Support and compatibility
Ivanti Standalone Sentry 9.20.0 - Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
This section contains the following information:
Supported platforms for Ivanti Standalone Sentry
The following table provides the supported UEM and Access versions for Standalone Sentry for this release. See also the Ivanti Neurons for MDM Release Notes or Ivanti EPMM Release Notes for the supported Standalone Sentry version.
|
Product |
Supported |
Compatible |
|
Ivanti EPMM |
12.0.0.0 |
11.12.0.1, 11.12.0.0, 11.11.0.0 |
|
Ivanti Neurons for MDM |
R98 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
|
Ivanti Access |
R60 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
Supported ActiveSync servers for Ivanti Standalone Sentry
The following table provides the supported ActiveSync server versions for Standalone Sentry for this release.
|
ActiveSync Server |
Supported Versions |
Compatible Versions |
|
Microsoft Exchange Server |
2019 CU13 (KB5020999)
2016 CU23 (KB5011155)
2019 CU14 (EP Enabled by default) 2016 CU23 (EP Enabled) |
2019 CU10 2019 CU11 2019 CU12
2016 CU21 2016 CU22 (KB5012698)
|
|
Microsoft Office 365 |
Current version of Office 365 |
Not Applicable (All listed versions are tested and supported) |
|
IBM Lotus Notes Traveler |
12.1 |
10.0.1.1 10.0.0.0
9.0.1.18 9.0.1.20 9.0.1.21 |
|
Gmail |
The current cloud version of Gmail |
Not applicable since only the latest version is available to customers |
|
GroupWise |
18.1 |
GroupWise Mobility Service (GMS) 2.1.0 14.0.2, 14.2.2
GroupWise Mobility Service 18 |
-
To use IBM Lotus Domino with Ivanti Standalone Sentry, install IBM Lotus Notes Traveler software on the Lotus Domino server. Lotus Traveler provides ActiveSync services for Lotus Domino.
-
When you use Standalone Sentry with Gmail, end-users may attempt to configure their email clients to bypass Standalone Sentry by manually configuring an ActiveSync server of m.google.com. Google provides capabilities to set up IP access lists for ActiveSync traffic, which can be used to circumvent this.
-
ActiveSync management (Wipe, Assign Policy, and Revert Policy in the ActiveSync page) is not supported with Gmail.
-
If you are using Lotus Notes Traveler with Standalone Sentry, only the IBM Android client is recommended on Android devices.
-
Microsoft only supports Standalone Sentry with dedicated Office 365 instances. Microsoft does not recommend Ivanti Standalone Sentry with regular multi-tenant instances of Office 365. However, Ivanti supports the deployment of Standalone Sentry with dedicated or multi-tenant instances of Office 365, and recommends deploying Ivanti Standalone Sentry if you are supporting more than 5000 devices with Office 365.
-
ActiveSync policies and adding multiple ActiveSync accounts are not supported with GroupWise.
Supported browsers for Standalone Sentry
The following table provides the supported browser versions for the Standalone Sentry system manager for this release.
|
Browser |
Supported |
Compatible |
Notes |
|---|---|---|---|
|
Chrome |
121 |
90 - 120 |
Version 116.0.5845.110 |
|
Firefox |
122 |
90 - 121 |
|
Supported protocols for Ivanti Standalone Sentry
Ivanti Standalone Sentry supports only HTTP 1.1 to communicate with devices and backend resources.
Exchange ActiveSync, also known as ActiveSync, is the protocol that the ActiveSync server uses to communicate over HTTP or HTTPS with devices. Standalone Sentry supports up to ActiveSync protocol version 16.1 for its communication with the ActiveSync server and with ActiveSync devices.
-
For devices that are already registered, you have to push the Exchange profile to the device to force the device to use the new protocol version. If the protocol version is limited to 14.0 or 14.1, devices will use the selected version to communicate with the ActiveSync server. Alternately, device users can go to iOS device Settings > Mail > Accounts, select the enterprise mail account, and toggle to disable and re-enable the mail account.
-
EAS 16.0, 16.1 are only supported on the following:
iOS native client on iOS 10 through the latest version as supported by Ivanti.
Windows 10 devices through the latest version as supported by Ivanti.
-
Exchange ActiveSync (EAS) version 16.1, provides a policy to 'Exchange Account Remote Wipe.' For the policy to be applied to the device, the Default ActiveSync Policy behavior for Standalone Sentry in Ivanti EPMM must be set to Apply AS Server Policy. For registered devices, the default on Ivanti EPMM is set to Remove AS Server policy. If the Default ActiveSync Policy behavior is set to Remove AS Server policy, the policy from the EAS server is not applied. This causes the device and the EAS server to be out of sync. The status on the device remains as 'Access Granted.' However, the status for the device on the server is 'Account Only Remote Wipe.'
If the Default ActiveSync Policy behavior is set as Apply AS Server Policy, the EAS server's policy is applied rather than the policies configured in Ivanti EPMM.
-
Integrated Sentry does not use the ActiveSync protocol to communicate with the Microsoft Exchange Server. Also, the Microsoft Exchange Server, not the Integrated Sentry, communicates with the ActiveSync devices. Therefore, ActiveSync protocol version support is not applicable to Integrated Sentry.
-
Exchange 2010 SP2 reports the MS-Server-ActiveSync version as 14.2. This refers to the Exchange 2010 server version and not the ActiveSync protocol version.
Supported content repositories for Standalone Sentry
The following table provides the supported content repositories for Standalone Sentry for this release.
|
Content Repository |
Supported |
Compatible |
|
SharePoint |
Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. NOTE: Users on SharePoint must have at least Contribute permissions. Users on SharePoint must have at least Contribute permissions. |
Not applicable since all versions are supported. |
|
Network Drive |
|
|
Supported Microsoft Azure Resource Manager CLI version
Azure CLI 2.7
Ivanti Standalone Sentry 9.19.1 - Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
This section contains the following information:
Supported platforms for Ivanti Standalone Sentry
The following table provides the supported UEM and Access versions for Standalone Sentry for this release. See also the Ivanti Neurons for MDM Release Notes or Ivanti EPMM Release Notes for the supported Standalone Sentry version.
|
Product |
Supported |
Compatible |
|
Ivanti EPMM |
11.11.0.0 |
11.7.0.0, 11.6.0.0, 11.8.0.0, 11.9.0.0, 11.10.0.1 |
|
Ivanti Neurons for MDM |
93 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
|
Ivanti Access |
58 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
Supported ActiveSync servers for Ivanti Standalone Sentry
The following table provides the supported ActiveSync server versions for Standalone Sentry for this release.
|
ActiveSync Server |
Supported Versions |
Compatible Versions |
|
Microsoft Exchange Server |
2019 CU13 (KB5020999) 2016 CU23 (KB5011155)
2019 CU14 (EP Enabled by default) 2016 CU23 (EP Enabled)
|
2019 CU10 2019 CU11 2019 CU12
2016 CU21 2016 CU22 (KB5012698)
|
|
Microsoft Office 365 |
Current version of Office 365 |
Not Applicable (All listed versions are tested and supported) |
|
IBM Lotus Notes Traveler |
11.0.1 |
10.0.1.1 10.0.0.0
9.0.1.18 9.0.1.20 9.0.1.21
8.5.3 UP 1 8.5.3 UP 2 8.5.3
8.5.2.1 8.5.2 UP 2 8.5.2 |
|
Gmail |
The current cloud version of Gmail |
Not applicable since only the latest version is available to customers |
|
GroupWise |
18.1 |
GroupWise Mobility Service (GMS) 2.1.0 14.0.2, 14.2.2
GroupWise Mobility Service 18 |
-
To use IBM Lotus Domino with Standalone Sentry, install IBM Lotus Notes Traveler software on the Lotus Domino server. Lotus Traveler provides ActiveSync services for Lotus Domino.
-
When you use Standalone Sentry with Gmail, end-users may attempt to configure their email clients to bypass Standalone Sentry by manually configuring an ActiveSync server of m.google.com. Google provides capabilities to set up IP access lists for ActiveSync traffic, which can be used to circumvent this.
