Support and compatibility

The information in this section includes the components supported with this product.

This information is current at the time of this release. For product versions released after this release, see that product version’s release notes for the most current support and compatibility information.

Support policy

Ivanti defines supported and compatible as follows:

Table 2.   Definitions for support and compatible

Term

Definition

Supported product versions

The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported.

Compatible product versions

The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases.

Supported component versions

Table 3.   components supported and compatible versions

Component

Supported Versions

Compatible Versions

Ivanti EPMM

10.0.0.0

9.6.0.0, 9.7.0.0

Ivanti Neurons for MDM

R59

Not Applicable

The latest version is available to customers.

Ivanti Standalone Sentry

9.5.0

9.3.0, 9.4.0, 9.4.1

Ivanti Access

R29

Not Applicable

The latest version is available to customers.

Supported device platforms

Table 4.   Supported device platform

Device OS

Supported Versions

Windows 10

Windows 10 Pro Version 1803

Port requirements

Ivanti EPMM: See the On-Premise Installation Guide for Ivanti EPMM and Enterprise Connector for information on required ports and firewall rules associated with license activation, Standalone Sentry, and different content servers.

Ivanti Neurons for MDM: See the Cloud Architecture and Port Requirements document for more information on ports and firewall rules.