
|
Microsoft Excel documents (.xls, .xlsx, .xltx) |
Yes |
Macros will be removed before the file is rendered for viewing. |
|
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx) |
Yes |
|
|
Microsoft Word documents (.doc, .docx |
Yes |
|
|
Media files (.mp3, .mp4, .wav, .xwav) |
Yes |
•Docs@Work supports media playback. However, a media player is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In AppConnect-enabled Docs@Work, a media file can be played only if Media Player is allowed in the AppConnect Global Policy. This allows media files to be played outside the secure container using the system media player. •In Android Enterprise-enabled Docs@Work, the media file is rendered using a third-party media player application. Therefore, a media player application must be included in App Catalog. Android Enterprise-enabled Docs@Work has been tested with the 'VLC for Android' media player application.
|
|
Password-protected Microsoft Office documents |
Yes |
|
|
Plain text files (.txt |
Yes |
|
|
Quicktime video files (.mov) |
No |
|
|
Rich Text Format files (.rtf) |
No |
|
|
Web files |
Yes |
|
|
Non Media Files (.dwg, .svg) |
Yes |
Docs@Work supports non media files view. However, a non media viewer is not embedded inside the Docs@Work application and has to be enabled separately as follows: •In Android Enterprise-enabled Docs@Work, the non media file is viewed using a third-party media player application. |
Some files that are not supported:
- executable files (for example, .exe, .msi, or .ipa files)
- archive files (for example, .rar, or .tar files)
- system files (for example, .dll, or .sys files)
Supported files types for editing
Table 48. SUPPORTED FILE TYPES FOR EDITING
|
File Type |
Android |
Comments |
|
Microsoft Word documents (.doc, .docx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft Excel documents (.xls, .xlsx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Microsoft PowerPoint documents (.ppt, .pptx) |
Yes |
Password-protected Microsoft Office documents cannot be edited. |
|
Plain text files (.txt) |
Yes |
|
|
Web files (.xml) |
No |
|
|
Google document formats (docs, slides, sheets, and drawings) |
Yes |
|
|
Any of the above document formats extracted from .zip files |
Yes |
|
Supported file types for annotating
The following files are supported for annotation:
Supported file types for document creation
- .txt
- .docx
- .pptx
- .xlsx
Supported encodings for ZIP files
- Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
- Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
- Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
- Korean encodings: ISO-2022-KR, EUC-KR
- Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
- Greek encodings: ISO-8859-7, WINDOWS-1253
- Hebrew encodings: ISO-8859-8, WINDOWS-1255
- WINDOWS-1252
Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in Ivanti Docs@Work:
|
My Files |
1 GB (Android) |
|
Favorites |
1 GB |
Language support
The Ivanti Docs@Work for Android user interface is available in the following languages and locales:
- Czech
- Chinese (Simplifiled)
- Chinese (Traditional)
- Dutch (Netherlands)
- English
- French (France)
- German (Germany)
- Hungarian
- Italian (Italy)
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Romanian (Romania)
- Russian
- Slovak
- Spanish (Latin America)
- Swedish
Table 49. DEFINITIONS FOR SUPPORTED AND COMPATIBLE
|
Term |
Definition |
|---|---|
|
Supported product versions |
The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported. |
|
Compatible product versions |
The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on the previous testing (if applicable), the product and version is expected to function with currently supported releases |
Ivanti Docs@Work bundle ID
Table 50. BUNDLE ID
|
Ivanti Docs@Work for Android |
forgepond.com.mobileiron.orion.android |
|
Ivanti Docs@Work for Android for Work |
com.mobileiron.android.docsatwork |
|
Ivanti Docs@Work for AppStation |
appstation.com.mobileiron.orion.android |
Port requirements
See the On-Premise Installation Guide for Ivanti EPMM and Enterprise Connector for information on required ports and firewall rules associated with license activation, Standalone Sentry, and different content servers.