Tracking registration status

You can track the registration status of each device.

Procedure 

  1. From the Admin Portal, go to Devices & Users > Devices page to view the state of each device.

    • Pending: the device has been registered on the Ivanti Server, but the [email protected] app ([email protected] for Windows) download has not yet been completed.)
    • Verified: the user has confirmed that the download of [email protected] app ([email protected] for Windows) should proceed.
    • Active: the [email protected] app ([email protected] for Windows) has been successfully downloaded and connected back to Ivanti at least once.
    • Lost: the device has been manually marked as Lost. This status does not affect other functionality.
    • Wiped: the device has been restored to factory defaults.

[email protected] cannot be installed on macOS devices.