Support and compatibility

Ivanti Docs@Work 2.28.0 Support and compatibility

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 1. Supported and compatible components

Component	Supported or Compatible Versions	Required
Ivanti EPMM Or Ivanti Neurons for MDM	11.12.0.0 - 12.2.0.0	Yes
Ivanti EPMM Or Ivanti Neurons for MDM	R106	Yes
Ivanti Standalone Sentry	9.19.0 - 10.0.0	Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM)	12.11.12 - 12.12.20.0	Required for Docs@Work to be in AppConnect mode.
	R104	Required for Docs@Work to be in AppConnect mode.
Ivanti Web@Work	2.19.0 - 2.21.0	Optional Required only if you configure Web@Work as the default browser.
Ivanti Email+	4.8.0 - 4.11.0	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.4.0 - 2.5.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 2. Supported Device Platforms

Device OS	Supported Version	Compatible Version
iOS	iOS 15 to iOS 18
iPadOS	iPadOS 15 to iPadOS 18

Supported content repositories

Table 3. Supported Content Repositories For Ivanti Docs@Work

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Microsoft SharePoint 2010 Microsoft SharePoint 2013	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	•WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0 - Windows Server 2022 •SMB 3.0 - Windows Server 2022 •SMB 2.0 - Ubuntu 22.04 •SMB 3.0 - Ubuntu 22.04 • DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 4. Supported Filetypes For Viewing

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 5. Supported File Types For Editing

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.27.0 Support and compatibility

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 6. Supported and compatible components

Component	Supported or Compatible Versions	Required
Ivanti EPMM Or Ivanti Neurons for MDM	11.12.0.0 - 12.12.0.0	Yes
Ivanti EPMM Or Ivanti Neurons for MDM	R100	Yes
Ivanti Standalone Sentry	9.19.0 - 9.20.0	Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM)	12.11.12 - 12.12.10.0	Required for Docs@Work to be in AppConnect mode.
	R100	Required for Docs@Work to be in AppConnect mode.
Ivanti Web@Work	2.19.0 - 2.21.0	Optional Required only if you configure Web@Work as the default browser.
Ivanti Email+	4.8.0 - 4.10.3	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.4.0 - 2.5.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 7. Supported Device Platforms

Device OS	Supported Version	Compatible Version
iOS	iOS 14 to iOS 17.4.1
iPadOS	iPadOS 14 to iPadOS 17.4.1

Supported content repositories

Table 8. Supported Content Repositories For Ivanti Docs@Work

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Microsoft SharePoint 2010 Microsoft SharePoint 2013	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	•WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0 - Windows Server 2022 •SMB 3.0 - Windows Server 2022 •SMB 2.0 - Ubuntu 22.04 •SMB 3.0 - Ubuntu 22.04 • DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 9. Supported Filetypes For Viewing

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 10. Supported File Types For Editing

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.26.0 Support and compatibility

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 11. Supported and compatible components

Component	Supported or Compatible Versions	Required
Ivanti EPMM Or Ivanti Neurons for MDM	11.12.0.0 - 12.0.0.0	Yes
Ivanti EPMM Or Ivanti Neurons for MDM	R96	Yes
Ivanti Standalone Sentry	9.19.0 - 9.20.0	Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM)	12.11.12 - 12.12.0	Required for Docs@Work to be in AppConnect mode.
	R96	Required for Docs@Work to be in AppConnect mode.
Ivanti Web@Work	2.19.0 - 2.20.0	Optional Required only if you configure Web@Work as the default browser.
Ivanti Email+	4.8.0 - 4.10.0	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.4.0 - 2.5.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 12. Supported Device Platforms

Device OS	Supported Version	Compatible Version
iOS	iOS 14 to iOS 17
iPadOS	iPadOS 14 to iPadOS 17

Supported content repositories

Table 13. Supported Content Repositories For Ivanti Docs@Work

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Microsoft SharePoint 2010 Microsoft SharePoint 2013	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	•WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0 - Windows Server 2022 •SMB 3.0 - Windows Server 2022 •SMB 2.0 - Ubuntu 22.04 •SMB 3.0 - Ubuntu 22.04 • DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 14. Supported Filetypes For Viewing

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 15. Supported File Types For Editing

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.25.0 Support and compatibility

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 16. Supported and compatible components

