Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The following table provides the Ivanti component versions that are supported and compatible.
Component |
Supported Versions |
Compatible Versions |
Ivanti EPMM |
12.2.0.0 |
12.1.0.3, 12.1.0.2 |
Ivanti Neurons for MDM |
106 |
Not Applicable The latest version is available to customers. |
Standalone Sentry |
10.0.1 |
10.0.0, 9.20.1 |
Ivanti Access |
62 through the latest version as supported by Ivanti |
Not Applicable Only the latest version is available to customers. |
Mobile@Work for Samsung Knox (Ivanti EPMM client) |
12.2.0.0 |
12.1.0.3, 12.1.0.2 |
Mobile@Work for Android native (Ivanti EPMM client) |
12.2.0.0 |
12.1.0.3, 12.1.0.2 |
Mobile@Work for Android Enterprise (Ivanti EPMM client) |
12.2.0.0 |
12.1.0.3, 12.1.0.2 |
Go Client for Android Enterprise (Ivanti Neurons for MDM client) |
106 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Go Client for Android native (Ivanti Neurons for MDM client) |
106 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.
Device OS |
Supported Versions |
Compatible Versions |
Android |
15.0 - 9.0 |
Not Applicable |
Device OS |
Supported Android Versions |
Supported Knox Versions |
Device |
Android |
14.0 - 8.0 |
3.9 |
Samsung Galaxy S21 |
The following table provides the Ivanti component versions that are supported and compatible.
Component |
Supported Versions |
Compatible Versions |
Ivanti EPMM |
12.2.0.0 |
11.10.0.0 - 12.0.0.0 |
Ivanti Neurons for MDM |
104 |
Not Applicable The latest version is available to customers. |
Standalone Sentry |
10.0 |
9.17.1 - 9.20 |
Ivanti Access |
60 through the latest version as supported by Ivanti |
Not Applicable Only the latest version is available to customers. |
Mobile@Work for Samsung Knox (Ivanti EPMM client) |
12.2.0.0 |
11.10.01 - 12.1.0.0 |
Mobile@Work for Android native (Ivanti EPMM client) |
12.2.0.0 |
11.10.01 - 12.1.0.0 |
Mobile@Work for Android Enterprise (Ivanti EPMM client) |
12.2.0.0 |
11.10.01 - 12.1.0.0 |
Go Client for Android Enterprise (Ivanti Neurons for MDM client) |
104 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Go Client for Android native (Ivanti Neurons for MDM client) |
104 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.
Device OS |
Supported Versions |
Compatible Versions |
Android |
14.0 - 9.0 |
Not Applicable |
Device OS |
Supported Android Versions |
Supported Knox Versions |
Device |
Android |
8.0 |
3.9 |
Samsung Galaxy S21 |
The following table provides the Ivanti component versions that are supported and compatible.
Component |
Supported Versions |
Compatible Versions |
Ivanti EPMM |
12.1.0.0 |
11.10.0.0 - 12.0.0.0 |
Ivanti Neurons for MDM |
100 |
Not Applicable The latest version is available to customers. |
Standalone Sentry |
9.20.0 |
9.17.1 - 9.18.1 |
Ivanti Access |
60 through the latest version as supported by Ivanti |
Not Applicable Only the latest version is available to customers. |
Mobile@Work for Samsung Knox (Ivanti EPMM client) |
12.1.0.0 |
11.10.01 - 12.0.0.0 |
Mobile@Work for Android native (Ivanti EPMM client) |
12.1.0.0 |
11.10.01 - 12.0.0.0 |
Mobile@Work for Android Enterprise (Ivanti EPMM client) |
12.1.0.0 |
11.10.01 - 12.0.0.0 |
Go Client for Android Enterprise (Ivanti Neurons for MDM client) |
100 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Go Client for Android native (Ivanti Neurons for MDM client) |
100 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.
Device OS |
Supported Versions |
Compatible Versions |
Android |
14.0 - 9.0 |
Not Applicable |
Device OS |
Supported Android Versions |
Supported Knox Versions |
Device |
Android |
8.0 |
3.9 |
Samsung Galaxy S21 |
The following table provides the Ivanti component versions that are supported and compatible.
