Adding Core as your MDM server in zConsole

You must add MobileIron Core as your MDM server in the Zimperium management console (zConsole) to enable MobileIron Threat Defense. After entering Core details such the URL and administrator user name and password, the zConsole synchronizes with Core. You can select the Core labels you want to use in zConsole, and the relevant users, devices, and apps from Core display in zConsole.

WARNING: Do not select any option that overwrites the password for your Core users.

Before you begin 

Procedure 

  1. Log in to your zConsole tenant with the credentials provided by MobileIron. The username and password defined for the MTD admin are required to establish communication with Core and synchronize the two servers.
  2. Navigate to Manage > Integrations > Add MDM.

    NOTE: Mobile device management (MDM) is an older acronym for MobileIron Unified Endpoint Management (UEM).
  3. Select MobileIron Core to add it to the zConsole as an MDM server.

  4. Create your configuration using the following required information:

    Item

    Description

    URL

    Enter the FQDN or externally accessible URL for your Core in secure hypertext protocol (HTTPS). For example: https://core.mydomain.com

    Username/Password

    Enter an administrator user name and password for Core. The admin user should be assigned several roles, including API, as described in Adding MTD roles to the Core admin user.

    MDM Name

    Enter a name for Core.

    Background sync

    Select to specify that this MDM provider (Core) should automatically synchronize users, devices, apps, and profiles periodically.

  5. Click Next.
  6. In the last window, select the Core labels you want to use as zConsole groups. The list of zConsole groups is arranged in order of priority. Move a group name up or down to change its priority.

    NOTE: MobileIron recommends you create any new labels in the Core Admin portal before synchronizing zConsole with Core, otherwise the labels will not show up when this step is performed.
  7. Click Finish.
  8. Synchronize zConsole with Core. Make sure the synchronization is successful.

    NOTE: Whenever an MDM configuration is removed from zConsole, be sure to manually remove the MTD Activation token label in Core. If this is not done, the activation token remains assigned to a label in Core and Mobile@Work still displays "Enabled" for MTD.