Tracking registration status

You can track the registration status of each device.

Procedure 

1. From the Admin Portal, go to Devices & Users > Devices page to view the state of each device.

   • Pending: the device has been registered on the MobileIron Server, but the Mobile@Work app (Apps@Work for Windows) download has not yet been completed.
   • Verified: the user has confirmed that the download of Mobile@Work app (Apps@Work for Windows) should proceed.
   • Active: the Mobile@Work app (Apps@Work for Windows) has been successfully downloaded and connected back to MobileIron Core at least once.
   • Lost: the device has been manually marked as Lost. This status does not affect other functionality.
   • Wiped: the device has been restored to factory defaults.

NOTE:

Mobile@Work cannot be installed to macOS devices.