Configuring mailto links

You can configure Web@Work for iOS to open “mail to” links in Email+ for iOS and Microsoft Outlook in a Web@Work setting in the Ivanti EPMM Admin Portal.

The organization maintains a higher level of security by configuring mailto links tapped in Web@Work to open in a secure email app.

Before you begin

• Ivanti Web@Work must be AppConnect enabled.
• Email+ for iOS must be installed on the user’s device.
• Microsoft Outlook app must be installed on the user's device.

Configuring Ivanti Web@Work to open mailto links

To configure Web@Work for iOS to open mailto links in Email+ for iOS and Microsoft Outlook:

1. Sign in to the Ivanti EPMM Admin Portal.
2. Go to Policies & Configs > Configurations, select the Web@Work Setting that applies to the devices of interest, and click Edit.
3. Under Custom Configurations, add a key-value pair.
4. In the Key column, enter mailto_prefix.
5. In the Value column, enter one of the following values:

   Value	Description
   email+launcher://mibrowser?url=mailto:	Sets Email+ for iOS as the default app for opening mailto links.
   ms-outlook://compose	Sets Microsoft Outlook as the default app for opening mailto links.

6. Click Save.
7. Select the labels to which you want to apply this Web@Work setting. Apply the labels to the relevant devices.

If mailto key-value pair is not added in the Web@Work configuration, then the mailto links will open in Native mail application .

Links open in Microsoft Outlook when AppConnect is set to All Apps or to Whitelisted Apps with the Microsoft Outlook bundle ID (com.microsoft.Office.Outlook) whitelisted.