Lock

Locking a device forces the user to enter a password to access the device and prevents the user from reversing this restriction. The user is informed of this action via email. If the user has set a password for the device, then that password must be entered. Locking an Android device also causes the device user to be locked out of AppConnect apps. For details, see the MobileIron Core AppConnect and AppTunnel Guide for MobileIron Core.

Procedure 

1. Go to Device & Users > Devices.
2. Select the check box for the device.
3. Select Lock from the Actions menu.

NOTE:

If the Mobile@Work app on the selected device is currently connected, then this action will be applied immediately. If the Mobile@Work app is not currently connected, then MobileIron Core attempts to complete the operation by means of the operator’s SMTP service. If SMTP is used, it may take more time to execute the operation, and the time required may vary by operator.