Troubleshooting overview
Troubleshooting menu options provide you with the opportunity to investigate possible problems with Ivanti operation. In most cases, you will use this page under the direction of Ivanti Technical Support.
The following table summarizes the tasks associated with each menu item.
|
Settings Menu |
Task |
|
Logs |
Enable, disable, clear, view, and export logs. |
|
Network Monitor |
Produce a TCP dump for one of the Ivanti Server physical interfaces. |
|
Service Diagnostic |
Check the health of the following services: |
|
System Monitor |
Monitor Ivanti EPMM performance over a period of time. |
|
Queue Activation |
Performance troubleshooting with Ivanti Technical Support. |
|
In-Memory Queue Monitor |
Provides Ivanti Technical Support with information about tasks in the queue in your Ivanti EPMM memory. |