Before you configure Email+ for Android AppConnect

Before you configure Email+ for Android for AppConnect:

  • Ensure that all devices to which you plan to deploy Email+ are able to access This URL enables the use of ActiveSync features in Email+. No identifiable information, however, is reported to the server.
  • Download the current version of the Email+ for Android app and Secure Apps Manager (SAM) from the MobileIron support download site. SAM is required for Core deployments only. For the current download location see the Email+ for Android Release Notes.
  • If your setup uses certificates, such as, for S/MIME or certificate-based authentication, ensure that the necessary certificate settings are created in the UEM.
  • Core: For information about configuring certificates in Core, see the “Managing Certificates and Configuring Certificate Authorities” section in the Core Device Management Guide for Android and Android Enterprise Devices
  • Cloud: For information about configuring certificates in Cloud, see the “Certificate” and the “Identity Certificate Configuration” sections in the Cloud Administrator Guide.
  • If you are using Standalone Sentry to allow access to your enterprise ActiveSync server, ensure that you have a Standalone Sentry enabled for ActiveSync and the necessary device authentication configured.
  • For information on how to set up Standalone Sentry, see the Sentry Guide for Core and Sentry Guide for Cloud for your UEM deployment.
  • Ivanti recommends the following:
    • Standalone Sentry should use a trusted CA certificate.
    • If your UEM is Core, and if the Standalone Sentry self-signed certificate is changed, you must do the following additional setup in Core:
      In the Services > Sentry page, for the Standalone Sentry, click the View Certificate link. This makes the Standalone Sentry’s certificate known to Core.