Support and compatibility

The information in this section includes the following:

• Support policy
• MobileIron end of sale and support policy
• Secure Apps Manager support and compatibility
• Secure Apps Manager for AppStation support and compatibility
• Wrapping tool support and compatibility
• Android device processor support

NOTE:

This information is current at the time of this release. For MobileIron product versions released after this release, see that product version’s release notes for the most current support and compatibility information.

Support policy

MobileIron end of sale and support policy

For the MobileIron End of Sale and Support Policy, see MobileIron End of Sale and Support Policy.

Secure Apps Manager support and compatibility

The following table provides the product versions that Secure Apps Manager supports for the release.

Table 2. Secure Apps Manager support and compatibility

Product	Supported versions	Compatible versions
Wrapper version (apps wrapped with this wrapper version)	8.8.0.1, 8.9.0.0, 9.0.0.0	8.4.0.0, 8.5.0.0, 8.6.0.0, 8.7.0.0
Can upgrade to the new Secure Apps Manager from:	8.8.0.1, 8.9.0.0	8.4.0.0, 8.5.1.0, 8.6.0.0, 8.7.0.0
Can upgrade a wrapped app to the new wrapper if it was wrapped with:	8.8.0.1, 8.9.0.0	8.4.0.0, 8.5.0.0, 8.6.0.0, 8.7.0.0
Mobile@Work for Android	10.5.1.0,10.7.0.0, 10.8.0.0	10.0.0.0, 10.1.0.0, 10.1.1.0, 10.2.0.0, 10.2.0.1, 10.2.1.0, 10.2.1.1,10.3.0.1, 10.3.0.2, 10.3.0.3,10.4.0.0, 10.4.0.1, 10.4.1.0,10.4.1.2
MobileIron Core and Connected Cloud	10.5.1.0, 10.6.0.0, 10.8.0.0	9.7.0.1, 9.7.0.2, 10.0.0.1, 10.0.0.2, 10.0.0.3, 10.0.1.0, 10.1.0.0, 10.1.0.1, 10.2.0.0, 10.3.0.0,10.4.0.3,10.5.0.0
Standalone Sentry	9.8.1, 9.8.5	9.4.0, 9.4.1, 9.5.0, 9.6.0, 9.7.0, 9.7.2, 9.8.0
Android OS	5.0, 5.1, 6.0, 7.0, 7.1, 7.1.1, 7.1.2, 8.0, 8.1, 9.0, 10.0, 11.0	Not applicable
MobileIron Cloud and MobileIron Go	Not applicable. NOTE: Each release of MobileIron Go includes a specific version of the Secure Apps Manager. See the MobileIron Cloud Release Notes.	Not applicable

Note The Following:  

• Secure Apps Manager supports apps wrapped with prior wrapper versions as given in the table. Therefore, you do not need to re-wrap apps wrapped with those prior versions.
• Apps wrapped with wrapper version 9.0.0.0 require Secure Apps Manager 9.0.0.0 Therefore, upgrade to Secure Apps Manager 9.0.0.0 if you deploy an app with the 9.0.0.0 wrapper.
• Apps that are to run with the Secure Apps Manager, not the Secure Apps Manager for AppStation, must not be wrapped with the AppStation option.
• Android version support for each app can vary.
• Support for specific features of AppConnect for Android depends on the version of various MobileIron components and the Android OS version. See the MobileIron Core AppConnect and AppTunnel Guide for MobileIron Core and Connected Cloud deployments, and the MobileIron Cloud Administrator Guide for MobileIron Cloud deployments.

Note The Following:  

• Apps wrapped with the AppStation option with wrapper version 9.0.0.0 can run only with Secure Apps Manager 9.0.0.0 for AppStation.
• Android version support for each app can vary.
• Support for specific features of AppConnect for Android depends on the version of various MobileIron components and the Android OS version. See the MobileIron Core AppConnect and AppTunnel Guide for MobileIron Core and Connected Cloud deployments, and the MobileIron Cloud Administrator Guide for MobileIron Cloud deployments.

Android device processor support

Secure Apps Manager, Secure Apps manager for AppStation, and AppConnect apps work only on Android devices with ARM processors (32-bit or 64-bit).