-
ActiveSync management (Wipe, Assign Policy, and Revert Policy in the ActiveSync page) is not supported with Gmail.
-
If you are using Lotus Notes Traveler with Standalone Sentry, only the IBM Android client is recommended on Android devices.
-
Microsoft only supports Standalone Sentry with dedicated Office 365 instances. Microsoft does not recommend Ivanti Standalone Sentry with regular multi-tenant instances of Office 365. However, Ivanti supports the deployment of Standalone Sentry with dedicated or multi-tenant instances of Office 365, and recommends deploying Ivanti Standalone Sentry if you are supporting more than 5000 devices with Office 365.
-
ActiveSync policies and adding multiple ActiveSync accounts are not supported with GroupWise.
Supported browsers for Standalone Sentry
The following table provides the supported browser versions for the Standalone Sentry system manager for this release.
|
Browser |
Supported |
Compatible |
Notes |
|---|---|---|---|
|
Chrome |
116 |
90 - 114 |
Version 116.0.5845.110 |
|
Firefox |
18 |
90 - 113 |
|
Supported protocols for Ivanti Standalone Sentry
Ivanti Standalone Sentry supports only HTTP 1.1 to communicate with devices and backend resources.
Exchange ActiveSync, also known as ActiveSync, is the protocol that the ActiveSync server uses to communicate over HTTP or HTTPS with devices. Standalone Sentry supports up to ActiveSync protocol version 16.1 for its communication with the ActiveSync server and with ActiveSync devices.
-
For devices that are already registered, you have to push the Exchange profile to the device to force the device to use the new protocol version. If the protocol version is limited to 14.0 or 14.1, devices will use the selected version to communicate with the ActiveSync server. Alternately, device users can go to iOS device Settings > Mail > Accounts, select the enterprise mail account, and toggle to disable and re-enable the mail account.
-
EAS 16.0, 16.1 are only supported on the following:
iOS native client on iOS 10 through the latest version as supported by Ivanti.
Windows 10 devices through the latest version as supported by Ivanti.
-
Exchange ActiveSync (EAS) version 16.1, provides a policy to 'Exchange Account Remote Wipe.' For the policy to be applied to the device, the Default ActiveSync Policy behavior for Standalone Sentry in Ivanti EPMM must be set to Apply AS Server Policy. For registered devices, the default on Ivanti EPMM is set to Remove AS Server policy. If the Default ActiveSync Policy behavior is set to Remove AS Server policy, the policy from the EAS server is not applied. This causes the device and the EAS server to be out of sync. The status on the device remains as 'Access Granted.' However, the status for the device on the server is 'Account Only Remote Wipe.'
If the Default ActiveSync Policy behavior is set as Apply AS Server Policy, the EAS server's policy is applied rather than the policies configured in Ivanti EPMM.
-
Integrated Sentry does not use the ActiveSync protocol to communicate with the Microsoft Exchange Server. Also, the Microsoft Exchange Server, not the Integrated Sentry, communicates with the ActiveSync devices. Therefore, ActiveSync protocol version support is not applicable to Integrated Sentry.
-
Exchange 2010 SP2 reports the MS-Server-ActiveSync version as 14.2. This refers to the Exchange 2010 server version and not the ActiveSync protocol version.
Supported content repositories for Standalone Sentry
The following table provides the supported content repositories for Standalone Sentry for this release.
|
Content Repository |
Supported |
Compatible |
|
SharePoint |
•Microsoft SharePoint 2007 •Microsoft SharePoint 2010 •Microsoft SharePoint 2013 •Microsoft SharePoint Office 365 •OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. Users on SharePoint must have at least Contribute permissions. |
Not applicable since all versions are supported. |
|
Network Drive |
•CIFS Windows 2012 R2 •CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •NetApp 8.3 RC2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0, 2.1 only •DFS |
Not applicable since all versions are supported. |
Supported Microsoft Azure Resource Manager CLI version
Azure CLI 2.7
Ivanti Standalone Sentry 9.18.1 - Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
This section contains the following information:
Supported platforms for Ivanti Standalone Sentry
The following table provides the supported UEM and Access versions for Standalone Sentry for this release. See also the Ivanti Neurons for MDM Release Notes or Ivanti EPMM Release Notes for the supported Standalone Sentry version.
|
Product |
Supported |
Compatible |
|
Ivanti EPMM |
11.11.0.0 |
11.7.0.0, 11.6.0.0, 11.8.0.0, 11.9.0.0, 11.10.0.1 |
|
Ivanti Neurons for MDM |
93 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
|
Ivanti Access |
58 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
Supported ActiveSync servers for Ivanti Standalone Sentry
The following table provides the supported ActiveSync server versions for Standalone Sentry for this release.
|
ActiveSync Server |
Supported Versions |
Compatible Versions |
|
Microsoft Exchange Server |
2019 CU13 (KB5020999) 2016 CU23 (KB5011155)
|
2019 CU10 2019 CU11 2019 CU12
2016 CU21 2016 CU22 (KB5012698)
2013 CU20 2013 CU21 2013 CU23 (KB5010324) 2010 SP3 RU292010 SP3 RU30 2010 SP3 RU32
|
|
Microsoft Office 365 |
Current version of Office 365 |
Not Applicable (All listed versions are tested and supported) |
|
IBM Lotus Notes Traveler |
12.0.0 |
11.0.1 10.0.1.1 10.0.0.0
9.0.1.18 9.0.1.20 9.0.1.21
8.5.3 UP 1 8.5.3 UP 2 8.5.3
8.5.2.1 8.5.2 UP 2 8.5.2 |
|
Gmail |
The current cloud version of Gmail |
Not applicable since only the latest version is available to customers |
|
GroupWise |
18.1 |
GroupWise Mobility Service (GMS) 2.1.0 14.0.2, 14.2.2
GroupWise Mobility Service 18 |
-
To use IBM Lotus Domino with Standalone Sentry, install IBM Lotus Notes Traveler software on the Lotus Domino server. Lotus Traveler provides ActiveSync services for Lotus Domino.
-
When you use Standalone Sentry with Gmail, end-users may attempt to configure their email clients to bypass Standalone Sentry by manually configuring an ActiveSync server of m.google.com. Google provides capabilities to set up IP access lists for ActiveSync traffic, which can be used to circumvent this.
-
ActiveSync management (Wipe, Assign Policy, and Revert Policy in the ActiveSync page) is not supported with Gmail.
-
If you are using Lotus Notes Traveler with Standalone Sentry, only the IBM Android client is recommended on Android devices.
-
Microsoft only supports Standalone Sentry with dedicated Office 365 instances. Microsoft does not recommend Ivanti Standalone Sentry with regular multi-tenant instances of Office 365. However, Ivanti supports the deployment of Standalone Sentry with dedicated or multi-tenant instances of Office 365, and recommends deploying Ivanti Standalone Sentry if you are supporting more than 5000 devices with Office 365.
-
ActiveSync policies and adding multiple ActiveSync accounts are not supported with GroupWise.
Supported browsers for Standalone Sentry
The following table provides the supported browser versions for the Standalone Sentry system manager for this release.
|
Browser |
Supported |
Compatible |
Notes |
|---|---|---|---|
|
Chrome |
116 |
90 - 114 |
Version 116.0.5845.110 |
|
Firefox |
18 |
90 - 113 |
|
Supported protocols for Ivanti Standalone Sentry
Ivanti Standalone Sentry supports only HTTP 1.1 to communicate with devices and backend resources.
Exchange ActiveSync, also known as ActiveSync, is the protocol that the ActiveSync server uses to communicate over HTTP or HTTPS with devices. Standalone Sentry supports up to ActiveSync protocol version 16.1 for its communication with the ActiveSync server and with ActiveSync devices.
-
For devices that are already registered, you have to push the Exchange profile to the device to force the device to use the new protocol version. If the protocol version is limited to 14.0 or 14.1, devices will use the selected version to communicate with the ActiveSync server. Alternately, device users can go to iOS device Settings > Mail > Accounts, select the enterprise mail account, and toggle to disable and re-enable the mail account.
-
EAS 16.0, 16.1 are only supported on the following:
iOS native client on iOS 10 through the latest version as supported by Ivanti.