Component |
Supported Versions |
Compatible Versions |
Ivanti EPMM |
12.0.0.0 |
11.9.0.0 - 11.12.0.0 |
Ivanti Neurons for MDM |
96 |
Not Applicable The latest version is available to customers. |
Standalone Sentry |
9.19.0 |
9.16.0 - 9.18.0 |
Ivanti Access |
59 through the latest version as supported by Ivanti |
Not Applicable Only the latest version is available to customers. |
Mobile@Work for Samsung Knox (Ivanti EPMM client) |
12.0.0.0 |
11.9.01 - 11.12.0.0 |
Mobile@Work for Android native (Ivanti EPMM client) |
12.0.0.0 |
11.9.01 - 11.12.0.0 |
Mobile@Work for Android Enterprise (Ivanti EPMM client) |
12.0.0.0 |
11.9.01 - 11.12.0.0 |
Go Client for Android Enterprise (Ivanti Neurons for MDM client) |
92.2, 94, 96 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Go Client for Android native (Ivanti Neurons for MDM client) |
92.2, 94, 96 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.
Device OS |
Supported Versions |
Compatible Versions |
Android |
14.0 - 9.0 |
Not Applicable |
Device OS |
Supported Android Versions |
Supported Knox Versions |
Device |
Android |
8.0 |
3.9 |
Samsung Galaxy S21 |
The following table provides the Ivanti component versions that are supported and compatible.
Component |
Supported Versions |
Compatible Versions |
Ivanti EPMM |
11.12.0.0 |
11.9.0.0 - 11.11.0.0 |
Ivanti Neurons for MDM |
94 |
Not Applicable The latest version is available to customers. |
Standalone Sentry |
9.19.0 |
9.16.0 - 9.18.0 |
Ivanti Access |
59 through the latest version as supported by Ivanti |
Not Applicable Only the latest version is available to customers. |
Mobile@Work for Samsung Knox (Ivanti EPMM client) |
11.12.0.0 |
11.9.01 - 11.11.1.0 |
Mobile@Work for Android native (Ivanti EPMM client) |
11.12.0.0 |
11.9.01 - 11.11.1.0 |
Mobile@Work for Android Enterprise (Ivanti EPMM client) |
11.12.0.0 |
11.9.01 - 11.11.1.0 |
Go Client for Android Enterprise (Ivanti Neurons for MDM client) |
90, 92.2, 94 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Go Client for Android native (Ivanti Neurons for MDM client) |
90, 92.2, 94 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.
Device OS |
Supported Versions |
Compatible Versions |
Android |
14.0 - 9.0 |
Not Applicable |
Device OS |
Supported Android Versions |
Supported Knox Versions |
Device |
Android |
8.0 |
3.9 |
Samsung Galaxy S21 |
The following table provides the Ivanti component versions that are supported and compatible.
Component |
Supported Versions |
Compatible Versions |
Ivanti EPMM |
11.9.0.1 |
10.8.0.0, 11.3.0.0, 11.4.0.0, 11.5.0.0, 11.6.0.1, 11.7.0.0, 11.8.0.0, 11.9.0.0 |
Ivanti Neurons for MDM |
90 through the latest version as supported by Ivanti |
Not Applicable The latest version is available to customers. |
Standalone Sentry |
9.17.0 |
9.7.0, 9.7.1, 9.8.0, 9.9.0, 9.12.0, 9.13.0, 9.14.0, 9.15.0 |
Ivanti Access |
57 through the latest version as supported by Ivanti |
Not Applicable Only the latest version is available to customers. |
Mobile@Work for Samsung Knox (Ivanti EPMM client) |
11.9.0.1 |
11.5.0.1, 11.6.0.0, 11.8.0.0 |
Mobile@Work for Android native (Ivanti EPMM client) |
11.9.0.1 |
11.5.0.1, 11.6.0.0, 11.8.0.0 |
Mobile@Work for Android Enterprise (Ivanti EPMM client) |
11.9.0.1 |
11.5.0.1, 11.6.0.0, 11.8.0.0 |
Go Client for Android Enterprise (Ivanti Neurons for MDM client) |
90 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Go Client for Android native (Ivanti Neurons for MDM client) |
90 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.
