Configuring MobileIron Cloud in Access

You configure your Access tenant in MobileIron Cloud and verify the integration in Access in the UEM tab.

Before you begin 

Ensure the following:

• Your Access tenant is configured in MobileIron Cloud. See Configuring Access in MobileIron Cloud
• You have the credentials for the MobileIron Cloud administrator account you will use to verify the connection from Access to Cloud. MobileIron recommends creating a separate administrator account in MobileIron Cloud that is specifically used for UEM integration with Access. Ensure that the account,
  • is a single user, not an API user.
  • has Access administrator, Common Platform Service (CPS), and Device Read Only roles.

Procedure 

1. Click UEMon the left navigation pane in Access.
   
   

   Figure 1. UEM tab

   
   
   

2. In MobileIron UEMs tab, click Connect to Verify to complete the UEM registration process.
   The Verify UEM Tenant window appears.
   
   

   Figure 2. Verify UEM Tenant

   
   
   

3. Enter the following:
   • UEM Username: User name for the MobileIron Cloud administrator account you created for Access integration.
   • UEM Password: Password for the administrator account.

    

   The following status displays in MobileIron Access based on the connection:

   Table 1. uem status

   Status	Description
   Connected	Access and Cloud are connected.
   Not Verified	The Cloud Credentials are not verified by Access. Enter the credentials to complete the workflow.
   Deregistered	Access is deregistered.
   Unreachable	Server is unable to connect to MobileIron Cloud.
   Incorrect Password or Permissions	The UEM permissions or password is incorrect.

4. Click Verify.
5. Click Done.
6. Select the host added and click Sync UEMin the right-pane.
   This action fetches the Tunnel profiles from UEM and pushes to gateway.

Next steps 

Configure MobileIron Tunnel in MobileIron Cloud. See Configuring MobileIron Tunnel in MobileIron Cloud.