Known issues

These are cumulative release notes. If a release does not appear in this section, then there were no associated known issues.

  • ACP-13247: In some cases, Google Play services update when a user is prompted to add their Google account. When this happens, adding the account fails and the Google account configuration is reported as an Error. On the next app restart, the user will be prompted again to add their Google account. The prompt can be forced sooner by restarting the device or by pushing the configuration again by the administrator from the admin console.

    Workaround: This timing issue has been seen intermittently with Samsung KME enrollment.

  • ACP-12947: If a Wi-Fi configuration is updated to change the SSID, the original network is not removed from the device.

  • ACP-12617: Devices on Android 7 through Android 11 fail to correctly enroll into fully managed mode when using afw#mobileiron.cloud or afw#mobileiron.atwork.

  • ACP-12586: For non-enterprise modes, the MTD disable-Bluetooth local action is no longer supported on Android 13. If a threat is detected and this action is specified, a threat action notification will incorrectly be displayed.

  • ACP-12585: There is an issue with the Auto Rotate Screen option. When the user tries to select this option using the checkbox, the selection does not happen. However, when the user taps the entire row, the option gets selected.

    Workaround: Tap the entire row instead of tapping the checkbox.

  • ACP-11847: Knox actions in Threat actions config conflict with KSP. For KSP to work successfully, admins should not configure any Knox actions in the Threat Actions configuration in the UEM server.

    Workaround: Make sure no Knox local actions are selected before disabling the feature flag.