Allowing Windows 7 devices to sync

Windows 7 devices cannot register with Core, because Windows 7 does not have device management features. However, these devices sync using Exchange ActiveSync and are managed using ActiveSync policies.

Before you begin 

If your Sentry uses a self-signed certificate, from a browser download the Sentry self-signed certificate and its signing certificate, the CA certificate. The specific steps differ slightly for each browser type. For information on how to download the Sentry self-signed certificate, see Downloading the Sentry self-signed certificate.

Overview of steps

1. On Core, set Auto Block Unregistered Devices to No.
2. Install the self-signed certificate and its signing certificate, the CA certificate on the device.
3. Configure the Exchange ActiveSync account on the device.

Procedure 

1. On Core, set Auto Block Unregistered Devices to No.

In the Admin Portal, navigate to Services > Sentry > Preferences.

For Auto Block Unregistered (unlinked) Devices, select No.

The default setting for Auto Block Unregistered (unlinked) Devices is set to No.

2. Install the self-signed certificate and its signing certificate, the CA certificate on the device.

If your Sentry has a certificate signed by a third-party CA, skip this section and go to Configure the Exchange ActiveSync account on the device..

Email the two certificates (self-signed and CA) to an email account on the device, for example, a GMail or a Yahoo account.

On the device, tap on the attachments to download.

Tap the shield icons to install the certificates.

Go to Configure the Exchange ActiveSync account on the device..

3. Configure the Exchange ActiveSync account on the device.

On the device, tap Settings > email + accounts > add an account > advanced setup.

Enter your email address and Password, then tap Next.

Tap Exchange ActiveSync as the email account type.

In the Domain field, enter the domain of the email server.

In the Server field, enter sentryhostname, where sentryhostname is the fully-qualified domain name for Setnry.

Check Server requires encrypted (SSL) connection.

Tap sign in.

The device begins to sync.