Limitations

These are cumulative release notes. If a release does not appear in this section, then there were no associated limitations.

  • 1732063: The application cannot detect a manageable eSIM and always returns an error to the server, preventing eSIM profile removal upon configuration undistribution. This behaviour is observed on Samsung devices running Android 15 in Work Profile and Work Profile on Company Owned Device modes.

  • 1955924: The Integrated Tunnel option is not supported on the Ivanti Go client when devices are enrolled in COPE (Corporate-Owned, Personally Enabled) mode. As a result, the Integrated Tunnel option is not enabled or available for use on COPE-managed devices.

  • 1873590: On some devices, Google account enrollment may fail if Google Play Services is outdated or not functioning correctly. Administrators should ensure that Google Play Services is updated and operating properly before attempting to add a Google account. If the issue occurs, updating and refreshing Google Play Services, followed by a device restart, may be required before retrying the enrollment process.

    Workaround

    If Google account setup fails, perform the following steps:

    • Go to Settings > Lock screen and security > Other security settings > Device admin apps > Find My Device > Disable.

    • Go to Settings > Apps > Google Play Services > More options > Uninstall updates.

    • Update Google Play Services:

      • Settings > Google > More > Help & Feedback > More > View in Google Play Store > Update, or
        Go to Chrome.
        Search Google Play Services.
        Install the latest update from the Google Play Store.

    • Go to Settings > Application > Google Play Services > Storage > Manage Storage> Clear cache, clear all data.

    • Restart Device.

    • Wait at least 30 minutes, reboot the device again, and retry adding the Google account.

      Ensure the device is connected to a stable network throughout the process.

  • 1591017: Suspended apps in the work profile are sometimes displayed as greyed out, as expected. However, in rare cases, these same apps may not appear as greyed out on the home screen.

  • 1685871: The behavior is due to ongoing Google vendor issue (status: In progress).

    • Users should avoid enabling 16KB page support until the vendor issue is fully resolved.