Managing app inventory

You can use the Apps > Installed Apps page to help manage the apps that are appearing in your enterprise.

  • The Summary View shows one entry per unique app identifier, and displays fewer columns for simplicity.
  • The Detail View shows one entry for every version of every app that is installed on users' devices. You can also view detailed information about each app by clicking on the app's link.

The detail view also shows the app rating and app score for each app if you have set up an app rating service in Settings > System Settings > Additional Products > App Reputation.

This section includes the following sub-sections:

NOTE: These views do not display apps on MAM-only iOS devices.

Determining when an app was first reported

The date an app was first reported by a managed device can be an important piece of information when investigating possible issues with the app. MobileIron Core tracks this information for each app displayed in the Installed Apps page in Summary View, in the First Found column. Click the column header to sort the rows by this field.

Displaying permissions for Android apps

Android’s unique approach to app permissions can pose a challenge to administrators, as each app may have dozens of permissions associated with it. To provide easier access to this information, Core displays the permissions granted to each Android app on the Installed Apps page in Detail View, in the Permissions column.

Click the number in the Permissions column to display the permissions.

What happens when an app is removed?

Once an app is removed from all managed devices, the entry for that app no longer appears in the Installed Apps page. If you want to be able to track which apps you have determined to be “bad”, consider adding the information in the Comment field for an app control rule.