Device OS |
Supported Versions |
Compatible Versions |
Android |
13 |
Not Applicable |
Android |
12 |
Not Applicable |
Android |
11 |
Not Applicable |
Android |
10 |
Not Applicable |
Android |
9.0 |
Not Applicable |
Device OS |
Supported Android Versions |
Supported Knox Versions |
Device |
Android N |
7.0 |
2.7.1 |
Samsung Galaxy S7 |
The following table provides the Ivanti component versions that are supported and compatible.
Component |
Supported Versions |
Compatible Versions |
Ivanti EPMM |
11.9.0.0 |
10.8.0.0, 11.3.0.0, 11.4.0.0, 11.5.0.0, 11.6.0.1, 11.7.0.0, 11.8.0.0 |
Ivanti Neurons for MDM |
89 through the latest version as supported by Ivanti |
Not Applicable The latest version is available to customers. |
Standalone Sentry |
9.17.0 |
9.7.0, 9.7.1, 9.8.0, 9.9.0, 9.12.0, 9.13.0, 9.14.0, 9.15.0 |
Access |
57 through the latest version as supported by Ivanti |
Not Applicable Only the latest version is available to customers. |
Mobile@Work for Samsung Knox (Ivanti EPMM client) |
11.9.0.1 |
11.5.0.1, 11.6.0.0, 11.8.0.0 |
Mobile@Work for Android native (Ivanti EPMM client) |
11.9.0.1 |
11.5.0.1, 11.6.0.0, 11.8.0.0 |
Mobile@Work for Android Enterprise (Ivanti EPMM client) |
11.9.0.1 |
11.5.0.1, 11.6.0.0, 11.8.0.0 |
Go Client for Android Enterprise (Ivanti Neurons for MDM client) |
89 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Go Client for Android native (Ivanti Neurons for MDM client) |
89 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.
Device OS |
Supported Versions |
Compatible Versions |
Android |
13 |
Not Applicable |
Android |
12 |
Not Applicable |
Android |
11 |
Not Applicable |
Android |
10 |
Not Applicable |
Android |
9.0 |
Not Applicable |
Device OS |
Supported Android Versions |
Supported Knox Versions |
Device |
Android N |
7.0 |
2.7.1 |
Samsung Galaxy S7 |
The following table provides the Ivanti component versions that are supported and compatible.
Component |
Supported Versions |
Compatible Versions |
Ivanti EPMM |
11.8.0.0 |
10.8.0.0, 11.3.0.0, 11.4.0.0, 11.5.0.0, 11.6.0.1, 11.7.0.0 |
Ivanti Neurons for MDM |
86 through the latest version as supported by Ivanti |
Not Applicable The latest version is available to customers. |
Standalone Sentry |
9.16.0 |
9.7.0, 9.7.1, 9.8.0, 9.9.0, 9.12.0, 9.13.0, 9.14.0, 9.15.0 |
Access |
55 through the latest version as supported by Ivanti |
Not Applicable Only the latest version is available to customers. |
Mobile@Work for Samsung Knox (Ivanti EPMM client) |
11.7.1.0 |
11.5.0.0, 11.5.0.1, 11.6.0.0, 11.6.0.1 |
Mobile@Work for Android native (Ivanti EPMM client) |
11.7.1.0 |
11.5.0.0, 11.5.0.1, 11.6.0.0, 11.6.0.1 |
Mobile@Work for Android Enterprise (Ivanti EPMM client) |
11.7.1.0 |
11.5.0.0, 11.5.0.1, 11.6.0.0, 11.6.0.1 |
Go Client for Android Enterprise (Ivanti Neurons for MDM client) |
85.1 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Go Client for Android native (Ivanti Neurons for MDM client) |
Not supported |
Not Applicable Only one version is available to customers and it is supported with this release. |
Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.
