Adding the Authenticator app to MobileIron Cloud

Adding the Authenticator app to MobileIron Cloud makes the app available to distribute to managed devices.

• Adding the Authenticator app for iOS to MobileIron Cloud
• Adding Authenticator for Android AppConnect to MobileIron Cloud
• Adding Authenticator for Android enterprise to MobileIron Cloud

Adding the Authenticator app for iOS to MobileIron Cloud

Upload the MobileIron Authenticator app to MobileIron Cloud from the Apple AppStore and configure the app to make it available to iOS devices.

Procedure 

1. In MobileIron Cloud, go to Apps >App Catalog > +Add.
2. Select the icon for AppStore from the drop down list.
3. Enter MobileIron Authenticator in the search text box.
4. Select MobileIron Authenticator from the search results and click Next.
5. Make updates as necessary and click Next

You can change the category and add a description.

6. Choose a distribution option for the app and click Next.
7. Update the settings in App Configurations as follows:
a. In Install on device, enable Install on Device.

This is the recommended setup. Install on Device silently installs the app on the devices in the selected distribution option.

b. In iOS Managed App Configuration, click +Add.

For Key, enter ACC_URL.

For Value, enter https://access.YourAccessCluster.mobileiron.com.

YourAccessCluster is either access-na1 or access-eu1.

Example: https://access.access-na1.mobileiron.com

c. In Per App VPN, click + to add a per app VPN configuration.

Select Enable Per-App VPN for this app.

From the drop-down list, select the Per-App VPN configuration for Tunnel.

8. Click Done.

Related topics 

See the MobileIron Cloud Guide or Help for more information on adding apps to the MobileIron Cloud app catalog.

Adding Authenticator for Android AppConnect to MobileIron Cloud

Upload the MobileIron Authenticator app to MobileIron Cloud as an in-house app and configure the app to make it available to Android devices.

Before you begin 

• Ensure that Secure Apps Manager is also installed on MobileIron Cloud. For the supported Secure Apps Manager version for Authenticator, see the MobileIron Access Release Notes.
• Download the MobileIron Authenticator for Android AppConnect from the MobileIron software download site at
https://support.mobileiron.com/support/CDL.html.

Procedure 

1. In MobileIron Cloud, go to Apps >App Catalog > +Add > In-House

Add the app just as would any in-house app.

2. Choose a distribution option for the app and click Next.
3. Update the settings in App Configurations as follows:
a. In Install on device, enable Install on Device.

This is the recommended setup. Install on Device silently installs the app on the devices in the selected distribution option.

b. In Promotion, update the promotion settings as needed.
c. In App Configurations, for AppConnect Custom Configuration, click +.

Enter a name for the configuration.

In the AppConnect Custom Configuration section:

For Key, enter ACC_URL.

For Value, enter https://access.YourAccessCluster.mobileiron.com.

YourAccessCluster is either access-na1 or access-eu1.

Example: https://access.access-na1.mobileiron.com

4. Click Done.
5. If necessary, update the Tunnel VPN configuration for Android to tunnel authentication traffic from MobileIron Authenticator to MobileIron Access.

The Tunnel VPN configuration for Android is listed in MobileIron Cloud in Configurations.

Related topics 

• See the MobileIron Cloud Guide or MobileIron Cloud Help for more information on adding Android AppConnect apps to the MobileIron Cloud app catalog.
• See the MobileIron Tunnel for Android Guide for Administrators for information on configuring the Tunnel VPN configuration for Android.

Adding Authenticator for Android enterprise to MobileIron Cloud

Upload the MobileIron Authenticator app to MobileIron Cloud from the Google Play Store and configure the app to make it available to Android enterprise devices.

Procedure 

1. In MobileIron Cloud, go to Apps >App Catalog > +Add.
2. Select Google Play from the drop-down menu next to the search box.
3. In the search box, enter MobileIron Authenticator. <is this what we are calling the app in Google play?>
4. Click MobileIron Authenticator to select the app.
5. Click Next and then Next .
6. Choose a distribution option for the app and click Next.
7. Update the settings in App Configurations as follows:
a. In Install on device, enable Install on Device.

This is the recommended setup. Install on Device silently installs the app on the devices in the selected distribution option.

b. In Promotion, update the promotion settings as needed.
c. For Managed Configurations for Android, click +.

Enter a name for the configuration.

In the Managed Configurations section:

For ACC_URL, enter https://access.YourAccessCluster.mobileiron.com.

YourAccessCluster is either access-na1 or access-eu1.

Example: https://access.access-na1.mobileiron.com

8. Click Done.
9. If necessary, update the Tunnel VPN configuration for Android to tunnel authentication traffic from MobileIron Authenticator to MobileIron Access.

The Tunnel VPN configuration for Android is listed in MobileIron Cloud in Configurations.

Related topics 

• See the MobileIron Cloud Guide or MobileIron Cloud Help for more information on adding Android enterprise apps to the MobileIron Cloud app catalog.
• See the MobileIron Tunnel for Android Guide for Administrators for information on configuring the Tunnel VPN configuration for Android.