Support and compatibility
This section includes the components that are supported, or are compatible, with this release of the product.
The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.
Support policy
Table 1. DEFINITIONS FOR SUPPORTED AND COMPATIBLE
|
Supported product versions |
The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported. |
|
Compatible product versions |
The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases. |
Cloud releases and announcements
For details on Cloud, see:
•Release announcements and upgrade schedules
Cloud supported and compatible table
Table 2. SUPPORTED COMPONENTS
|
Product |
Supported |
Compatible |
|
Cloud Connector |
74* |
59 through the most recently released version as supported by Ivanti. |
|
LDAP |
Microsoft Active Directory Windows Server 2016 |
Not Applicable |
|
Standalone Sentry |
9.12.0 The new Email+ Notification Service requires Standalone Sentry. Refer to Email+ VIP Notifications for iOS 13 and above for information on the Standalone Sentry version required for this feature. An upgrade from Standalone Sentry 9.8.0 to the Sentry version of Email+ Notification Service is not supported. |
9.4.0–9.8.1, 9.8.5, 9.9.0 (for Email+ Notification Service) |
|
Access |
48 |
Not applicable because only the latest version is available to all customers. |
|
Android |
Supported |
Compatible |
|
Android |
9, 11 |
6 - 7.1 |
|
Go |
78 |
68 - 77 |
|
AppStation |
70 |
62 |
|
Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace) |
4.6.0 |
4.1.0–4.5.0 |
|
Email+ for (Android AppConnect and Android Enterprise) |
3.9.0 (Android Enterprise) |
3.0.0-3.8.0 |
|
Docs@Work (Android AppConnect and Android Enterprise) |
•2.13.0 (Android AppConnect) •2.15.0 (Android Enterprise) |
2.0.0 - 2.12.0 |
|
Web@Work (Android AppConnect) |
2.5.1 |
2.1.0 - 2.5.0 |
|
iOS |
Supported |
Compatible |
|
iOS and iPad OS |
iOS 12–iOS 14.x |
iOS 11 |
|
Go |
76 |
5.4.0 - 75 |
|
AppStation |
1.3.0 |
All previous released versions |
|
Tunnel |
4.1.1 |
3.0.0 - 4.0.0 |
|
Email+ |
3.17.1 |
2.6.0 - 3.17.0 |
|
Docs@Work |
2.17.0 |
2.2.0 - 2.16.1 |
|
Web@Work |
2.13.0 |
2.2.0–2.12.1 |
|
macOS |
Supported |
Compatible |
|
macOS |
11.2.3 |
10.12–10.15 |
|
Tunnel |
4.1.1 |
4.0.1 |
|
Mobile@Work |
1.77.0, 1.78.0 |
1.75.0, 1.76.0 |
|
Windows |
Supported |
Compatible |
|
Windows |
Only apps deployed from the Microsoft Store through AAD will deploy. |
•Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004) •Windows HoloLens (versions 1701, 1803) |
|
Apps@Work |
9.6.0.256 |
Not Applicable (All listed versions are tested and supported) |
|
Tunnel |
1.2.3 |
1.0.0 - 1.2.2 |
Browser support
Table 3. SUPPORTED BROWSERS
|
Browser (minimum version required) |
Supported |
Compatible |
|
Chrome |
89 |
85 |
|
Firefox |
86 |
80 |
|
Safari |
13.1 |
13.1 |
Note: Browsers on mobile devices (such as phones and tablets) do not support Cloud administration user interface (UI). Ivanti does its best to remain compatible.
Language support
Cloud Administrator Guide is available in the following languages and locales:
- Chinese (Simplified)
- Chinese (Traditional)
- English (United Kingdom)
- English (United States)
- Finnish
- French (France)
- German (Germany)
- Italian (Italy)
- Japanese
- Korean
- Portuguese (Brazil)
- Spanish (Latin America)
- Spanish (Spain)
Cloud will serve locales other than those whose language is English with the most recently translated version of the Cloud Administrator Guide.