Device OS |
Supported Versions |
Compatible Versions |
Android |
13 |
Not Applicable |
Android |
12 |
Not Applicable |
Android |
11 |
Not Applicable |
Android |
10 |
Not Applicable |
Android |
9.0 |
Not Applicable |
Device OS |
Supported Android Versions |
Supported Knox Versions |
Device |
Android N |
7.0 |
2.7.1 |
Samsung Galaxy S7 |
The following table provides the Ivanti component versions that are supported and compatible.
Component |
Supported Versions |
Compatible Versions |
Ivanti EPMM |
11.6.0.1 |
10.8.0.0, 11.3.0.0, 11.4.0.0, 11.5.0.0 |
Ivanti Neurons for MDM |
84 through the latest version as supported by Ivanti |
Not Applicable The latest version is available to customers. |
Standalone Sentry |
9.15.0 |
9.7.0, 9.7.1, 9.8.0, 9.9.0 |
Access |
53 through the latest version as supported by Ivanti |
Not Applicable Only the latest version is available to customers. |
Mobile@Work for Samsung Knox (Ivanti EPMM client) |
11.6.0.1 |
11.5.0.0, 11.5.0.1, 11.6.0.0 |
Mobile@Work for Android native (Ivanti EPMM client) |
11.6.0.1 |
11.5.0.0, 11.5.0.1, 11.6.0.0 |
Mobile@Work for Android Enterprise (Ivanti EPMM client) |
11.6.0.1 |
11.5.0.0, 11.5.0.1, 11.6.0.0 |
Go Client for Android Enterprise (Ivanti Neurons for MDM client) |
83 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Go Client for Android native (Ivanti Neurons for MDM client) |
83 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.
Device OS |
Supported Versions |
Compatible Versions |
Android S |
12 |
Not Applicable |
Android R |
11 |
Not Applicable |
Android Q |
10 |
Not Applicable |
Android P |
9.0 |
Not Applicable |
Device OS |
Supported Android Versions |
Supported Knox Versions |
Device |
Android N |
7.0 |
2.7.1 |
Samsung Galaxy S7 |
The following table provides the Ivanti component versions that are supported and compatible.
Component |
Supported Versions |
Compatible Versions |
Ivanti EPMM |
11.1.0.0 |
10.8.0.0 |
Ivanti Neurons for MDM |
74 through the latest version as supported by Ivanti. |
Not Applicable The latest version is available to customers. |
Standalone Sentry |
9.12.0 |
9.7.0, 9.7.1, 9.8.0, 9.9.0 |
Access |
44 through the latest version as supported by Ivanti. |
Not Applicable Only the latest version is available to customers. |
Mobile@Work for Samsung Knox (Ivanti EPMM client) |
11.0.0.0 |
10.7.0.0 |
Mobile@Work for Android native (Ivanti EPMM client) |
11.0.0.0 |
10.7.0.0 |
Mobile@Work for Android Enterprise (Ivanti EPMM client) |
11.0.0.0 |
10.7.0.0 |
Go Client for Android Enterprise (Ivanti Neurons for MDM client) |
74.0.0.27 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Go Client for Android native (Ivanti Neurons for MDM client) |
74.0.0.27 |
Not Applicable Only one version is available to customers and it is supported with this release. |
Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.
Device OS |
Supported Versions |
Compatible Versions |
Android R |
11 |
Not Applicable |
Android Q |
10 |
Not Applicable |
Android P |
9 |
Not Applicable |
Device OS |
Supported Android Versions |
Supported Knox Versions |
Device |
Android N |
7.0 |
2.7.1 |
Samsung Galaxy S7 |
Support policy
Ivanti defines supported and compatible as follows:
Term |
Definition |
Supported product versions |
The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported. |
Compatible product versions |
The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases. |
Ivanti end of sale and support policy
See the End of Sale and Support Policy.
Port requirements
-
Ivanti EPMM: See the On-Premise Installation Guide for Ivanti EPMM and Enterprise Connector for information on required ports and firewall rules associated with license activation, Standalone Sentry, and different content servers.
-
Ivanti Neurons for MDM: See Architecture and Port Requirements document for more information on ports and firewall rules.