Admin Portal workspace

The Admin Portal provides the following types of workspaces:

  • Dashboard: the first page open each time you log into the Admin Portal gives you an at-a-glance view of the all managed devices.
  • Action menus: includes all the top-level menus that help you manage devices.
NOTE: Do not create bookmarks for Admin Portal pages. Session IDs are included in the bookmark and may cause connection problems. If you would like to create a bookmark for the Admin Portal, create one manually for the following URL: https://<fully_qualified_hostname>/mifs.

Dashboard workspace

Core opens the Dashboard each time you log into the Admin Portal. The Dashboard workspace has the following components (the numbers displayed in Dashboard workspace correspond to the numbers listed in Admin Portal menu items ).

Figure 1. Dashboard workspace

 

Table 1. Admin Portal menu items

Number

Element

Description

1

User Icon

Opens the drop down MobileIron information (2).

2

MobileIron information

Displays:

  • Username logged into the Admin Portal (User1, for example)
  • System Manager links to System Manager
  • Help links to the MobileIron support website. You will need credentials to access the MobileIron support website.
  • About provides MobileIron Core version information
  • Submit an Idea opens The Ideas Portal.
  • Sign Out logs you out of the Admin Portal

3

Main menu

The main navigation menu options (Dashboard, Devices & Users, Admin, Apps, Policies & Configs, Services, Settings, Logs)

4

Dashboard widgets

One of the many device management widgets available on the Dashboard.

Customizable banner

As a convenience, you can set your Core to indicate to IT administrators what environment they are in when logging to the Core user interface console, for example: Production, Sandbox or Dev. This is done with an editable field that takes up to 35 characters and displays in the top-left corner of the Admin portal, under the MobileIron Core logo.

Administrators with "Manage settings and services" or "View settings and services" or "Manage custom attributes role" privileges have access to creating or editing this customized banner.

Procedure 

  1. Go to Settings > System Settings.
  2. Under General, select Enterprise.
  3. In the Deployment section, enter a name that will appear under the MobileIron Core logo in the left corner of the Admin portal.
  4. When finished, click Save.
  5. Refresh your browser. The new name displays.

Action menus workspace

Click any of the top-level action menus (Devices & Users, Admin, Apps, Policies & Configs, Services, Settings, Logs) to expand the Admin Portal workspace to take action on managing Core. Action menu workspaces have the following components (the numbers displayed in Action menu workspace correspond to the numbers listed in Action menu workspace items ).

Figure 2. Action menu workspace

The following table describes the elements in the action menus of the Admin Portal.

Table 2. Action menu workspace items

Number

Element

Description

1

Main menus

The top-level action menus (Devices & Users, Admin, Apps, Policies & Configs, Services, Settings, Logs).

2

Menu items

Displays the sub-level menu items for the main menu.

3

Page level task bar

Includes the set of actions you can take on each record displayed on the page.

4

User icon

The user icon logged into the Admin Portal.

5

Page

Displays all records for the menu.

Sub-level action menu items

The following table describes the secondary sub-level menu items for action menus in the Admin Portal.

Table 3. Sub-level menu items

Action menu

Sub-level menu items

Actions

Devices & Users

Devices

Manage devices by adding, retiring, viewing details.

You can also take actions such as lock, send messages, set custom attributes, add devices to labels.

 

 

 

Users

Manage users by adding, deleting, viewing details.

You can also take actions such as assign roles, set custom attributes, require password changes, delete

Labels

Manage labels by adding, editing, viewing details.

ActiveSync

Displays and registers devices accessing ActiveSync. This view is populated only if you have a MobileIron Sentry configured.

Apple DEP

Specifies an Apple Device Enrollment account for use with MobileIron Core

Apple Education

Manage Apple School Manager devices using Core as the designated Mobile Device Management (MDM) server.

Admin

 

Admins

Manage admins by editing roles, assigning or removing from a space.

Device Spaces

Create or manage device spaces.

Apps*

 

 

 

 

 

 

App Catalog

Add apps from iTunes, Google Play, Windows Store, In-House apps, and Web Applications.

iBooks

Manage Apple iBooks.

Installed Apps

Manage installed apps.

App Tunnels

Manage registered and unregistered app tunnels.

App Control

App Control enables you to:

  • specify app control rules, including white list, black list, and required apps
  • identify devices that are out of compliance with app control rules.

Apps@Work Settings

Create store-front branding for Apps@Work.

App Licenses

Manage the Apple licenses.

Policies & Configs

 

 

 

 

Configurations

Manage, import, and export configurations.

Policies

Manage policies.

ActiveSync Policies

Manage ActiveSync policies for devices that connect to the enterprise using ActiveSync.

Compliance Policies

Customize compliance policy rules.

Compliance Actions

Manage default and custom compliance actions for policies.

Services

Access

Add and manage MobileIron Access as a service. MobileIron Access is a cloud service that secures access to enterprise content in business cloud services such as Office 365, G Suite, Salesforce, Box, and Dropbox.

For information about MobileIron Access as a service and how to set up the service with MobileIron Core, see the MobileIron Access Guide.

Sentry

Add and manage Sentry.

For information about Sentry and how to setup the service with MobileIron Core, see the MobileIron Sentry Guide

Connector

Add and manage Connector.

LDAP

Add and manage LDAP.

Google

Add and manage Google account.

Operators

Add and manage Operators.

LDAP

Add and manage LDAP.

Local CA

Add and manage local CA.

Trusted Root Certificate

Add and manage trusted root certificates.

Samsung

Samsung Firmware E-FOTA License Management.

Settings

 

System Settings

Manage settings for General, Security, Users & Devices, iOS, Android, Windows, Licensed Products, and App Reputation.

Actions you can take include, setting up alerts, outbound HTTP, registration, MDM for iOS devices, SMS & Call Log archives for Android devices, setting up the Business Store Portal for Windows devices.

Templates

Manage templates such as registration and event center templates.

Logs

Audit Logs, MDM Activity, Certificate Management, Even Settings, Events

Use these options for troubleshooting.

*Refer to the MobileIron Core Apps@Work Guide for more information on managing apps.