You may need to re-push the Exchange setting in some cases, such as, after you have regenerated the encryption key for attachment control.
The re-push sends the Exchange setting to all devices with the appropriate label, not just the iOS devices.
Ivanti advises caution when re-pushing the Exchange setting. On each affected device, the re-push causes the email app that uses the Exchange setting to:
•re-sync its emails, calendar items, tasks, and contacts. For example, the email app removes all emails from its email folders and then re-fetches the emails from the ActiveSync server.
•in some cases, prompt the device user to reenter his password for accessing email.
The easiest way to re-push an Exchange setting to a device is to make a simple change, such as adding a space at the end of the Description field. The next time each device checks in, Ivanti EPMM sends the Exchange setting to the device.
|1.||In the Admin Portal, go to Policies & Configs > Configurations.|
|2.||Select an Exchange setting that uses the Ivanti Standalone Sentry with the changed attachment control option.|
|3.||Click Edit to open the Modify Exchange Setting screen displays.|
|4.||Add a space to the end of the Description field.|
|6.||Repeat steps 2 through 5 for each Exchange setting that uses the Ivanti Standalone Sentry with the changed attachment control option.|