Limitations

ACP-13328: On Android 14 and later versions, the Allow Access to Work Profile Calendars option is not supported.

ACP-13317: Google now requires a root CA certificate and domain in the Wi-Fi configuration for TLS, TTLS, and PEAP EAP types.
ACP-13251: As per Zebra, Work Profile on Company Owned device mode is currently not supported.

ACP-12949: For Android 13 devices in Work Managed Device mode, it is not possible to connect to the Enterprise EAP Based managed Wi-Fi network.
ACP-13253: On Android 7 devices, if the certificate used to access the App Catalog is renewed, the catalog may not be accessa ible until the device is restarted..

ACP-12949: For Android 13 devices in Work Managed Device mode, it is not possible to connect to the Enterprise EAP Based Manage Wi-Fi network.
ACP-12971 : For Android 13+ devices registered in work profile on company-owned device mode, when the administrator disables screen capture option in work profile lockdown and enables screen capture option in managed device lockdown, the device will be out of compliance.

ACP-12662: In work profile on company-owned device mode, Android 11 devices do not support the collection of security logs. This is a known Android framework issue fixed in Android 12.
ACP-12660: On some devices, when prompted to paste the password for an identity certificate installation, if the user switches to a different screen, and then returns to paste the password, an "Extracting...' dialog is displayed and the certificate installation never completes.

Workaround: Paste the password when prompted, without switching screens.

ACP-12633: Unlocking a desktop using Bluetooth functionality is not working on Android 13 Beta 4 devices.
ACP-12594: On Android 12 and 13 devices, the TeamViewer QuickSupport app version 15.31.116 stops responding when trying to establish an attended remote session.
ACP-11877: From the Android 12 kiosk settings menu, users are unable to launch the Wi-Fi and network screens when the lock task mode (LTM) is enabled.

Workaround: Add com.android.settings in the kiosk allowed apps.

ACP-12633: Unlocking a desktop using Bluetooth functionality is not working on Android 13 Beta 4 devices.
ACP-12586: For non-enterprise modes, the MTD disable-Bluetooth local action is no longer supported on Android 13.
ACP-12660: On some devices, when prompted to paste the password for an identity certificate installation, if the user switches to a different screen, and then returns to paste the password, an "Extracting..." dialog is displayed and the certificate installation never completes.

Workaround: Paste the password when prompted, without switching screens.

ACP-12594: On Android 12 and 13 devices, the TeamViewer QuickSupport app version 15.31.116 stops responding when trying to establish an attended remote session.
ACP-11877: From the Android 12 kiosk settings menu, users are unable to launch the Wi-Fi and network screens when the Lock Task Mode(LTM) is enabled.

Workaround: Add com.android.settings in the kiosk allowed apps.

ACP-12276: On macOS 12.2.1 devices, though the user can establish a remote connection using the TeamViewer remote session, the user cannot click and control the device.

Workaround: Use the Pop-out option from the device to click and control the device.

ACP-11877: From the Android 12 kiosk settings menu, users are unable to launch the Wi-Fi and network screens when the lock task mode (LTM) is enabled.

Workaround: Add com.android.settings in the kiosk allowed apps.
ACP-12047: If the Passwordless Sign-in flag is deactivated and reactivated in a device in settings, and then the user tries to unlock the desktop using Bluetooth from the same device, the login fails.

Workaround: The user needs to update the password in the Authenticator app on the desktop to use Bluetooth to unlock the desktop thereafter.

ACP-11897: After upgrading to Android 12, fully-managed devices are incorrectly losing auto-grant privileges for sensor permissions.

Workaround: Users will have to grant these permissions manually.

ACP-11894: On Android 12 devices, the "Can't add work profile" dialog appears when a managed Google account is added to a fully managed device.

Workaround: Tap "Ok" on the dialog, look for an "Account Action Required" status bar notification, and tap it.

ACP-11893: On Android 12 devices, account setup does not complete correctly when adding a managed Google account in Settings to provision a work profile on a personal device.

Workaround: After adding the account and registering to Cloud, look for an "Account Action Required" status bar notification, and tap it.

ACP-11888: Android 12 split screen does not work properly when lock task mode is enabled.

Workaround: Avoid using the split screen feature. If used, a device restart may be needed after leaving the split screen to correct the display.

ACP-11877: From the Android 12 kiosk settings menu, users are unable to launch the Wi-Fi and network screens when the lock task mode is enabled.

Workaround: Add com.android.settings in the kiosk allowed apps.

ACP-11846: Applications enabled for auto-launch after silent installation will be relaunched as apps are being restored when a device comes out of a quarantine state.

ACP-11840: For the Android 12 kiosk mode, users are unable to open a shortcut using Chrome when lock task mode is enabled.

Workaround: Launch Chrome once and reply to the initial prompts before entering the kiosk mode.