Core documentation

The following is a complete list of documentation for this product. However, the list of documents updated for specific versions will vary, depending on release requirements. Therefore, you might encounter documents from previous releases that still apply to the current release.

  • Core Release Notes and Upgrade Guide

    Contains the following release-specific information: new feature summary, support and compatibility, upgrade notes, known and resolved issues, and limitations.

  • On-Premise Installation Guide for Core and Enterprise Connector

    Contains information needed to install Core on a VM or on an appliance.

    You will find pre-deployment tasks, steps to install and configure Core and Enterprise Connector, and set up the VMware tool.

  • Getting Started with Core

    Contains information you need to get started with Core.

    Contains an introduction to the Admin Portal, information about setting up users, devices, and basic policies, managing the dashboard, labels, and custom attributes, registering devices using the Mobile@Work. Mobile@Work does not have a separate product guide.

  • Core System Manager Guide

    Everything you need to know about configuring Core system settings, managing network settings, performing maintenance tasks including upgrading Core, and troubleshooting issues using the Core System Manager

  • Core Apps@Work Guide

    The complete guide to installing, setting up, and managing apps for devices. Information about the Email+, Web@Work, and Docs@Work are covered in the guides for the apps.

  • Core Delegated Administration Guide

    The complete guide to configuring and maintaining delegated administration with Core.

  • Core Device Management Guide

    Everything you need know about setting up and managing devices on Core. The guide is available in the following flavors, one for each of these device platforms:

    • Android, including Android Enterprise and Samsung Knox

    • iOS, including macOS

    • Windows, including Windows 10

    Information about Sentry and AppTunnel and ActiveSync, AppConnect, and Access and Zero Sign-on are covered in the related product guides.

  • Core High Availability Management Guide

    This document includes steps for setting up Core High Availability as well as a description of common HA scenarios and troubleshooting tips.

  • Core Command Line Interface (CLI) Reference

    The Core command line interface (CLI) enables you to access certain Core capabilities from the command line. The reference describes how to access the CLI, use the help, the various command modes, and the available commands.

  • Core V2 API Guide

    API reference guide for the version 2 public APIs.

  • V1 API Reference Guide for Core WebService

    This reference guide provides development information for customers and partners intending to use WebService APIs.

  • Event Notification Service and Common Platform Services API Guide

    Describes how to use the Event Notification Service and Common Platform Services (CPS) API with Cloud and Core.

  • ServiceNow Integrator Update Set Guide

    Describes how to set up and use the ServiceNow Integrator Update Set.

  • Mobile@Work for Android Release Notes

    Contains the following release-specific information: new feature summary, support and compatibility, known and resolved issues, and limitations.

  • Mobile@Work for iOS Release Notes

    Contains the following release-specific information: new feature summary, support and compatibility, known and resolved issues, and limitations.

  • Mobile@Work for macOS Release Notes

    Contains the following release-specific information: new feature summary, support and compatibility, known and resolved issues, and limitations.