Component	Supported or Compatible Versions	Required
Ivanti EPMM Or Ivanti Neurons for MDM	11.6.0.0 - 11.12.0.0	Yes
Ivanti EPMM Or Ivanti Neurons for MDM	R91 - R94	Yes
Ivanti Standalone Sentry	9.17.0 - 9.18.0	Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM)	12.11.100 - 12.11.120	Required for Docs@Work to be in AppConnect mode.
	R94	Required for Docs@Work to be in AppConnect mode.
Ivanti Web@Work	2.15.0 - 2.18.0	Optional Required only if you configure Web@Work as the default browser.
Ivanti Email+	4.5.0 - 4.8.0	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.4.0 - 2.5.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 17. Supported Device Platforms

Device OS	Supported Version	Compatible Version
iOS	iOS 14 to iOS 17
iPadOS	iPadOS 14 to iPadOS 17

Supported content repositories

Table 18. Supported Content Repositories For Ivanti Docs@Work

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Microsoft SharePoint 2010 Microsoft SharePoint 2013	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	•WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0 - Windows Server 2022 •SMB 3.0 - Windows Server 2022 •SMB 2.0 - Ubuntu 22.04 •SMB 3.0 - Ubuntu 22.04 • DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 19. Supported Filetypes For Viewing

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 20. Supported File Types For Editing

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.24.0 Support and compatibility

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 21. Supported and compatible components

Component	Supported or Compatible Versions	Required
Ivanti EPMM Or Ivanti Neurons for MDM	11.6.0.0 - 11.11.0.0	Yes
Ivanti EPMM Or Ivanti Neurons for MDM	R92	Yes
Ivanti Standalone Sentry	9.17.0 - 9.18.0	Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM)	12.11.0 - 12.11.110	Required for Docs@Work to be in AppConnect mode.
	R92	Required for Docs@Work to be in AppConnect mode.
Ivanti Web@Work	2.15.0 - 2.18.0	Optional Required only if you configure Web@Work as the default browser.
Ivanti Email+	4.5.0 - 4.7.3	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.4.0 - 2.5.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 22. Supported Device Platforms

Device OS	Supported Version	Compatible Version
iOS	iOS 14 to iOS 16.5.1	iOS 17 Beta 3
iPadOS	iPadOS 14 to iPadOS 16.5.1	iPadOS 17 Beta 3

Supported content repositories

Table 23. Supported Content Repositories For Ivanti Docs@Work

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Microsoft SharePoint 2010 Microsoft SharePoint 2013	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). WebDAV Box, Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	•WebDAV •Apache-based WebDAV content repositories •IIS-based WebDAV content repositories •SMB 2.0 - Windows Server 2022 •SMB 3.0 - Windows Server 2022 •SMB 2.0 - Ubuntu 22.04 •SMB 3.0 - Ubuntu 22.04 • DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 24. Supported Filetypes For Viewing

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 25. Supported File Types For Editing

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.23.0 Support and compatibility

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 26. Supported and compatible components

Component	Supported or Compatible Versions	Required
Ivanti EPMM Or Ivanti Neurons for MDM	11.6.0.0 - 11.9.0.0	Yes
Ivanti EPMM Or Ivanti Neurons for MDM	R90	Yes
Ivanti Standalone Sentry	9.14.0 - 9.17.0	Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM)	12.11.0 - 12.11.100	Required for Docs@Work to be in AppConnect mode.
	R90	Required for Docs@Work to be in AppConnect mode.
Ivanti Web@Work	2.15.0 - 2.18.0	Optional Required only if you configure Web@Work as the default browser.
Ivanti Email+	4.5.0 - 4.7.0	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.4.0 - 2.5.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 27. Supported Device Platforms

Device OS	Supported Version	Compatible Version
iOS	iOS 13 to iOS 16.3	16.5 Beta 2
iPadOS	iPadOS 13 to iPadOS 16.3	16.5 Beta 2

Supported content repositories

Table 28. Supported Content Repositories For Ivanti Docs@Work

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Microsoft SharePoint 2010 Microsoft SharePoint 2013	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). WebDAV Box, Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	CIFS Windows 2008 R2 SP1 CIFS Samba CentOS 6.2 WebDAV Apache-based WebDAV content repositories IIS-based WebDAV content repositories	SMB DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports SMB 1.0 and SMB 2.0. for accessing CIFS shares. If you are using Windows 2012 r2 servers, you have to update the registry to allow SMB traffic. In Windows 2012 r2 servers SMB is disabled by default.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 29. Supported Filetypes For Viewing

