Configuring multi-factor authentication in Access

The following describes the multi-factor authentication configuration in Access.

Procedure: Overview of steps

  1. Configuring multi-factor authentication.
    See Configuring user ID for multi-factor authentication.
  2. Add a conditional rule in Access for enabling multi-factor authentication, which triggers authentication using the MobileIron UEM client.
    See Adding a conditional rule for multi-factor authentication.
  3. Configure your company branding. Users see the branding on the messages on the device from which they attempt to access cloud services.
    See Configuring branding for multi-factor authentication in Access.
  4. Publish the changes.
    See Publishing the changes.

Configuring user ID for multi-factor authentication

Enable multi-factor authentication in MobileIron Access in Profile > Client Registration Settings. You will also map the fields from which the MobileIron UEM client gets user identifying information.

Before you begin 

Upload a sample Tunnel certificate in Profile > User Certificates. For more information, see User Certificates.

Procedure 

  1. In MobileIron Access, go to Profile > Client Registration Settings.
  2. For User Certificate, select the user certificate from which to get the user identification information.
    The user certificate is the Tunnel sample certificate you uploaded to Access.

  3. For Field Name, select the field from which the MobileIron UEM client gets user identifying information.
  4. (Optional) For Additional transforms, enter a MiTra expression.
    Configure a MiTra expression if the value in the certificate does not map directly to the user identifying information.
    Example: select:X509:SubjectAltName:rfc822Name
  5. Click Save.
NOTE: One time pass code (OTP) is enabled by default.

Next steps 

Add a conditional rule for multi-factor authentication. See Adding a conditional rule for multi-factor authentication.

Related topics 

For information about MiTra expressions, see Language to generate values from certificate fields.

Adding a conditional rule for multi-factor authentication

In the default policy in MobileIron Access, add a Multi-Factor Authentication conditional rule. The rule triggers multi-factor authentication.

Procedure 

  1. In MobileIron Access, go to Profile > Conditional Access.
  2. Expand Default Policy.
  3. Click +Add Rule > Multi-Factor Authentication to add the conditional rule.

  4. Complete the requested fields.

    Item

    Description

    Name

    Enter a name for the multi-factor authentication rule.

    Description

    Enter a descriptive text for the rule.

    Map the Identity Provider (IDP) user ID to Authenticator user ID

    Select one of the following:

    • SAML Subject (Default)
    • SAML Attribute

    Additional transforms

    (Optional) Enter a MiTra expression.

    Configure a MiTra expression, if the value in the federation response does not map directly to the user identifying information.

    Example: The certificate contains the base-64 representation of the user ID, however you need the hex representation. Enter the following:

    decode:Base64

    Rule Action

    From the drop down menu, select Allow.
  5. Click Done to save the policy and rule.
    The rule appears at top of the list in the policy.
  6. Ensure that the Trusted App and Device rule is enabled and the rule is moved to the top of the list.
  7. Edit the General Bypass rule, and set the Action for the rule to Block.
NOTE: You can create additional conditional rules to further define how multi-factor authentication is triggered. For example, you can create an User Info Rule to trigger multi-factor authentication for only a certain set of users or groups

Next steps 

Configure branding. See Configuring branding for multi-factor authentication in Access.

Related topics 

For information about MiTra expressions, see Language to generate values from certificate fields.

Configuring branding for multi-factor authentication in Access

Customize the user experience for your enterprise users by uploading your company logo to Access. The user notification screens are customized to display your company logo.

Ensure that your company logo is no more than 260 pixels wide by 30 pixels high. Supported file types are: PNG, JPG, JPEG, and SVG.

Procedure 

1. In Access, go to Profile > Branding.
2. In the Company Logo section, drag and drop your company logo or click Choose to navigate to the location of the file and add.

Next steps 

Publish the updates. See Publishing the changes.

Publishing the changes

Publish the changes to make the updates available.

Procedure 

1. In the Access administrative portal, go to Profile > Overview.
2. Click Publish.

Publish is only available if a federated pair has been created.

3. Click OK.

Next steps 

Configure SasS sign-on in MobileIron UEM.

Related topics 

Publishing a profile