Windows 10 devices through the latest version as supported by Ivanti.
-
Exchange ActiveSync (EAS) version 16.1, provides a policy to 'Exchange Account Remote Wipe.' For the policy to be applied to the device, the Default ActiveSync Policy behavior for Standalone Sentry in Ivanti EPMM must be set to Apply AS Server Policy. For registered devices, the default on Ivanti EPMM is set to Remove AS Server policy. If the Default ActiveSync Policy behavior is set to Remove AS Server policy, the policy from the EAS server is not applied. This causes the device and the EAS server to be out of sync. The status on the device remains as 'Access Granted.' However, the status for the device on the server is 'Account Only Remote Wipe.'
If the Default ActiveSync Policy behavior is set as Apply AS Server Policy, the EAS server's policy is applied rather than the policies configured in Ivanti EPMM.
-
Integrated Sentry does not use the ActiveSync protocol to communicate with the Microsoft Exchange Server. Also, the Microsoft Exchange Server, not the Integrated Sentry, communicates with the ActiveSync devices. Therefore, ActiveSync protocol version support is not applicable to Integrated Sentry.
-
Exchange 2010 SP2 reports the MS-Server-ActiveSync version as 14.2. This refers to the Exchange 2010 server version and not the ActiveSync protocol version.
Supported content repositories for Standalone Sentry
The following table provides the supported content repositories for Standalone Sentry for this release.
|
Content Repository |
Supported |
Compatible |
|
SharePoint |
•Microsoft SharePoint 2007 •Microsoft SharePoint 2010 •Microsoft SharePoint 2013 •Microsoft SharePoint Office 365 •OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. Users on SharePoint must have at least Contribute permissions. |
Not applicable since all versions are supported. |
|
Network Drive |
•CIFS Windows 2012 R2 •CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •NetApp 8.3 RC2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0, 2.1 only •DFS |
Not applicable since all versions are supported. |
Supported Microsoft Azure Resource Manager CLI version
Azure CLI 2.7
Ivanti Standalone Sentry 9.17.1 - Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
This section contains the following information:
Supported platforms for Ivanti Standalone Sentry
The following table provides the supported UEM and Access versions for Standalone Sentry for this release. See also the Ivanti Neurons for MDM Release Notes or Ivanti EPMM Release Notes for the supported Standalone Sentry version.
|
Product |
Supported |
Compatible |
|
Ivanti EPMM |
11.11.0.0 |
11.7.0.0, 11.6.0.0, 11.8.0.0, 11.9.0.0, 11.10.0.1 |
|
Ivanti Neurons for MDM |
93 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
|
Ivanti Access |
58 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
Supported ActiveSync servers for Ivanti Standalone Sentry
The following table provides the supported ActiveSync server versions for Standalone Sentry for this release.
|
ActiveSync Server |
Supported Versions |
Compatible Versions |
|
Microsoft Exchange Server |
2019 CU13 (KB5020999) 2016 CU23 (KB5011155)
|
2019 CU10 2019 CU11 2019 CU12
2016 CU21 2016 CU22 (KB5012698)
2013 CU20 2013 CU21 2013 CU23 (KB5010324) 2010 SP3 RU292010 SP3 RU30 2010 SP3 RU32
|
|
Microsoft Office 365 |
Current version of Office 365 |
Not Applicable (All listed versions are tested and supported) |
|
IBM Lotus Notes Traveler |
11.0.1 |
10.0.1.1 10.0.0.0
9.0.1.18 9.0.1.20 9.0.1.21
8.5.3 UP 1 8.5.3 UP 2 8.5.3
8.5.2.1 8.5.2 UP 2 8.5.2 |
|
Gmail |
The current cloud version of Gmail |
Not applicable since only the latest version is available to customers |
|
GroupWise |
18.1 |
GroupWise Mobility Service (GMS) 2.1.0 14.0.2, 14.2.2
GroupWise Mobility Service 18 |
-
To use IBM Lotus Domino with Standalone Sentry, install IBM Lotus Notes Traveler software on the Lotus Domino server. Lotus Traveler provides ActiveSync services for Lotus Domino.
-
When you use Standalone Sentry with Gmail, end-users may attempt to configure their email clients to bypass Standalone Sentry by manually configuring an ActiveSync server of m.google.com. Google provides capabilities to set up IP access lists for ActiveSync traffic, which can be used to circumvent this.
-
ActiveSync management (Wipe, Assign Policy, and Revert Policy in the ActiveSync page) is not supported with Gmail.
-
If you are using Lotus Notes Traveler with Standalone Sentry, only the IBM Android client is recommended on Android devices.
-
Microsoft only supports Standalone Sentry with dedicated Office 365 instances. Microsoft does not recommend Ivanti Standalone Sentry with regular multi-tenant instances of Office 365. However, Ivanti supports the deployment of Standalone Sentry with dedicated or multi-tenant instances of Office 365, and recommends deploying Ivanti Standalone Sentry if you are supporting more than 5000 devices with Office 365.
-
ActiveSync policies and adding multiple ActiveSync accounts are not supported with GroupWise.
Supported browsers for Standalone Sentry
The following table provides the supported browser versions for the Standalone Sentry system manager for this release.
|
Browser |
Supported |
Compatible |
Notes |
|---|---|---|---|
|
Chrome |
116 |
90 - 114 |
Version 116.0.5845.110 |
|
Firefox |
18 |
90 - 113 |
|
Supported protocols for Ivanti Standalone Sentry
Ivanti Standalone Sentry supports only HTTP 1.1 to communicate with devices and backend resources.
Exchange ActiveSync, also known as ActiveSync, is the protocol that the ActiveSync server uses to communicate over HTTP or HTTPS with devices. Standalone Sentry supports up to ActiveSync protocol version 16.1 for its communication with the ActiveSync server and with ActiveSync devices.
-
For devices that are already registered, you have to push the Exchange profile to the device to force the device to use the new protocol version. If the protocol version is limited to 14.0 or 14.1, devices will use the selected version to communicate with the ActiveSync server. Alternately, device users can go to iOS device Settings > Mail > Accounts, select the enterprise mail account, and toggle to disable and re-enable the mail account.
-
EAS 16.0, 16.1 are only supported on the following:
iOS native client on iOS 10 through the latest version as supported by Ivanti.
Windows 10 devices through the latest version as supported by Ivanti.
-
Exchange ActiveSync (EAS) version 16.1, provides a policy to 'Exchange Account Remote Wipe.' For the policy to be applied to the device, the Default ActiveSync Policy behavior for Standalone Sentry in Ivanti EPMM must be set to Apply AS Server Policy. For registered devices, the default on Ivanti EPMM is set to Remove AS Server policy. If the Default ActiveSync Policy behavior is set to Remove AS Server policy, the policy from the EAS server is not applied. This causes the device and the EAS server to be out of sync. The status on the device remains as 'Access Granted.' However, the status for the device on the server is 'Account Only Remote Wipe.'
If the Default ActiveSync Policy behavior is set as Apply AS Server Policy, the EAS server's policy is applied rather than the policies configured in Ivanti EPMM.
-
Integrated Sentry does not use the ActiveSync protocol to communicate with the Microsoft Exchange Server. Also, the Microsoft Exchange Server, not the Integrated Sentry, communicates with the ActiveSync devices. Therefore, ActiveSync protocol version support is not applicable to Integrated Sentry.
-
Exchange 2010 SP2 reports the MS-Server-ActiveSync version as 14.2. This refers to the Exchange 2010 server version and not the ActiveSync protocol version.
