Configuring mailto links in Ivanti Email+(iOS)

You can configure Web@Work for iOS to open “mail to” links in Email+ for iOS in a Web@Work setting in the Ivanti EPMM Admin Portal.

The organization maintains a higher level of security by configuring mailto links tapped in Web@Work to open in a secure email app.

Before you begin

  • Ivanti Web@Work must be AppConnect enabled.
  • Divide for iOS must be installed on the user’s device.

Configuring Ivanti Web@Work to open mailto links in Ivanti Email+ or Divide

To configure Web@Work for iOS to open mailto links in Email+ for iOS:

  1. Sign in to the Ivanti EPMM Admin Portal.
  2. Go to Policies & Configs > Configurations, select the Web@Work Setting that applies to the devices of interest, and click Edit.
  3. Under Custom Configurations, add a key-value pair.
  4. In the Key column, enter mailto_prefix.
  5. In the Value column, enter one of the following values:




    Sets Email+ for iOS as the default app for opening mailto links.

  6. Click Save.
  7. Select the labels to which you want to apply this Web@Work setting. Apply the labels to the relevant devices.

If mailto key-value pair is not added in the Web@Work configuration, then the mailto links will open in Native mail application and not as per the Open-In DLP policy.