Troubleshooting configurations

If you are having trouble with your configuration, consider checking the following:

• Look in the Audit logs ( see About Ivanti EPMM logs). Look for the managed app configuration installation request. Once there, note what the error statement is.

• Depending upon the error, in order to proceed, you will need to consider:

• Is the app configuration correct? If not, can it be corrected?

• Is the "managed app" actually not managed?

• Is the managed app the wrong version?

• Is a substitution variable not being updated in the managed app configuration? What type of substitution variable was it? See Supported variables.