Automatically matching Apple devices with serial numbers

You can automatically match Apple devices with serial numbers by completing the following tasks:

Acquiring serial numbers

This step is only necessary if you want to automatically associate devices with their serial numbers in Ivanti EPMM.

To automatically associate users to Configurator-registered devices, you must bulk-register the devices on Ivanti EPMM and specify the device serial numbers in the registration spreadsheet.

Check the following sources for serial numbers:

  • The back of the device
  • In iOS (Settings > General > About)

  • In the retail and bulk device packaging (in both readable and barcode form)

For large roll-outs of devices, we recommend using a barcode scanner and the iPhone Configuration Utility to quickly import serial numbers for tethered devices. This is particularly useful as the serial number can by copied from IPCU and pasted into the spreadsheet. This practice is also useful if you intend to recycle and re-register devices.

Bulk-registering devices

This step is only necessary if you want to automatically associate devices with their serial numbers in Ivanti EPMM.

Before you begin 

Before you bulk-register devices with Ivanti EPMM, make sure you have collected the serial number for each device, as described in Acquiring serial numbers.

Ivanti EPMM does not support creating both a bulk enrollment record and a single device record for the same user. Only a bulk enrollment or a single add device enrollment should be used for a user, not both.

Procedure 

  1. In the Admin Portal, select Devices & Users > Devices > Add > Multiple Devices.
  2. Click Sample CSV File.
  3. Save the sample file to your local drive.

  4. Add an entry for each device, including the serial number.

    For more information on completing the bulk registration CSV file, see the “Bulk device registration” section in the “Registering Devices” chapter of Getting Started with Ivanti EPMM.

  5. In the Adding Multiple Devices dialog, click Browse to select the edited CSV file.
  6. Click Import File.

Next steps 

Proceed to Exporting an MDM profile from Ivanti EPMM 7.0.0.0 - 9.0.0.0 or Using Apple Configurator to register an Apple device with Ivanti EPMM.