Adding a remediation page
A remediation page is presented to device users if a conditional rule blocks access to a cloud service. You can customize the default remediation page that is provided or you can create a new remediation page. You can create separate remediation pages for each conditional rule to customize the remediation actions that device users see.
After you create a remediation page, navigate to Profile > Conditional Access to associate the remediation page with the conditional rule.
Before you begin
- If your deployment is Access + Standalone Sentry, verify that you have installed Sentry 9.1.2 through the most recently released version as supported by Ivanti.
- Verify that you have a working federated pair before enabling this feature.
Procedure
1. | Navigate to Profile >Branding. |
2. | Click Add Remediation Page in the Remediation Page Branding panel. The new Remediation page is added below the default remediation page. |
3. | Customize and preview the remediation page. |
4. | (Optional) The administrator can choose to associate an appropriate Remediation page with the rule. |
5. | Click Publish to apply the conditional rule with the profile. |
NOTE: | In a Access + Standalone Sentry deployment, there is a delay of fifteen minutes for Sentry to be updated. |
You can customize what the user sees in one of the following ways. If the branding is not customized, the default message is displayed to the device user.