Virtual Core requirements

If you are installing a virtual MobileIron Core, you need to ensure that the minimum requirements are met. This section lists the requirements for MobileIron Core.

Other topics in this section include:

The following table lists the virtual Core requirements. (Alternative memory and CPU configurations are not covered by the MobileIron product warranty.)

table 1. Virtual Core requirements

Components

Requirements

Hard drive

MobileIron recommends configuring only one hard drive on the virtual machine. System performance is directly related to hard disk drive performance. MobileIron recommends using only high-performance tier I storage products.

Backup VMware

MobileIron recommends taking periodic .vmdk backups of your MobileIron Virtual Appliance as part of your system maintenance. Use VMware VCB or another VMware-supported backup system. A backup of the full virtual disk is recommended; VMware snapshots are not sufficient.

VMware

Note The Following:  

  • We currently support the LSI logic SAS or Parallel SCSI controllers; para-virtualized controllers are not supported.
  • Alternative memory and CPU configurations are not covered by the MobileIron product warranty

Hyper-V

  • Download link or package (ISO) from MobileIron Support here: https://support.mobileiron.com/support/CDL.html

  • Microsoft Hyper-V Server 2008, Microsoft Hyper-V Server 2008 R2, or Microsoft Hyper-V Server 2012, Microsoft Hyper-V Server 2012 R2, Microsoft Hyper-V Server 2016
  • Hyper-V MAC Address: Static allocation
  • Generation 1 VM
  • Boot from BIOS firmware
  • Minimum 4 GB RAM

Note The Following:  

  • Microsoft Hyper-V Server 2008 requires legacy network adapter.
  • New features in Microsoft Hyper-V Server 2016 (discrete device assignment, shielded virtual machines, disk encryption, secure boot, etc.) are not supported.

KVM

  • Download link or package (ISO) from MobileIron Support here:

    https://support.mobileiron.com/support/CDL.html

  • Minimum configuration of host machine:

    • Quad Core CPU, 2 GHz clock rate
    • 16 GB RAM
    • 8 GB guest memory
    NOTE: Performance data for different CPU and RAM and memory configurations is not available.

  • Supported KVM version: QEMU emulator version 2.0.0 (Debian 2.0.0+dfsg-2ubuntu1.22)

    MobileIron supports only this KVM version, but later versions are compatible.

  • Supported Virtual Machine Manager version: 0.9.5

    MobileIron supports only this Virtual Machine Manager version, but later versions are compatible.*

  • Supported Linux distribution: Ubuntu Server version 14.4 (3.19.0-25‑generic #26~14.04.1‑Ubuntu SMP)

    MobileIron supports only this Linux distribution, but other Linux distributions are compatible.*

  • In the Virtual Machine Manager, when creating a new virtual machine, select Generic for the OS type and the Version.

  • Boot from BIOS firmware. For more information about setting up KVM, see:
    https://help.ubuntu.com/community/KVM

    * MobileIron defines supported and compatible as follows:

    • Supported product versions: The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported.
    • Compatible product versions: The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases.
NOTE: For more information about setting up KVM, see https://help.ubuntu.com/community/KVM.

Storage Devices

The following table lists the requirements for storage devices.

table 2. Storage device requirements

Operation

Min IOPS

Bandwidth

90% Operations < xxx mS

Random Read

400

3 MBps

10 mS

Random Write

900*

15 MBps

4 mS

Note The Following:  

  • MobileIron recommends configuring only one storage device per virtual machine.

  • RAID controller may have to be specifically configured in order to achieve high Random Write IOPS

    (For example: Disk Cache: Enabled, Default Write: Write Back with BBU).

  • System performance is directly related to storage device performance. MobileIron recommends using only high-performance tier 1 storage products.

Guaranteed minimum memory and CPU for Core (VMware, Hyper-V)

The following table lists the guaranteed memory and CPU requirements for MobileIron Core.

table 3. Memory and CPU for MobileIron Core (VMware, Hyper-V)

Maximum Devices

Memory

Virtual CPU / Min Clock Rate

Total Available Storage Capacity

Min Storage IOPS (Random Read)

Min Storage IOPS (Random Write)

< 5,000

8 GB RAM*

Qty 2 / 2.13 GHz processors**

80 to 250GB SAS

400

1000

< 20,000

16 GB RAM*

Qty 4 / 2.13 GHz processors**

250 GB SAS

400

1000

< 50,000

32 GB RAM*

Qty 8 / 2.13 GHz processors**

500 GB SAS

400

1000

< 100,000

64 GB RAM*

Qty 16 / 2.13 GHz processors**

1TB SAS

400

1000

*Guaranteed resource allocation - no ballooning allowed

** Guaranteed resource allocation - no sharing allowed with other VMs

Minimum specification (VMware, Hyper-V)

The following minimum specification does not include significant use of the app store or Docs@Work.

table 4. Minimum specifications

Maximum devices

Memory

Virtual CPUs

Disk

< 500

8 GB RAM*

1 x 2.13GHz processors**

80 to 250GB SAS

Random Write

900*

15 MBps

4 mS

*Guaranteed resource allocation - no ballooning allowed

**Guaranteed resource allocation - no sharing allowed with other VMs

Gather required MobileIron Core information

Use the following table to gather and record MobileIron Core information before installation.

table 5. MobileIron Core Information

Item

Description

Values

Licensing agreement information

The company name, contact person name, and contact person email address for the end-user licensing agreement.

 

MobileIron Core Server IP Address

Static IP address for portal access.

 

External Hostname

Fully-qualified domain name for MobileIron Core.

Do not use an internal hostname. Managed devices must be able to access Core from the Internet.

 

“enable secret” password

The MobileIron password to be defined for enabling access to Privileged and Configuration modes.

 

Administrator User Name

The user name to define for the MobileIron Administrator. Do not use root or ha_admin.

 

Administrator Password

The MobileIron Administrator password must contain the following elements:

  • At least 8 characters.
  • At least 1 alphabetic character.
  • At least 1 numeric character.
  • Cannot have 4 or more repeating characters.
  • Cannot be the same as the user ID.
  • May contain Unicode characters, except for CLI access.
NOTE: Users cannot change a password more than once during a 24 hour period.

 

Physical Interface

The physical interface to use on the appliance. Enter a or b. You can configure additional physical interfaces later using the System Manager.

 

IP Address

Netmask

The IP address and netmask of the physical network interface.

 

Default Gateway

The IP address of the router used to forward traffic to destinations outside of the local network or subnet.

 

Name Server 1, 2, 3

The IP address of a network name server (i.e., DNS server). You must specify at least one name server.

 

Remote Shell via SSH?

Specifies whether you want to configure remote shell access via SSH.

 

NTP Server 1, 2, 3

Specifies the IP address of an optional reliable time source. MobileIron recommends specifying an NTP server. If you do not, you will have the opportunity to set the system clock and date.