Locate

Android devices use both cell towers and GPS to locate the device. On Android 6.0 devices, Location Permissions must be granted to the app at runtime.

Most registered phones can be located on a map using cell tower IDs. When locating a device via cell tower IDs, Mobile@Work records tower data until the next time data is synchronized between Mobile@Work and MobileIron Core. See “Sync policies” in Getting Started with MobileIron Core for information on changing the Sync Interval setting. Using the Force Device Check-in in the Admin Portal or in Mobile@Work will result in immediate synchronization.

Required role

The Privacy Control: Locate device role is required to use this feature.

Procedure

1. Go to Device & Users > Devices.
2. Select the check box for the device.
3. Click Actions > Actions > Locate.

4. Click the phone icon on the map to display the date and time stamp of the last known location of the phone.