Supported content repositories for Standalone Sentry
The following table provides the supported content repositories for Standalone Sentry for this release.
|
Content Repository |
Supported |
Compatible |
|
SharePoint |
•Microsoft SharePoint 2007 •Microsoft SharePoint 2010 •Microsoft SharePoint 2013 •Microsoft SharePoint Office 365 •OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. Users on SharePoint must have at least Contribute permissions. |
Not applicable since all versions are supported. |
|
Network Drive |
•CIFS Windows 2012 R2 •CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •NetApp 8.3 RC2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0, 2.1 only •DFS |
Not applicable since all versions are supported. |
Supported Microsoft Azure Resource Manager CLI version
Azure CLI 2.7
Ivanti Standalone Sentry 9.19.0 - Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
This section contains the following information:
Supported platforms for Ivanti Standalone Sentry
The following table provides the supported UEM and Access versions for Standalone Sentry for this release. See also the Ivanti Neurons for MDM Release Notes or Ivanti EPMM Release Notes for the supported Standalone Sentry version.
|
Product |
Supported |
Compatible |
|
Ivanti EPMM |
11.11.0.0 |
11.7.0.0, 11.6.0.0, 11.8.0.0, 11.9.0.0, 11.10.0.1 |
|
Ivanti Neurons for MDM |
94 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
|
Ivanti Access |
59 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
Supported ActiveSync servers for Ivanti Standalone Sentry
The following table provides the supported ActiveSync server versions for Standalone Sentry for this release.
|
ActiveSync Server |
Supported Versions |
Compatible Versions |
|
Microsoft Exchange Server |
2019 CU13 (KB5020999) 2016 CU23 (KB5011155)
2019 CU14 (EP Enabled by default) 2016 CU23 (EP Enabled) |
2019 CU10 2019 CU11 2019 CU12
2016 CU21 2016 CU22 (KB5012698) |
|
Microsoft Office 365 |
Current version of Office 365 |
Not Applicable (All listed versions are tested and supported) |
|
IBM Lotus Notes Traveler |
11.0.1 |
10.0.1.1 10.0.0.0
9.0.1.18 9.0.1.20 9.0.1.21
8.5.3 UP 1 8.5.3 UP 2 8.5.3
8.5.2.1 8.5.2 UP 2 8.5.2 |
|
Gmail |
The current cloud version of Gmail |
Not applicable since only the latest version is available to customers |
|
GroupWise |
18.1 |
GroupWise Mobility Service (GMS) 2.1.0 14.0.2, 14.2.2
GroupWise Mobility Service 18 |
-
To use IBM Lotus Domino with Standalone Sentry, install IBM Lotus Notes Traveler software on the Lotus Domino server. Lotus Traveler provides ActiveSync services for Lotus Domino.
-
When you use Standalone Sentry with Gmail, end-users may attempt to configure their email clients to bypass Standalone Sentry by manually configuring an ActiveSync server of m.google.com. Google provides capabilities to set up IP access lists for ActiveSync traffic, which can be used to circumvent this.
-
ActiveSync management (Wipe, Assign Policy, and Revert Policy in the ActiveSync page) is not supported with Gmail.
-
If you are using Lotus Notes Traveler with Standalone Sentry, only the IBM Android client is recommended on Android devices.
-
Microsoft only supports Standalone Sentry with dedicated Office 365 instances. Microsoft does not recommend Ivanti Standalone Sentry with regular multi-tenant instances of Office 365. However, Ivanti supports the deployment of Standalone Sentry with dedicated or multi-tenant instances of Office 365, and recommends deploying Ivanti Standalone Sentry if you are supporting more than 5000 devices with Office 365.
-
ActiveSync policies and adding multiple ActiveSync accounts are not supported with GroupWise.
Supported browsers for Standalone Sentry
The following table provides the supported browser versions for the Standalone Sentry system manager for this release.
|
Browser |
Supported |
Compatible |
Notes |
|---|---|---|---|
|
Chrome |
116 |
90 - 114 |
Version 116.0.5845.110 |
|
Firefox |
18 |
90 - 113 |
|
Supported protocols for Ivanti Standalone Sentry
Ivanti Standalone Sentry supports only HTTP 1.1 to communicate with devices and backend resources.
Exchange ActiveSync, also known as ActiveSync, is the protocol that the ActiveSync server uses to communicate over HTTP or HTTPS with devices. Standalone Sentry supports up to ActiveSync protocol version 16.1 for its communication with the ActiveSync server and with ActiveSync devices.
-
For devices that are already registered, you have to push the Exchange profile to the device to force the device to use the new protocol version. If the protocol version is limited to 14.0 or 14.1, devices will use the selected version to communicate with the ActiveSync server. Alternately, device users can go to iOS device Settings > Mail > Accounts, select the enterprise mail account, and toggle to disable and re-enable the mail account.
-
EAS 16.0, 16.1 are only supported on the following:
iOS native client on iOS 10 through the latest version as supported by Ivanti.
Windows 10 devices through the latest version as supported by Ivanti.
-
Exchange ActiveSync (EAS) version 16.1, provides a policy to 'Exchange Account Remote Wipe.' For the policy to be applied to the device, the Default ActiveSync Policy behavior for Standalone Sentry in Ivanti EPMM must be set to Apply AS Server Policy. For registered devices, the default on Ivanti EPMM is set to Remove AS Server policy. If the Default ActiveSync Policy behavior is set to Remove AS Server policy, the policy from the EAS server is not applied. This causes the device and the EAS server to be out of sync. The status on the device remains as 'Access Granted.' However, the status for the device on the server is 'Account Only Remote Wipe.'
If the Default ActiveSync Policy behavior is set as Apply AS Server Policy, the EAS server's policy is applied rather than the policies configured in Ivanti EPMM.
-
Integrated Sentry does not use the ActiveSync protocol to communicate with the Microsoft Exchange Server. Also, the Microsoft Exchange Server, not the Integrated Sentry, communicates with the ActiveSync devices. Therefore, ActiveSync protocol version support is not applicable to Integrated Sentry.
-
Exchange 2010 SP2 reports the MS-Server-ActiveSync version as 14.2. This refers to the Exchange 2010 server version and not the ActiveSync protocol version.
Supported content repositories for Standalone Sentry
The following table provides the supported content repositories for Standalone Sentry for this release.
|
Content Repository |
Supported |
Compatible |
|
SharePoint |
•Microsoft SharePoint 2007 •Microsoft SharePoint 2010 •Microsoft SharePoint 2013 •Microsoft SharePoint Office 365 •OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. Users on SharePoint must have at least Contribute permissions. |
Not applicable since all versions are supported. |
|
Network Drive |
•CIFS Windows 2012 R2 •CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •NetApp 8.3 RC2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0, 2.1 only •DFS |
Not applicable since all versions are supported. |
Supported Microsoft Azure Resource Manager CLI version
Azure CLI 2.7
Ivanti Standalone Sentry 9.18.0 - Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
This section contains the following information:
Supported platforms for Ivanti Standalone Sentry
The following table provides the supported UEM and Access versions for Standalone Sentry for this release. See also the Ivanti Neurons for MDM Release Notes or Ivanti EPMM Release Notes for the supported Standalone Sentry version.
|
Product |
Supported |
Compatible |
|
Ivanti EPMM |
11.10.0.1 |
11.7.0.0, 11.6.0.0, 11.8.0.0, 11.9.0.0, |
|
Ivanti Neurons for MDM |
92 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
|
Ivanti Access |
58 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
Supported ActiveSync servers for Ivanti Standalone Sentry
The following table provides the supported ActiveSync server versions for Standalone Sentry for this release.
|
ActiveSync Server |
Supported Versions |
Compatible Versions |
|
Microsoft Exchange Server |
2019 CU12 (KB5012698)
2016 CU23 (KB5012698)
|
2019 CU1 2019 CU2 2019 CU3 2019 CU4 2019 CU5 2019 CU6 2019 CU9
2016 CU8 2016 CU9 2016 CU10 2016 CU11 2016 CU12 2016 CU13 2016 CU14 2016 CU17 2016 CU19
2013 CU19 2013 CU20 2013 CU21 2013 CU23 (KB5010324)
2010 2010 SP3 RU32 |
|
Microsoft Office 365 |
Current version of Office 365 |
Not Applicable (All listed versions are tested and supported) |
|
IBM Lotus Notes Traveler |
12.0.0 |
11.0.1
10.0.1.1 10.0.0.0
9.0 9.0 (9.00.12342) 9.0.1 9.0.0.1 9.0.1.3 9.0.1.7 9.0.1.8 9.0.1.10 9.0.1.14 9.0.1.15 9.0.1.17 9.0.1.18 9.0.1.20 9.0.1.21
8.5.3 UP 1 8.5.3 UP 2 8.5.3
8.5.2.1 8.5.2 UP 2 8.5.2 |
|
Gmail |
Current cloud version of Gmail |
Not applicable since only the latest version is available to customers |
|
GroupWise |
18.1 |
GroupWise Mobility Service (GMS) 2.1.0 14.0.2, 14.2.2
GroupWise Mobility Service 18 |
-
To use IBM Lotus Domino with Standalone Sentry, install IBM Lotus Notes Traveler software on the Lotus Domino server. Lotus Traveler provides ActiveSync services for Lotus Domino.
