Visual privacy

Core allows you to display privacy information to device users.

Visual privacy describes to users what device information is collected and why, and what actions administrators can take on the device, based on Core settings. Additionally, Core notifies users when changes are made to the privacy policy or MDM profile settings.

Users view the visual privacy information during registration, when they must accept the privacy policy.

If both custom terms of service and the privacy policy are enabled, users will have to accept the privacy policy first.

Enabling visual privacy for devices

When enabled, end-users will be able to learn more about the privacy of their data. Mobile@Work will show what content stays private on the device, what information is collected and why, and what actions the IT administrator can take on the debice, according to the settings on the server. This can help reduce end-user questions and concerns.


  1. Go to Settings > System Settings > Users & Devices > Registration.
  2. Select Enable privacy settings in Mobile@Work.
  3. Click Save.

Viewing visual privacy settings in Mobile@Work


  1. In Mobile@Work, tap the Settings icon to open the Mobile@Work Settings menu.

  2. Tap Privacy to open the main Privacy menu.

  3. Tap each option in the Privacy menu to view more details about privacy related to personal content, device details accessible by your company, and actions your company can take if your device is lost or stolen.

  4. Alternatively, tap the MobileIron Privacy Statement link to view the privacy policy in its entirety.

Privacy policy for users

Upon registration with Core, a visual privacy policy is displayed in Mobile@Work. Users must tap Continue to accept the privacy policy and continue the registration process.

Privacy policy for users

After registration, device users can view the new Privacy sub-menu from the Settings menu in Mobile@Work.

Privacy sub-menu for users

The Privacy sub-menu includes visual and text descriptions of the privacy of personal content, the device details accessible by Core, and the actions that can be taken by Core in the event that a user’s device is lost or stolen.

Privacy details for users