Setting up Apps@Work for iOS and macOS

iOS device users cannot use Apps@Work by default. You must first set up Apps@Work for iOS by completing the following tasks:

  1. Set authentication options.
    See Setting authentication options for Apps@Work for iOS devices.
  2. Optionally, customize the icon for Apps@Work.
    See Apps@Work branding
  3. Optionally, enable users to rate Apps@Work apps.
    See Enabling device users to rate and review apps in Apps@Work
  4. Send the Apps@Work web clip to iOS devices.
  5. See Sending the Apps@Work web clip to iOS and macOS devices.
    If you do not complete this step, then iOS devices will not have access to Apps@Work.

Note the following:

  • Because the Apps@Work web clip is deployed like any other configuration, there might be a considerable lag between device registration and the appearance of the web clip.
  • As a web clip, Apps@Work is impacted by web content filters, available in supervised devices. Make sure your web content filters do not block access to Core. If Core access is blocked, Apps@Work cannot work. For more information, see “Web content filter settings” in the Core Device Management Guide.

Setting authentication options for Apps@Work for iOS devices

By default, certificate-based authentication is enabled. Releases prior to Core 11.4.0.0 also have HTTP basic authentication available, but enabling it is not recommended. This setting applies to both the Apps@Work iOS web clip and the Apps@Work container app for iOS.

Change the Apps@Work Port setting in the System Manager if all of the following are true:

  • You are using certificate-based authentication for Apps@Work for iOS.
  • You have enabled mutual authentication for devices at Settings > System Settings > Security > Certificate Authentication.
  • You are using the iOS Apps@Work web clip.

To change the Apps@Work Port setting, see "Port Settings" in the Core System Manager Guide.

Related topics 

  • “Enabling mutual authentication for Apple and Android devices” in Core Device Management Guide for iOS and macOS Devices
  • "Port Settings" in the Core System Manager Guide.
  • Apps@Work in Mobile@Work for Android

Enabling device users to rate and review apps in Apps@Work

You can optionally allow users to rate and review the apps you push to Apps@Work.

Procedure 

  1. In the Admin Portal, go to Apps > Apps@Work Settings.
  2. Under App Storefront Reviews and Ratings, select Enable Ratings and Reviews for iOS, macOS and Android.
  3. Click Save.

Related topics 

Malware prevention: app reputation

Sending the Apps@Work web clip to iOS and macOS devices

Core sends the Apps@Work web clip to iOS and macOS devices only after you assign the iOS and macOS labels to the web clip, respectively.

On macOS devices, the Apps@Work web clip is only supported on the Safari web browser.

Procedure 

  1. In the Admin Portal, go to Policies & Configs > Configurations.
  2. Select the WEBCLIP configuration type called System - iOS Enterprise AppStore.
  3. Go to Actions > Apply to Label.
  4. Select the iOS or the macOS label, or both.
  5. Click Apply.
    Core automatically applies the iOS and macOS labels to the System - iOS Enterprise AppStore SCEP setting, enabling Apps@Work to authenticate with Core.