-
When you use Standalone Sentry with Gmail, end-users may attempt to configure their email clients to bypass Standalone Sentry by manually configuring an ActiveSync server of m.google.com. Google provides capabilities to set up IP access lists for ActiveSync traffic, which can be used to circumvent this.
-
ActiveSync management (Wipe, Assign Policy, and Revert Policy in the ActiveSync page) is not supported with Gmail.
-
If you are using Lotus Notes Traveler with Standalone Sentry, only the IBM Android client is recommended on Android devices.
-
Microsoft only supports Standalone Sentry with dedicated Office 365 instances. Microsoft does not recommend Ivanti Standalone Sentry with regular multi-tenant instances of Office 365. However, Ivanti supports the deployment of Standalone Sentry with dedicated or multi-tenant instances of Office 365, and recommends deploying Ivanti Standalone Sentry if you are supporting more than 5000 devices with Office 365.
-
ActiveSync policies and adding multiple ActiveSync accounts are not supported with GroupWise.
Supported browsers for Standalone Sentry
The following table provides the supported browser versions for the Standalone Sentry system manager for this release.
|
Browser |
Supported |
Compatible |
|
Chrome |
114 |
90 - 113 |
|
Firefox |
114 |
90 - 113 |
Supported protocols for Ivanti Standalone Sentry
Ivanti Standalone Sentry supports only HTTP 1.1 to communicate with devices and backend resources.
Exchange ActiveSync, also known as ActiveSync, is the protocol that the ActiveSync server uses to communicate over HTTP or HTTPS with devices. Standalone Sentry supports up to ActiveSync protocol version 16.1 for its communication with the ActiveSync server and with ActiveSync devices.
-
For devices that are already registered, you have to push the Exchange profile to the device to force the device to use the new protocol version. If the protocol version is limited to 14.0 or 14.1, devices will use the selected version to communicate with the ActiveSync server. Alternately, device users can go to iOS device Settings > Mail > Accounts, select the enterprise mail account, and toggle to disable and re-enable the mail account.
-
EAS 16.0, 16.1 are only supported on the following:
iOS native client on iOS 10 through the latest version as supported by Ivanti.
Windows 10 devices through the latest version as supported by Ivanti.
-
Exchange ActiveSync (EAS) version 16.1, provides a policy to 'Exchange Account Remote Wipe.' For the policy to be applied to the device, the Default ActiveSync Policy behavior for Standalone Sentry in Ivanti EPMM must be set to Apply AS Server Policy. For registered devices, the default on Ivanti EPMM is set to Remove AS Server policy. If the Default ActiveSync Policy behavior is set to Remove AS Server policy, the policy from the EAS server is not applied. This causes the device and the EAS server to be out of sync. The status on the device remains as 'Access Granted.' However, the status for the device on the server is 'Account Only Remote Wipe.'
If the Default ActiveSync Policy behavior is set as Apply AS Server Policy, the EAS server's policy is applied rather than the policies configured in Ivanti EPMM.
-
Integrated Sentry does not use the ActiveSync protocol to communicate with the Microsoft Exchange Server. Also, the Microsoft Exchange Server, not the Integrated Sentry, communicates with the ActiveSync devices. Therefore, ActiveSync protocol version support is not applicable to Integrated Sentry.
-
Exchange 2010 SP2 reports the MS-Server-ActiveSync version as 14.2. This refers to the Exchange 2010 server version and not the ActiveSync protocol version.
Supported content repositories for Standalone Sentry
The following table provides the supported content repositories for Standalone Sentry for this release.
|
Content Repository |
Supported |
Compatible |
|
SharePoint |
•Microsoft SharePoint 2007 •Microsoft SharePoint 2010 •Microsoft SharePoint 2013 •Microsoft SharePoint Office 365 •OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. Users on SharePoint must have at least Contribute permissions. |
Not applicable since all versions are supported. |
|
Network Drive |
•CIFS Windows 2012 R2 •CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •NetApp 8.3 RC2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 3.0, 2.1, 2.0 only •DFS |
Not applicable since all versions are supported. |
Supported Microsoft Azure Resource Manager CLI version
Azure CLI 2.7
Ivanti Standalone Sentry 9.17.0 - Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
This section contains the following information:
Supported platforms for Ivanti Standalone Sentry
The following table provides the supported UEM and Access versions for Ivanti Standalone Sentry for this release. See also the Ivanti Neurons for MDM Release Notes or Ivanti EPMM Release Notes for the supported Standalone Sentry version.
|
Product |
Supported |
Compatible |
|
Ivanti EPMM |
11.8.0.0 |
11.7.0.0, 11.6.0.1 |
|
Ivanti Neurons for MDM |
88 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
|
Ivanti Access |
56 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
Supported ActiveSync servers for Ivanti Standalone Sentry
The following table provides the supported ActiveSync server versions for Standalone Sentry for this release.
|
ActiveSync Server |
Supported Versions |
Compatible Versions |
|
Microsoft Exchange Server |
2019 CU12 (KB5012698)
2016 CU23 (KB5012698)
2013 CU23 (KB5010324) 2010 SP3 RU32 |
2019 CU1 2019 CU2 2019 CU3 2019 CU4 2019 CU5 2019 CU6 2019 CU9
2016 CU8 2016 CU9 2016 CU10 2016 CU11 2016 CU12 2016 CU13 2016 CU14 2016 CU17 2016 CU19
2013 CU19 2013 CU20 2013 CU21
2010 |
|
Microsoft Office 365 |
Current version of Office 365 |
Not Applicable (All listed versions are tested and supported) |
|
IBM Lotus Notes Traveler |
12.0.0 |
11.0.1
10.0.1.1 10.0.0.0
9.0 9.0 (9.00.12342) 9.0.1 9.0.0.1 9.0.1.3 9.0.1.7 9.0.1.8 9.0.1.10 9.0.1.14 9.0.1.15 9.0.1.17 9.0.1.18 9.0.1.20 9.0.1.21
8.5.3 UP 1 8.5.3 UP 2 8.5.3
8.5.2.1 8.5.2 UP 2 8.5.2 |
|
Gmail |
Current cloud version of Gmail |
Not applicable since only the latest version is available to customers |
|
GroupWise |
18.1 |
GroupWise Mobility Service (GMS) 2.1.0 14.0.2, 14.2.2
GroupWise Mobility Service 18 |
-
To use IBM Lotus Domino with Standalone Sentry, install IBM Lotus Notes Traveler software on the Lotus Domino server. Lotus Traveler provides ActiveSync services for Lotus Domino.
-
When you use Standalone Sentry with Gmail, end-users may attempt to configure their email clients to bypass Standalone Sentry by manually configuring an ActiveSync server of m.google.com. Google provides capabilities to set up IP access lists for ActiveSync traffic, which can be used to circumvent this.
-
ActiveSync management (Wipe, Assign Policy, and Revert Policy in the ActiveSync page) is not supported with Gmail.
-
If you are using Lotus Notes Traveler with Standalone Sentry, only the IBM Android client is recommended on Android devices.
-
Microsoft only supports Standalone Sentry with dedicated Office 365 instances. Microsoft does not recommend Ivanti Standalone Sentry with regular multi-tenant instances of Office 365. However, Ivanti supports the deployment of Standalone Sentry with dedicated or multi-tenant instances of Office 365, and recommends deploying Ivanti Standalone Sentry if you are supporting more than 5000 devices with Office 365.
-
ActiveSync policies and adding multiple ActiveSync accounts are not supported with GroupWise.