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 30. Supported File Types For Editing

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.22.0 Support and compatibility

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 31. Supported and compatible components

Component	Supported or Compatible Versions	Required
Ivanti EPMM Or Ivanti Neurons for MDM	11.6.0.0 - 11.9.0.0	Yes
Ivanti EPMM Or Ivanti Neurons for MDM	R89	Yes
Ivanti Standalone Sentry	9.14.0 - 9.17.0	Optional Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Ivanti Mobile@Work (Ivanti EPMM) Or Ivanti Go Client (Ivanti Neurons for MDM)	12.11.0 - 12.11.90	Required for Docs@Work to be in AppConnect mode.
	R89	Required for Docs@Work to be in AppConnect mode.
Ivanti Web@Work	2.15.0 - 2.17.0	Optional Required only if you configure Web@Work as the default browser.
Ivanti Email+	4.4.0 - 4.5.0	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.4.0 - 2.5.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 32. Supported Device Platforms

Device OS	Supported Version	Compatible Version
iOS	iOS 13 to iOS 16.3
iPadOS	iPadOS 13 to iPadOS 16.3

Supported content repositories

Table 33. Supported Content Repositories For Ivanti Docs@Work

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Microsoft SharePoint 2010 Microsoft SharePoint 2013	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). WebDAV Box, Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	CIFS Windows 2008 R2 SP1 CIFS Samba CentOS 6.2 WebDAV Apache-based WebDAV content repositories IIS-based WebDAV content repositories	SMB DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports SMB 1.0 and SMB 2.0. for accessing CIFS shares. If you are using Windows 2012 r2 servers, you have to update the registry to allow SMB traffic. In Windows 2012 r2 servers SMB is disabled by default.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.
SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 34. Supported Filetypes For Viewing

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 35. Supported File Types For Editing

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.21.0 Support and compatibility

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 36. Supported and compatible components

Component	Supported or Compatible Versions	Required
Ivanti EPMM Or Ivanti Neurons for MDM	11.6.0.0 - 11.8.0.0	Yes
Ivanti EPMM Or Ivanti Neurons for MDM	R87	Yes
Standalone Sentry	9.14.0 - 9.17.0	Optional Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Mobile@Work (Ivanti EPMM) Or Go Client (Ivanti Neurons for MDM)	12.11.0 - 12.11.80	Required for Docs@Work to be in AppConnect mode.
	R87	Required for Docs@Work to be in AppConnect mode.
Web@Work	2.15.0 - 2.17.0	Optional Required only if you configure Web@Work as the default browser.
Email+	4.4.0 - 4.5.0	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.4.0 - 2.5.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 37. Supported Device Platforms

Device OS	Supported Version	Compatible Version
iOS	iOS 13 to iOS 16.1	iOS 16.2 (20C5032e)
iPadOS	iPadOS 13 to iPadOS 16.1	iPadOS 16.2 (20C5032e)

Supported content repositories

Table 38. Supported Content Repositories For Ivanti Docs@Work

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Microsoft SharePoint 2010 Microsoft SharePoint 2013	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). WebDAV Box, Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	CIFS Windows 2008 R2 SP1 CIFS Samba CentOS 6.2 WebDAV Apache-based WebDAV content repositories IIS-based WebDAV content repositories	SMB DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports SMB 1.0 and SMB 2.0. for accessing CIFS shares. If you are using Windows 2012 r2 servers, you have to update the registry to allow SMB traffic. In Windows 2012 r2 servers SMB is disabled by default.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 39. Supported Filetypes For Viewing

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 40. Supported File Types For Editing

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.20.2 Support and compatibility

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 41. Supported and compatible components

Component	Supported or Compatible Versions	Required
Core Or Ivanti Neurons for MDM	11.3.0.0 - 11.7.0.0	Yes
Core Or Ivanti Neurons for MDM	R85	Yes
Standalone Sentry	9.12.0 - 9.16.0	Optional Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Mobile@Work (Core) Or Go Client (Ivanti Neurons for MDM)	12.11.0 - 12.11.71	Required for Docs@Work to be in AppConnect mode.
	82 - 85.1	Required for Docs@Work to be in AppConnect mode.
Web@Work	2.15.0 - 2.15.2	Optional Required only if you configure Web@Work as the default browser.
Email+	4.4.0 - 4.4.1	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.4.0 - 2.5.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 42. Supported Device Platforms

