VPN settings overview

VPN is a technology that creates a secure network connection over a public network. A mobile device uses a VPN client to securely access protected corporate networks.

To use VPN:

  • On the device, the user installs a VPN client app.

You determine how the user obtains the VPN client app. You can, for example, add the app as a Google Play Store app to the App Catalog. See “Managing Mobile Apps for Android” in the Apps@Work Guide.

NOTE: If the device has a VPN already set on the device before installing the VPN client app, Mobile@Work displays an error message. The message instructs the device user to install the VPN client app before setting the VPN connection setting.
  • Define a VPN setting in Core.
  • Apply labels to the VPN setting so that the VPN setting is sent to the appropriate devices.
  • Depending on the type of VPN, additional set up steps may be required to complete the VPN configuration.

Mobile@Work uses the VPN client and the VPN setting to enable access to corporate networks.