Known issues

AL-15978: Sentry mutual authentication is not enabled automatically.
Workaround: Reset mutual authentication or reset Sentry configuration through Sentry command line.

AL-15927: Sentry throws a RemoteAccessException error on synchronizing and reporting AppTunnel status data to Ivanti EPMM if the number of active entries in device cache are large. The error occurs as the request body exceeds the maximum size of SSL buffer and thus cannot buffer the message body to allow SSL renegotiation to continue.
AL-15791: With Sentry in DA mode, emails are not syncing with Exchange configuration.

AL-15774: If the UEM that the Sentry is registered is Ivanti EPMM 11.5.0.0, Ivanti EPMM attempts to initiate mutual authentication step up at 03:45 UTC as part of the daily certificate check job. This action leads the upgraded Sentry to restart at 03:45 UTC once, after upgrading Sentry to 9.15.0.
Workaround: To avoid the post upgrade Sentry downtime at 03:45 UTC, use the following workaround to initiate the certificate exchange process with Sentry as part of Sentry 9.15.0 upgrade procedure:

Upgrade to Sentry 9.15.0.
Login to Ivanti EPMM admin portal and click Services > Overview.
Verify that Sentry is reachable from Ivanti EPMM.
Click Services > Sentry > Edit for the upgraded Sentry.
Click Save.

This action triggers mutual authentication between Sentry and Ivanti EPMM.

AL-15773: If Ivanti EPMM is running in a Connected Cloud environment, Sentry fails to upgrade its connection with Ivanti EPMM to mutually authenticated and as a result Sentry cannot connect to Ivanti EPMM.
If the version of the Ivanti EPMM is 11.5.0.0 or newer and you want to upgrade Sentry to 9.15.0, contact customer support before upgrading Sentry to 9.15.0.
AL-15636: In the Sentry MICS portal, 'smibios_entry_point permission denied' error is logged once every week. The error is displayed in the Alert Viewer section in Sentry MICS portal.