Supported browsers for Standalone Sentry
The following table provides the supported browser versions for the Standalone Sentry system manager for this release.
|
Browser |
Supported |
Compatible |
|
Chrome |
98 |
84 |
|
Firefox |
97 |
79 |
|
Safari |
15.3 |
13.1 |
Supported protocols for Ivanti Standalone Sentry
Ivanti Standalone Sentry supports only HTTP 1.1 to communicate with devices and backend resources.
Exchange ActiveSync, also known as ActiveSync, is the protocol that the ActiveSync server uses to communicate over HTTP or HTTPS with devices. Standalone Sentry supports up to ActiveSync protocol version 16.1 for its communication with the ActiveSync server and with ActiveSync devices.
-
For devices that are already registered, you have to push the Exchange profile to the device to force the device to use the new protocol version. If the protocol version is limited to 14.0 or 14.1, devices will use the selected version to communicate with the ActiveSync server. Alternately, device users can go to iOS device Settings > Mail > Accounts, select the enterprise mail account, and toggle to disable and re-enable the mail account.
-
EAS 16.0, 16.1 are only supported on the following:
iOS native client on iOS 10 through the latest version as supported by Ivanti.
Windows 10 devices through the latest version as supported by Ivanti.
-
Exchange ActiveSync (EAS) version 16.1, provides a policy to 'Exchange Account Remote Wipe.' For the policy to be applied to the device, the Default ActiveSync Policy behavior for Standalone Sentry in Ivanti EPMM must be set to Apply AS Server Policy. For registered devices, the default on Ivanti EPMM is set to Remove AS Server policy. If the Default ActiveSync Policy behavior is set to Remove AS Server policy, the policy from the EAS server is not applied. This causes the device and the EAS server to be out of sync. The status on the device remains as 'Access Granted.' However, the status for the device on the server is 'Account Only Remote Wipe.'
If the Default ActiveSync Policy behavior is set as Apply AS Server Policy, the EAS server's policy is applied rather than the policies configured in Ivanti EPMM.
-
Integrated Sentry does not use the ActiveSync protocol to communicate with the Microsoft Exchange Server. Also, the Microsoft Exchange Server, not the Integrated Sentry, communicates with the ActiveSync devices. Therefore, ActiveSync protocol version support is not applicable to Integrated Sentry.
-
Exchange 2010 SP2 reports the MS-Server-ActiveSync version as 14.2. This refers to the Exchange 2010 server version and not the ActiveSync protocol version.
Supported content repositories for Standalone Sentry
The following table provides the supported content repositories for Standalone Sentry for this release.
|
Content Repository |
Supported |
Compatible |
|
SharePoint |
•Microsoft SharePoint 2007 •Microsoft SharePoint 2010 •Microsoft SharePoint 2013 •Microsoft SharePoint Office 365 •OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. Users on SharePoint must have at least Contribute permissions. |
Not applicable since all versions are supported. |
|
Network Drive |
•CIFS Windows 2012 R2 •CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •NetApp 8.3 RC2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 3.0, 2.1, 2.0 only •DFS |
Not applicable since all versions are supported. |
Supported Microsoft Azure Resource Manager CLI version
Azure CLI 2.7
Ivanti Standalone Sentry 9.16.0 - Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
This section contains the following information:
Supported platforms for Standalone Sentry
The following table provides the supported UEM and Access versions for Standalone Sentry for this release. See also the Ivanti Neurons for MDM Release Notes or Ivanti EPMM Release Notes for the supported Standalone Sentry version.
|
Product |
Supported |
Compatible |
|
Ivanti EPMM |
11.7.0.0, 11.6.0.1 |
11.5.0.0 |
|
Ivanti Neurons for MDM |
85 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
|
Access |
54 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
Supported ActiveSync servers for Standalone Sentry
The following table provides the supported ActiveSync server versions for Standalone Sentry for this release.
|
ActiveSync Server |
Supported Versions |
Compatible Versions |
|
Microsoft Exchange Server |
2019 CU11 (KB5012698) 2019 CU12
2016 CU 21, CU22 (KB5012698) 2016 CU23
2013 CU23 (KB5010324)
2010 SP3 RU32 |
2019 CU1 2019 CU2 2019 CU3 2019 CU4 2019 CU5 2019 CU6 2019 CU9
2016 CU8 2016 CU9 2016 CU10 2016 CU11 2016 CU12 2016 CU13 2016 CU14 2016 CU17 2016 CU19
2013 CU19 2013 CU20 2013 CU21
2010 2010 SP1 2010 SP2 2010 SP3 RU21 2010 SP3 RU24 2010 SP3 RU26 2010 SP3 RU29 2010 SP3 RU30 |
|
Microsoft Office 365 |
Current version of Office 365 |
Not Applicable (All listed versions are tested and supported) |
|
IBM Lotus Notes Traveler |
12.0.0 |
11.0.1
10.0.1.1 10.0.0.0
9.0 9.0 (9.00.12342) 9.0.1 9.0.0.1 9.0.1.3 9.0.1.7 9.0.1.8 9.0.1.10 9.0.1.14 9.0.1.15 9.0.1.17 9.0.1.18 9.0.1.20 9.0.1.21
8.5.3 UP 1 8.5.3 UP 2 8.5.3
8.5.2.1 8.5.2 UP 2 8.5.2 |
|
Gmail |
Current cloud version of Gmail |
Not applicable since only the latest version is available to customers |
|
GroupWise |
18.1 |
GroupWise Mobility Service (GMS) 2.1.0 14.0.2, 14.2.2
GroupWise Mobility Service 18 |
-
To use IBM Lotus Domino with Standalone Sentry, install IBM Lotus Notes Traveler software on the Lotus Domino server. Lotus Traveler provides ActiveSync services for Lotus Domino.
-
When you use Standalone Sentry with Gmail, end-users may attempt to configure their email clients to bypass Standalone Sentry by manually configuring an ActiveSync server of m.google.com. Google provides capabilities to set up IP access lists for ActiveSync traffic, which can be used to circumvent this.
-
ActiveSync management (Wipe, Assign Policy, and Revert Policy in the ActiveSync page) is not supported with Gmail.
-
If you are using Lotus Notes Traveler with Standalone Sentry, only the IBM Android client is recommended on Android devices.
-
After upgrading Exchange 2010 from SP2 to SP3, Integrated Sentry stops syncing.
Workaround: See http://support.microsoft.com/kb/2859999/en-us. The article on the Microsoft support site explains the problem and discusses a workaround.
-
Microsoft only supports Standalone Sentry with dedicated Office 365 instances. Microsoft does not recommend Standalone Sentry with regular multi-tenant instances of Office 365. However, Ivanti supports the deployment of Standalone Sentry with dedicated or multi-tenant instances of Office 365, and recommends deploying Standalone Sentry if you are supporting more than 5000 devices with Office 365.
-
ActiveSync policies and adding multiple ActiveSync accounts are not supported with GroupWise.
Supported browsers for Standalone Sentry
The following table provides the supported browser versions for the Standalone Sentry system manager for this release.
|
Browser |
Supported |
Compatible |
|
Chrome |
98 |
84 |
|
Firefox |
97 |
79 |
|
Safari |
15.3 |
13.1 |
Supported protocols for Standalone Sentry
Standalone Sentry supports only HTTP 1.1 to communicate with devices and backend resources.
Exchange ActiveSync, also known as ActiveSync, is the protocol that the ActiveSync server uses to communicate over HTTP or HTTPS with devices. Standalone Sentry supports up to ActiveSync protocol version 16.1 for its communication with the ActiveSync server and with ActiveSync devices.
-
For devices that are already registered, you have to push the Exchange profile to the device to force the device to use the new protocol version. If the protocol version is limited to 14.0 or 14.1, devices will use the selected version to communicate with the ActiveSync server. Alternately, device users can go to iOS device Settings > Mail > Accounts, select the enterprise mail account, and toggle to disable and re-enable the mail account.
-
EAS 16.0, 16.1 are only supported on the following:
iOS native client on iOS 10 through the latest version as supported by Ivanti.
Windows 10 devices through the latest version as supported by Ivanti.
