Setting automatic sign-out for multi-user devices

You can configure Core so that a user on a multi-user device is automatically signed out of Core. The user is signed-out after an iOS device is locked and a configured time period has elapsed since AppConnect app activity. This feature requires that you are using AppConnect for iOS apps on the device and Mobile@Work 11.0 for iOS or supported newer versions.

If you configure automatic sign-out to occur after a configured time period, the following scenario occurs:

A user locks a device which is configured for multi-user access or the user switches to a non-AppConnect app.
The configured period elapses.
A user unlocks the device and opens an AppConnect app, or the user switches back to an AppConnect app from a non-AppConnect app.
Control switches to Mobile@Work for iOS, which sends a sign-out command to Core.

The user is signed out of Core.

Procedure

Go to Policies & Configurations > Policies.
Select the AppConnect Global policy that is applied to the multi-user devices.
In the Device Details page, click Edit. The Modify AppConnect Global Policy dialog box opens.
In the AppConnect field, select Enable.
In the iOS portion of the AppConnect Security Controls on Device section, select Enable multi-user auto sign-out after X minutes of inactivity.
Enter a value between 5 and 120 for the number of minutes of inactivity before the automatic sign-out occurs.
Click Save.