Limitations

These are cumulative release notes. If a release does not appear in this section, then there were no associated limitations.

  • 1562753: The following limitation is observed when disabling writing tools in Message feature for Web@Work app:

    • AI capabilities cannot be disabled in messages, as we are using Apple's native Messages application.
      Workaround: Disable the Mail by deselecting the Allow Open In option by DLP policy.

  • 1561211: The following limitation is observed when disabling writing tools in Mail feature for Web@Work app:

    • AI capabilities cannot be disabled in mail, as we are using Apple's native Mail application.
      Workaround- Disable the Mail by deselecting the Allow Open In option by DLP policy.

  • 1561209: The following limitation is observed when disabling writing tools in Print feature for Web@Work app:

    • AI capabilities cannot be disabled in print, as we are using Apple's native Print application.
      Workaround- Disable the printing option completely by unselecting the Print option in DLP policy.

  • ISB-4567: The following limitations are observed while attending a Zoom meeting through the Web@Work app:
    • If the Web@Work app is sent to background or stays in background for a long time due to app check-in interval or app lock timeout: Then the Web@Work app camera and microphone might not work for some time and the meeting reconnects automatically.
    • If the internet is disconnected during ongoing meeting and connected again: Then it displays the meeting as connected but it reconnects after some time.

    In some cases, microphone might not work on older devices even after the meeting is reconnected.

  • ISB-4556: The microphone and camera might stop working if the user opens a new tab or navigates to a new tab within the Web@Work app.

    Workaround - Navigate back to the meeting tab, the microphone and camera will work.