Go for iOS and AppConnect apps

The Go for iOS supports AppConnect apps, including the following:

  • Periodically does an app check-in with the Ivanti Neurons for MDM to get management and security-related information and passes the information to the AppConnect app.
  • Enforces the AppConnect passcode and Touch ID / Face ID for accessing AppConnect apps.

App check-in and Go

On each app check-in, Go gets AppConnect policy updates for all the AppConnect apps that have already run on the device. These updates include changes to:

  • the AppConnect Device configuration for the device
  • AppConnect app configurations for each of the AppConnect apps that have run on the device.
  • the current authorization status for each of the AppConnect apps that have run on the device.

Go does an app check-in in the following situations:

  • The device user launches an AppConnect app for the first time.
    • In this situation, Go finds out about the app for the first time, and adds it to the set of AppConnect apps for which it gets updates.
  • The app check-in interval expires while an AppConnect app is running.
  • The app check-in interval expired while no AppConnect apps were running and then the device user launches an AppConnect app.

On iOS devices, when Go does an app check-in, it comes to the foreground and the AppConnect app goes to the background momentarily. Once Go has completed the app check-in, the AppConnect app returns to the foreground.

The Force Device Check-in feature on Ivanti Neurons for MDM does not sync the policies and settings related to AppConnect for iOS. The app check-in interval in the AppConnect Device configuration on Ivanti Neurons for MDM controls these updates. However, in Go for iOS on the device, the Check for Updates option does sync the policies and settings related to AppConnect.

The AppConnect passcode auto-lock time and Go

The Go launches to prompt the device user for the AppConnect passcode or Touch ID / Face ID in the following situations:

  • The device user launched or switched to an AppConnect app after the auto-lock time expired. You configure the auto-lock time in the AppConnect global policy.

  • The AppConnect passcode auto-lock time expires while the device is running an AppConnect app.

    If the device user is interacting with the app, the auto-lock time does not expire. This case occurs only when the device user has not touched the device for the duration of the timeout interval.

  • After the device is powered on and the device user first launches an AppConnect app.
  • The device user used Go to log out of AppConnect apps, and then launches an AppConnect app.
  • You have changed the complexity rules of the AppConnect passcode, and an app check-in occurs.

In each of these situations, the Go launches, and presents the device user with a screen for entering his AppConnect passcode or Touch ID / Face ID. After the device user enters the passcode or Touch ID / Face ID, the device user automatically returns to the AppConnect app.

Related topics 

Touch ID or Face ID for accessing secure apps