Disabling MTD on a MobileIron Go device

You can disable MobileIron Threat Defense Solution on a device with MobileIron Go client by removing the MobileIron Threat Defense configuration as follows:

  1. Log in to Admin Console.
  2. Go to Devices.
  3. Click a device name to view the details page.
  4. Go to Configurations.
  5. Select the MobileIron Threat Defense configuration to be disabled.
  6. Click Exclude.

When an MTD-enabled device is retired:

  • If there is a single device in a device group on Cloud, the device is retired from MobileIron Cloud. On sync, the device remains on Threat Management Console.
  • If there are multiple devices in a device group on Cloud, the device is retired from Cloud. On sync, the device is deleted on Threat Management Console.