Zebra Support

Core enables administrators to apply firmware updates to Zebra Devices using Zebra's Cloud OTA (Over the Air) service. Zebra devices are managed without OTA. From Core version 10.6 or supported newer versions, Zebra OTA firmware update is supported. This allows you to activate the Zebra OTA service for your Core, thus enabling you to receive firmware updates for OTA-capable Zebra Devices through firmware policies.

Process for Zebra support:

  1. Adding a Google account to an Android Enterprise managed device
  2. Enrolling in the Zebra OTA (Over The Air) service
  3. Setting the firmware policy for Zebra devices
  4. Checking the Zebra device firmware download status