-
Exchange ActiveSync (EAS) version 16.1, provides a policy to 'Exchange Account Remote Wipe.' For the policy to be applied to the device, the Default ActiveSync Policy behavior for Standalone Sentry in Ivanti EPMM must be set to Apply AS Server Policy. For registered devices, the default on Ivanti EPMM is set to Remove AS Server policy. If the Default ActiveSync Policy behavior is set to Remove AS Server policy, the policy from the EAS server is not applied. This causes the device and the EAS server to be out of sync. The status on the device remains as 'Access Granted.' However, the status for the device on the server is 'Account Only Remote Wipe.'
If the Default ActiveSync Policy behavior is set as Apply AS Server Policy, the EAS server's policy is applied rather than the policies configured in Ivanti EPMM.
-
Integrated Sentry does not use the ActiveSync protocol to communicate with the Microsoft Exchange Server. Also, the Microsoft Exchange Server, not the Integrated Sentry, communicates with the ActiveSync devices. Therefore, ActiveSync protocol version support is not applicable to Integrated Sentry.
-
Exchange 2010 SP2 reports the MS-Server-ActiveSync version as 14.2. This refers to the Exchange 2010 server version and not the ActiveSync protocol version.
Supported content repositories for Standalone Sentry
The following table provides the supported content repositories for Standalone Sentry for this release.
|
Content Repository |
Supported |
Compatible |
|
SharePoint |
•Microsoft SharePoint 2007 •Microsoft SharePoint 2010 •Microsoft SharePoint 2013 •Microsoft SharePoint Office 365 •OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. Users on SharePoint must have at least Contribute permissions. |
Not applicable since all versions are supported. |
|
Network Drive |
•CIFS Windows 2012 R2 •CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •NetApp 8.3 RC2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0, 2.1 only •DFS |
Not applicable since all versions are supported. |
Supported Microsoft Azure Resource Manager CLI version
Azure CLI 2.7
Ivanti Standalone Sentry 9.15.0 - Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
This section contains the following information:
Supported platforms for Standalone Sentry
The following table provides the supported UEM and Access versions for Standalone Sentry for this release. See also the Ivanti Neurons for MDM or Ivanti EPMM Release Notes for the supported Standalone Sentry version.
|
Product |
Supported |
Compatible |
|
Ivanti EPMM |
11.6.0.1, 11.6.0.0 |
11.5.0.0, 11.4.0.0 |
|
Ivanti Neurons for MDM |
R82 through the most recently released version as supported by Ivanti, Inc |
Not applicable Only the latest version is available to all customers. |
|
Access |
R53 through the most recently released version as supported by Ivanti, Inc |
Not applicable Only the latest version is available to all customers. |
Supported ActiveSync servers for Standalone Sentry
The following table provides the supported ActiveSync server versions for Standalone Sentry for this release.
|
ActiveSync Server |
Supported Versions |
Compatible Versions |
|
Microsoft Exchange Server |
2019 CU11 (KB5012698) 2019 CU12
2016 CU 21, CU22 (KB5012698) 2016 CU23
2013 CU23 (KB5010324)
2010 SP3 RU32 |
2019 CU1 2019 CU2 2019 CU3 2019 CU4 2019 CU5 2019 CU6 2019 CU9
2016 CU8 2016 CU9 2016 CU10 2016 CU11 2016 CU12 2016 CU13 2016 CU14 2016 CU17 2016 CU19
2013 CU19 2013 CU20 2013 CU21
2010 2010 SP1 2010 SP2 2010 SP3 RU21 2010 SP3 RU24 2010 SP3 RU26 2010 SP3 RU29 2010 SP3 RU30 |
|
Microsoft Office 365 |
Current version of Office 365 |
Not Applicable (All listed versions are tested and supported) |
|
IBM Lotus Notes Traveler |
12.0.0 |
11.0.1
10.0.1.1 10.0.0.0
9.0 9.0 (9.00.12342) 9.0.1 9.0.0.1 9.0.1.3 9.0.1.7 9.0.1.8 9.0.1.10 9.0.1.14 9.0.1.15 9.0.1.17 9.0.1.18 9.0.1.20 9.0.1.21
8.5.3 UP 1 8.5.3 UP 2 8.5.3
8.5.2.1 8.5.2 UP 2 8.5.2 |
|
Gmail |
Current cloud version of Gmail |
Not applicable since only the latest version is available to customers |
|
GroupWise |
18.1 |
GroupWise Mobility Service (GMS) 2.1.0 14.0.2, 14.2.2
GroupWise Mobility Service 18 |
-
To use IBM Lotus Domino with Standalone Sentry, install IBM Lotus Notes Traveler software on the Lotus Domino server. Lotus Traveler provides ActiveSync services for Lotus Domino.
-
When you use Standalone Sentry with Gmail, end-users may attempt to configure their email clients to bypass Standalone Sentry by manually configuring an ActiveSync server of m.google.com. Google provides capabilities to set up IP access lists for ActiveSync traffic, which can be used to circumvent this.
-
ActiveSync management (Wipe, Assign Policy, and Revert Policy in the ActiveSync page) is not supported with Gmail.
-
If you are using Lotus Notes Traveler with Standalone Sentry, only the IBM Android client is recommended on Android devices.
-
After upgrading Exchange 2010 from SP2 to SP3, Integrated Sentry stops syncing.
Workaround: See http://support.microsoft.com/kb/2859999/en-us. The article on the Microsoft support site explains the problem and discusses a workaround.
-
Microsoft only supports Standalone Sentry with dedicated Office 365 instances. Microsoft does not recommend Standalone Sentry with regular multi-tenant instances of Office 365. However, Ivanti supports the deployment of Standalone Sentry with dedicated or multi-tenant instances of Office 365, and strongly recommends deploying Standalone Sentry if you are supporting more than 5000 devices with Office 365.
-
ActiveSync policies and adding multiple ActiveSync accounts are not supported with GroupWise.
Supported browsers for Standalone Sentry
The following table provides the supported browser versions for the Standalone Sentry system manager for this release.
|
Browser |
Supported |
Compatible |
|
Internet Explorer |
11 |
9, 10 |
|
Chrome |
98 |
84 |
|
Firefox |
97 |
79 |
|
Safari |
15.3 |
13.1 |
Supported protocols for Standalone Sentry
Standalone Sentry supports only HTTP 1.1 to communicate with devices and backend resources.
Exchange ActiveSync, also known as ActiveSync, is the protocol that the ActiveSync server uses to communicate over HTTP or HTTPS with devices. Standalone Sentry supports up to ActiveSync protocol version 16.1 for its communication with the ActiveSync server and with ActiveSync devices.
-
For devices that are already registered, you have to push the Exchange profile to the device to force the device to use the new protocol version. If the protocol version is limited to 14.0 or 14.1, devices will use the selected version to communicate with the ActiveSync server. Alternately, device users can go to iOS device Settings > Mail > Accounts, select the enterprise mail account, and toggle to disable and re-enable the mail account.
-
EAS 16.0, 16.1 are only supported on the following:
iOS native client on iOS 10 through the latest version as supported by Ivanti.
Windows 10 devices through the latest version as supported by Ivanti.
-
Exchange ActiveSync (EAS) version 16.1, provides a policy to 'Exchange Account Remote Wipe.' For the policy to be applied to the device, the Default ActiveSync Policy behavior for Standalone Sentry in Ivanti EPMM must be set to Apply AS Server Policy. For registered devices, the default on Ivanti EPMM is set to Remove AS Server policy. If the Default ActiveSync Policy behavior is set to Remove AS Server policy, the policy from the EAS server is not applied. This causes the device and the EAS server to be out of sync. The status on the device remains as 'Access Granted.' However, the status for the device on the server is 'Account Only Remote Wipe.'
If the Default ActiveSync Policy behavior is set as Apply AS Server Policy, the EAS server's policy is applied rather than the policies configured in Ivanti EPMM.
-
Integrated Sentry does not use the ActiveSync protocol to communicate with the Microsoft Exchange Server. Also, the Microsoft Exchange Server, not the Integrated Sentry, communicates with the ActiveSync devices. Therefore, ActiveSync protocol version support is not applicable to Integrated Sentry.
