Requiring user portal password change

You can require local users to change their user portal password the next time the device checks in with MobileIron Core. This feature is not available for LDAP users.

To require a local user to change their user portal password:

  1. In Admin Portal, go to Devices & Users.
  2. Click Users.
  3. Select one or more local users you want to change their user portal passwords the next time they check in with Core.
  4. Click Actions.

  5. Select Require Password Change.

    Core prompts you to confirm the requirement.

  6. Click Yes to require the selected users to create a new password at the next check in.