Configuring the Enterprise Connector on MobileIron Core

There are several tasks that need to be completed on MobileIron Core prior to Connector installation. This section contains the following tasks:

Assigning the Connector role

Each Connector authenticates to MobileIron Core with an Authorized Admin portal local user account. MobileIron recommends creating a user and assigning only the Connector role to authenticate the Connector to your Core.

NOTE: If you are using multiple Connectors and/or auditing tools that require user names, assign one user account to each Connector rather than having one user account accessing all Connectors.

Procedure 

  1. Log on to the Admin Portal.

    • For Connected Cloud, use https://<URL>/<customer_id>.
    • For On-Premise Core, use https://<fully-qualified_domain_name>/admin.
  2. Select the Devices & Users > Users. Click Add Local User.
  3. Enter the requested information to create the user account for Connector access.
  4. Click Save.
  5. Go to Admin > Admins.
  6. Select the local user you created for Connector access.

  7. From Actions, select Assign to Space.

    Core displays the Assign to Space dialog.

  8. From Select Space, select the device space for this user.

    See MobileIron Core Delegated Administration Guide for information about device spaces and roles.

  9. In the Admin Roles section of Assign to Space, find Other Roles.
  10. In Other Roles, check Connector.
  11. Click Save.

Adding Enterprise Connector entries on MobileIron Core

You can add a maximum of ten Connector entries on MobileIron Core.

Procedure 

  1. Log on to the Admin Portal.

    • For Connected Cloud, use https://<URL>/<customer_id>.
    • For On-Premise Core, use https://<fully-qualified_domain_name>/admin.
  2. Select Services > Connector.
  3. Click Add New.

  4. Enter the Connector name in the Name field.

    NOTE: You will need this name when you configure the Connector.
  5. Set Enabled to Yes to allow this Connector to provide services to MobileIron Core.

  6. Click Save.

    NOTE: The Connector status will remain “Stale” until the Connector is configured as described in Configuring Enterprise Connectors.
  7. Select the Connector to display the detailed information on the right pane.

  8. Record the URL. You will need it to configure the Connector.

    NOTE: "Not Available" displays on the Connector Detail Page, because the Connector has not yet been configured.