Configuring an eSIM refresh cellular plan policy

An embedded SIM ("eSIM") can digitally store the information that is normally stored on a physical SIM card. Because the encrypted eSIM is not linked to a specific cellular carrier, it is easy to switch from one carrier to another.

In order to activate eSIM cellular plan profiles, configure devices to query and respond to a carrier URL that is provided by your carrier.

Examples of carrier URLs:

  • Verizon: https://2.vzw.otgeuicc.com

  • AT&T: https://cust-001-v4-prod-atl2.gdsb.net

  • T-Mobile: https://t-mobile.gdsb.net

Applicable to:

  • iOS 12+ through the latest version as supported by Ivanti EPMM.

  • Android 15+ through the latest version as supported by Ivanti EPMM.

  • iPadOS 13+ through the latest version as supported by Ivanti EPMM.

Related Topics:

  • You can view the eSIM ID details in the Device Details page. For more information, see Advanced searching .

  • For Android devices, it is necessary to retrieve the EID of the eSIM before applying the eSIM Provisioning policy. For more information, see Retrieving EID for eSIM.

Activity related to eSIM is tracked in the logs. You can view the eSIM ID in the Device Details page; see Advanced searching .

To delete a cellular plan for iOS, iPadOS, and Android devices, you can wipe the device. However, if you want to keep the data plan on the device, deselect the Preserve data plan field in the Wipe dialog box by navigating to Devices > Actions > Wipe.

For Android devices, Wipe action in the Ivanti EPMM will not clear the existing eSIM profile on the devices.

Procedure 

  1. Go to Policies & Configs > Policies.

  2. Click Add New > eSIM Refresh Cellular Plan.

    The eSIM Cellular Plan Policy pane appears.

  3. Configure the eSIM Refresh Cellular Plan policy settings as per the following table:

    Table 34.  eSIM Refresh Cellular Plan policy settings

    Setting

    What To Do

    Name

    Enter a name for the eSIM Refresh Cellular Plan policy.

    Status

    Select Active to enable the policy, or Inactive to disable it.

    Priority

    Set the priority of cellular policies if there is more than one cellular policy.

    If you want to place greater priority on this cellular policy than another, select Higher than, and then select the cellular policy over which this policy will take priority.

    If you want to place lesser priority on this cellular policy than another, select Lower than, and then select the cellular policy that will be used before the one you are defining.

    Description

    Enter a description of the eSIM Refresh Cellular Plan policy.

    eSIM Cellular Plan URL

    Enter the eSIM cellular plan URL that will be used.

    Example URL:

    • https://www.apple.com/ipad/cellular/

    • https://smdp.truephone.com

    Auto Enable eSIM

    Select the Auto Enable eSIM checkbox to enable the eSIM after provisioning. This option is not selected by default (applicable for Android 15+).

    The Auto Enable eSIM is not applicable for managed devices in DO and EPO modes and it is not applicable for PO mode devices.
  4. Click Save.

  5. Go to Actions > Apply To Label.

  6. Select the label or labels to apply from the Apply To Label dialog box.

  7. Click Apply.

For Android devices, eSIM policy does not enable the downloaded eSIM profile by default. Once the eSIM provisioning is successful, the device user must go to Settings > Network & Internet > Mobile Network (or SIM Manager) on the device and enable the eSIM profile.

Administrators can view the provisioning status of the eSIM Refresh Cellular Plan policy for Android devices in Devices & Users > Devices > Device Details > Policies tab > eSIM Policy.