Whitelisting a sideloaded app for Android devices
If the Sideloaded App threat is enabled through the Threat Management Console, when MobileIron Go for Android users install an app on their phone that wasn't downloaded from the Windows App Store or Google Play Store (including MobileIron Go for Android), it triggers a "sideloaded app" threat. If a sideloaded app is approved for your organization and you want to whitelist (allow) it, you can configure this on the Threat Management Console before or after it is installed on a device.
NOTE: | If you chose not to whitelist UEM-managed apps through Threat Management Console, Sideloaded App threats should not be bound to any compliance action. |
Whitelisting an app prior to installation
Procedure
- From Threat Management Console, click APPS.
- Find an app that you want to whitelist.
- Click the three-dot menu on the far right of the row, and select Allow / Deny.
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From the Allow / Deny popup menu:
- Select Entire App Bundle, to prevent app threats from these apps displaying on client apps and in Threat Management Console.
- Select ALLOW to whitelist the app.
- Click Save to apply the changes.
Whitelisting an app after installation
Procedure
- From Threat Management Console, click THREAT LOG.
- Select the sideloaded app that you want to whitelist.
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From the Actions menu, select Whitelist App Developer.
Your selection is saved automatically.