-
Exchange 2010 SP2 reports the MS-Server-ActiveSync version as 14.2. This refers to the Exchange 2010 server version and not the ActiveSync protocol version.
Supported content repositories for Standalone Sentry
The following table provides the supported content repositories for Standalone Sentry for this release.
|
Content Repository |
Supported |
Compatible |
|
SharePoint |
•Microsoft SharePoint 2007 •Microsoft SharePoint 2010 •Microsoft SharePoint 2013 •Microsoft SharePoint Office 365 •OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. Users on SharePoint must have at least Contribute permissions. |
Not applicable since all versions are supported. |
|
Network Drive |
•CIFS Windows 2012 R2 •CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •NetApp 8.3 RC2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0, 2.1 only •DFS |
Not applicable since all versions are supported. |
Supported Microsoft Azure Resource Manager CLI version
Azure CLI 2.7.
Ivanti Standalone Sentry 9.14.0 - Support and compatibility
(This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
This section contains the following information:
Supported platforms for Standalone Sentry
The following table provides the supported UEM and Access versions for Standalone Sentry for this release. See also the Ivanti Neurons for MDM or Ivanti EPMM Release Notes for the supported Standalone Sentry version.
|
Product |
Supported |
Compatible |
|
Ivanti EPMM |
11.3.0.0 |
11.2.1.0, 11.2.0.0 |
|
Ivanti Neurons for MDM |
R79 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
|
Access |
R50 through the most recently released version as supported by Ivanti. |
Not applicable Only the latest version is available to all customers. |
Supported ActiveSync servers for Standalone Sentry
The following table provides the supported ActiveSync server versions for Standalone Sentry for this release.
|
ActiveSync Server |
Supported Versions |
Compatible Versions |
|
Microsoft Exchange Server |
2019 CU10 2019 CU11
2016 CU21 2016 CU22
2013 CU23
2010 SP3 RU32 |
2019 CU1 2019 CU2 2019 CU3 2019 CU4 2019 CU5 2019 CU6 2019 CU9
2016 CU8 2016 CU9 2016 CU10 2016 CU11 2016 CU12 2016 CU13 2016 CU14 2016 CU17 2016 CU19 2016 CU20
2013 CU19 2013 CU20 2013 CU21
2010 2010 SP1 2010 SP2 2010 SP3 RU21 2010 SP3 RU24 2010 SP3 RU26 2010 SP3 RU29 2010 SP3 RU30 |
|
Microsoft Office 365 |
Current version of Office 365 |
Not Applicable (All listed versions are tested and supported) |
|
IBM Lotus Notes Traveler |
11.0.1 |
10.0.1.1 10.0.0.0
9.0 9.0 (9.00.12342) 9.0.1 9.0.0.1 9.0.1.3 9.0.1.7 9.0.1.8 9.0.1.10 9.0.1.14 9.0.1.15 9.0.1.17 9.0.1.18 9.0.1.20 9.0.1.21
8.5.3 UP 1 8.5.3 UP 2 8.5.3
8.5.2.1 8.5.2 UP 2 8.5.2 |
|
Gmail |
Current cloud version of Gmail |
Not applicable since only the latest version is available to customers |
|
GroupWise |
18.1 |
GroupWise Mobility Service (GMS) 2.1.0 14.0.2, 14.2.2
GroupWise Mobility Service 18 |
- To use IBM Lotus Domino with Standalone Sentry, install IBM Lotus Notes Traveler software on the Lotus Domino server. Lotus Traveler provides ActiveSync services for Lotus Domino.
- When you use Standalone Sentry with Gmail, end-users may attempt to configure their email clients to bypass Standalone Sentry by manually configuring an ActiveSync server of m.google.com. Google provides capabilities to set up IP access lists for ActiveSync traffic, which can be used to circumvent this.
- ActiveSync management (Wipe, Assign Policy, and Revert Policy in the ActiveSync page) is not supported with Gmail.
- If you are using Lotus Notes Traveler with Standalone Sentry, only the IBM Android client is recommended on Android devices.
- After upgrading Exchange 2010 from SP2 to SP3, Integrated Sentry stops syncing.
Workaround: See http://support.microsoft.com/kb/2859999/en-us. The article on the Microsoft support site explains the problem and discusses a workaround. - Microsoft only supports Standalone Sentry with dedicated Office 365 instances. Microsoft does not recommend Standalone Sentry with regular multi-tenant instances of Office 365. However, Ivanti supports the deployment of Standalone Sentry with dedicated or multi-tenant instances of Office 365, and strongly recommends deploying Standalone Sentry if you are supporting more than 5000 devices with Office 365.
- ActiveSync policies and adding multiple ActiveSync accounts are not supported with GroupWise.
Supported browsers for Standalone Sentry
The following table provides the supported browser versions for the Standalone Sentry system manager for this release.
|
Browser |
Supported |
Compatible |
|
Internet Explorer |
11 |
9, 10 |
|
Chrome |
89 |
84 |
|
Firefox |
86 |
79 |
|
Safari |
14 |
13.1 |
Supported protocols for Standalone Sentry
Standalone Sentry supports only HTTP 1.1 to communicate with devices and backend resources.
Exchange ActiveSync, also known as ActiveSync, is the protocol that the ActiveSync server uses to communicate over HTTP or HTTPS with devices. Standalone Sentry supports up to ActiveSync protocol version 16.1 for its communication with the ActiveSync server and with ActiveSync devices.
- For devices that are already registered, you have to push the Exchange profile to the device to force the device to use the new protocol version. If the protocol version is limited to 14.0 or 14.1, devices will use the selected version to communicate with the ActiveSync server. Alternately, device users can go to iOS device Settings > Mail > Accounts, select the enterprise mail account, and toggle to disable and re-enable the mail account.
- EAS 16.0, 16.1 are only supported on the following:
- iOS native client on iOS 10 through the latest version as supported by Ivanti.
- Windows 10 devices through the latest version as supported by Ivanti.
-
Exchange ActiveSync (EAS) version 16.1, provides a policy to 'Exchange Account Remote Wipe.' For the policy to be applied to the device, the Default ActiveSync Policy behavior for Standalone Sentry in Ivanti EPMM must be set to Apply AS Server Policy. For registered devices, the default on Ivanti EPMM is set to Remove AS Server policy. If the Default ActiveSync Policy behavior is set to Remove AS Server policy, the policy from the EAS server is not applied. This causes the device and the EAS server to be out of sync. The status on the device remains as 'Access Granted.' However, the status for the device on the server is 'Account Only Remote Wipe.'
If the Default ActiveSync Policy behavior is set as Apply AS Server Policy, the EAS server's policy is applied rather than the policies configured in Ivanti EPMM.
- Integrated Sentry does not use the ActiveSync protocol to communicate with the Microsoft Exchange Server. Also, the Microsoft Exchange Server, not the Integrated Sentry, communicates with the ActiveSync devices. Therefore, ActiveSync protocol version support is not applicable to Integrated Sentry.
- Exchange 2010 SP2 reports the MS-Server-ActiveSync version as 14.2. This refers to the Exchange 2010 server version and not the ActiveSync protocol version.
Supported content repositories for Standalone Sentry
The following table provides the supported content repositories for Standalone Sentry for this release.
|
Content Repository |
Supported |
Compatible |
|
SharePoint |
•Microsoft SharePoint 2007 •Microsoft SharePoint 2010 •Microsoft SharePoint 2013 •Microsoft SharePoint Office 365 •OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported. Users on SharePoint must have at least Contribute permissions. |
Not applicable since all versions are supported. |
|
Network Drive |
•CIFS Windows 2012 R2 •CIFS Windows 2008 R2 SP1 •CIFS Samba CentOS 6.2 •NetApp 8.3 RC2 •WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0, 2.1 only •DFS |
Not applicable since all versions are supported. |
Supported Microsoft Azure Resource Manager CLI version
Azure CLI 2.7.
Support policy
Ivanti defines supported and compatible as follows:
|
Term |
Definition |
|
Supported product versions |
The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported. |
|
Compatible product versions |
The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases. |
Ivanti end of sale and support policy
See the End of Sale and Support Policy.