Configuring Web@Work for Android AppStation (Cloud)
Deploying unified endpoint management (UEM) platform allows you to secure and manage mobile devices as well as mobile apps in your enterprise. The term mobile device management (MDM) is used to describe the features, policies, and configuration used for securing and managing mobile devices. The term mobile apps management (MAM) is used to describe the features, configuration, and policies used for securing, managing and distributing enterprise apps to mobile devices. In most cases, you deploy UEM to do both MDM and MAM. However, in some cases, you may want to manage only the apps on the device without having to manage the device itself. A deployment through which only apps on a device are managed is called MAM-only.
Support for Go and AppStation on the same device
The support allows for the MAM-only use case where you have contractors whose devices are already managed by another instance of Cloud, however, you need to deploy required apps from your instance of Cloud to the device. The supported MAM-only use cases are described in the AppStation for Android Guide for Administrators. The support requires AppStation 72 for Android.
AppStation is specifically designed as the UEM client for a MAM-only deployment with Cloud. The following MAM-only use cases are supported with an AppStation deployment:
•You have employees or seasonal workers who need your relevant apps on their personal devices, but your privacy or legal requirements do not allow device management.
•You have contractors who need your relevant apps, but their devices are managed. The device may be managed by Cloud, Core or another MDM provider.
Cloud allows you to specify Android devices as MAM-only and provides Mobile App Management (MAM) to such devices. A MAM-only deployment allows you to distribute and manage apps without having to manage the device itself. A MAM-only deployment is done through AppStation, which is the Cloud client for a MAM-only deployment.
If you already have a MAM-only deployment using Go, you can continue with the deployment. However, Ivanti recommends using AppStation for new MAM-only deployments. AppStation supports additional use cases that are not supported with MAM-only using Go.
Before you begin
| 1. | Disable all the Android enterprise configurations. For more information, see "Android AppStation and Android enterprise" section in the AppStation for Android Guide. |
In the Cloud, go to Configurations > Select the Android enterprise configuration > Edit > Next.
Deselect the Enable this configuration and choose No Devices.
Click Done.
| 2. | Create a user group to distribute AppStation and manually add users to the group. See "Android AppStation and Android enterprise" in AppStation for Android Guide. See "Creating a manually managed user group" in the Cloud Administrator Guide. Create a dynamically managed device group with the rule "user group," which is equal to the user group created for AppStation. See "Adding a device group" in the Cloud Administrator Guide. |
Devices previously enrolled for MDM in a Cloud tenant cannot be re-registered with the same Cloud tenant using AppStation. To use AppStation, delete the devices from the Cloud tenant, then register with the same Cloud tenant using AppStation.
| 3. | Verify if MAM Only configuration for AppStation is added and assigned to the dynamically managed device group created for AppStation. See "Configuring MAM-only in Cloud" in the AppStation for Android Guide. Configurations for MAM-only with AppStation are created in Cloud. AppStation receives the configurations when it registers with Cloud. Use the MAM Only configuration in Cloud to set up AppStation. |
Main steps for configuring Web@Work for Android AppStation (Cloud)
The configurations for AppStation are created in Cloud. The following provides an overview of the configuration steps for deploying AppStation and pointers to the relevant content in the AppStation for Android Guide:
•Adding Web@Work for Android AppStation to Cloud
•Configuring Web@Work for Android AppStation in Cloud
Adding Web@Work for Android AppStation to Cloud
Add apps for distribution and assign the apps for distribution to the dynamically managed device group created for AppStation. See "Add apps for distribution." in the AppStation for Android Guide.
You add Web@Work in the same manner you would add any other Android in-house app. After adding to Cloud, you can distribute the app to devices.
Procedure
| 1. | In the Cloud, go to Apps > App Catalog > +Add. |
| 2. | Select Web@Work (Android AppStation) to add to the Apps catalog. |
| 3. | After adding the apps, select the distribution option that includes the users and devices to which you want to make Web@Work for Android available. |
| 4. | Click Next. If the app was already in the catalog and you are editing the app, click Save. |
| 5. | Click Done. |
Configuring Web@Work for Android AppStation in Cloud
Following are the main steps for configuring and deploying Web@Work for Android AppStation on Cloud:
Procedure
| 1. | In App Configurations for Web@Work select the Install on Device and Promotion options. |
| 2. | Click Add to add the Web@Work Configuration. |
| 3. | Enter a Name for the configuration. |
| 4. | Click +Add Description, to add text describing the configuration. |
| 5. | Click the + icon to add Bookmarks. |
| 6. | In the AppStation Custom Configuration, click +Add to enter Key and Value pairs. The key-value pairs for configuring Android AppStation are same as that for Android AppConnect. For more information on key-value pairs, see Configuring custom features using key-value pairs. |
| 7. | Choose a distribution level for this configuration. |
| 8. | Click Save |
Registering device to Cloud
Notify users to download and register AppStation. If Always require client registration is enabled in Users > User Settings > Device Registration Setting in Cloud, users automatically get emails for registering their device via AppStation. Device users download AppStation to their device directly from the Google Play Store.
See "What users see in AppStation for Android" in the AppStation for Android Guide for information about how device users can register their devices to your Cloud instance and install apps from AppStation.