Setting kiosk policy for Android Managed devices

As a Space or Global admin you can set up a policy to customize the look of the Android Kiosk as well as the apps which it contains. In addition, you can select to switch to the Kiosk mode automatically. This feature is supported on devices in Device Owner mode with Android Enterprise.

  1. Go to Policies & Configs > Policies
  2. Select Add New > Android > Android Kiosk Mode to display the New Android Kiosk App Setting Policy dialog box.
    If a Kiosk App policy exists, the Edit Android Kiosk App Setting Policy page opens.
  3. Enter a Name for the new policy.
  4. Ensure the Status field is set to Active.
  5. In the Kiosk Branding section, customize the kiosk with a banner, background color or background image.

  6. In the Kiosk Settings section, select the appropriate check boxes for your implementation:

    Field

    Definition

    Enabled by default?

    Enable Lock Task Mode

    Enables the Lock Task Mode on the Android Enterprise devices connected to Android Kiosk to increase the level of security on the user devices in kiosk mode by limiting access to white listed kiosk and system apps. When a device user swipes away from an app, they will only have access to the white listed and system apps. This feature is only applicable to Android 9 devices in Device Owner (DO) mode.

    Yes

    System Info

    (Android 9+ only)

    When selected, displays the date / time, connectivity, battery, and vibration mode in the status bar.

    No

    Keyguard

    (Android 9+ only)

    		 Enables the keyguard in lock task mode.

    Yes

    Global Actions

    (Android 9+ only)

    		 Enables the menu that is displayed when the user long-presses the power button. If this option is disabled, the user may not be able to power off the device.

    Yes

    Home button

    (Android 9+ only)

    When enabled, displays the following sub-options:

    • Overview - Enables the Overview button and the Overview screen during lock task mode.
    • Notifications - Enables notifications during lock task mode. This includes notification icons on the status bar, heads-up. notifications, and the expandable notification shade. Note: These options are only applicable for Android 9 devices.

    No

    Disable Quick Settings

    Select so that the device will not display the system notification drop-down menu at the top of the screen.
    If the following settings are enabled, the settings will be display as kiosk Settings menu items. The user can customize each of the settings for use in the kiosk.

    No

    Allow User to Access Wi-Fi Settings

    Select to permit the device user to access Wi-Fi settings.

    No

    Allow User to Access Bluetooth Settings

    Select to permit the device user to access Bluetooth settings.

    No

    Allow User to Access Location Settings

    Select to permit the device user to access Location settings.

    No

    Enter Kiosk Mode Immediately on Registration

    The device will enter Kiosk mode automatically on registration.

    No

    Kiosk Exit Pin

    Enter a 4 - 6 digit PIN into the field. If the Kiosk Exit PIN field is left blank, it disables the ability to exit Kiosk mode. The user will not be able to exit Kiosk mode without a Kiosk exit PIN.

    No
  7. In the Choose Apps section, optionally choose to

    • allow any third -party phone or camera app by manually adding the package name (ID).

      The built-in apps must be enabled in Device Owner mode. This may not be the case with all manufacturers.

    • Set the apps allowed in Kiosk Mode Allowed Apps
    • Add apps from the App Catalog Apps
    • Add apps manually by entering a Package ID in the Manually Add Apps with Package ID field and click +Add.
      After an app has been installed and is listed in the Kiosk Mode Allowed Apps section of the Edit Android Kiosk App Setting Policy page, it can be dragged up or down to change the order of appearance in the kiosk.
  8. Optionally, hide an app. Select an app in the Kiosk Mode Allowed Apps section and click the eye icon to hide the app.

Note The Following:  

  • When an app is hidden it can be used by other apps, but not available to launch in the kiosk. For example, a browser can be added to the kiosk but hidden so that it can be used to open URLs from an email app.
  • The Kiosk itself does not install any app. You need to install any app that you include in the kiosk using Apps@Work or other method.