Device OS	Supported Version	Compatible Version
iOS	iOS 13.0 to iOS 16.0
iPadOS	iPadOS 13.0 to 15.6.1	iPadOS 16.1 beta

Supported content repositories

Table 43. Supported Content Repositories For Docs@Work

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2010 Microsoft SharePoint 2013 Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Not Applicable (All listed versions are tested and supported)	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). WebDAV Box, Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	CIFS Windows 2008 R2 SP1 CIFS Samba CentOS 6.2 WebDAV Apache-based WebDAV content repositories IIS-based WebDAV content repositories	SMB DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports SMB 1.0 and SMB 2.0. for accessing CIFS shares. If you are using Windows 2012 r2 servers, you have to update the registry to allow SMB traffic. In Windows 2012 r2 servers SMB is disabled by default.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 44. Supported Filetypes For Viewing

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 45. Supported File Types For Editing

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.20.1 Support and compatibility

Supported components

Table 46. Supported Components

Component	Supported Version	Compatible Version	Required
Core Or Cloud	11.5.0.0	10.1.0.0, - 11.4.0.0	Yes
Core Or Cloud	R81	Not Applicable since only the latest version is available to all customers in Cloud.	Yes
Standalone Sentry	9.14.1	9.4.0 - 9.14.0	Optional Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Mobile@Work (Core) Or Go Client (Cloud)	12.11.50	10.0.2 - 12.11.40	Required for Docs@Work to be in AppConnect mode.
Mobile@Work (Core) Or Go Client (Cloud)	81	3.5.0 - 80	Required for Docs@Work to be in AppConnect mode.
Web@Work	2.15.0	2.7.0 - 2.14.0	Optional Required only if you configure Web@Work as the default browser.
Email+	4.2.0	3.8.0 - 4.1.0	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.5.0	2.0.0 - 2.4.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 47. SUPPORTED DEVICE PLATFORMS

Device OS	Supported Version	Compatible Version
iOS and iPad OS	iOS 13 to iOS 15.5	iOS 15.6 beta 1

Supported content repositories

Table 48. SUPPORTED CONTENT REPOSITORIES FOR DOCS@WORK

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2010 Microsoft SharePoint 2013 Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Not Applicable (All listed versions are tested and supported)	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). WebDAV Box, Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	CIFS Windows 2008 R2 SP1 CIFS Samba CentOS 6.2 WebDAV Apache-based WebDAV content repositories IIS-based WebDAV content repositories	SMB DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports SMB 1.0 and SMB 2.0. for accessing CIFS shares. If you are using Windows 2012 r2 servers, you have to update the registry to allow SMB traffic. In Windows 2012 r2 servers SMB is disabled by default.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 49. SUPPORTED FILE TYPES FOR VIEWING

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 50. SUPPORTED FILE TYPES FOR EDITING

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

Storage limits are configurable only in Content Security Service. The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.20.0 Support and compatibility

Supported components

Table 51. SUPPORTED COMPONENTS

Component	Supported Version	Compatible Version	Required
Core Or Cloud	11.5.0.0	10.1.0.0, - 11.4.0.0	Yes
Core Or Cloud	R81	Not Applicable since only the latest version is available to all customers in Cloud.	Yes
Standalone Sentry	9.14.1	9.4.0 - 9.14.0	Optional Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Mobile@Work (Core) Or Go Client (Cloud)	12.11.50	10.0.2 - 12.11.40	Required for Docs@Work to be in AppConnect mode.
Mobile@Work (Core) Or Go Client (Cloud)	81	3.5.0 - 80	Required for Docs@Work to be in AppConnect mode.
Web@Work	2.15.0	2.7.0 - 2.14.0	Optional Required only if you configure Web@Work as the default browser.
Email+	4.2.0	3.8.0 - 4.1.0	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.5.0	2.0.0 - 2.4.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 52. SUPPORTED DEVICE PLATFORMS

Device OS	Supported Version	Compatible Version
iOS and iPad OS	iOS 13 to iOS 15.2.1	iOS12, iOS 15.3 beta 2

Supported content repositories

Table 53. SUPPORTED CONTENT REPOSITORIES FOR DOCS@WORK

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2010 Microsoft SharePoint 2013 Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Not Applicable (All listed versions are tested and supported)	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). WebDAV Box, Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	CIFS Windows 2008 R2 SP1 CIFS Samba CentOS 6.2 WebDAV Apache-based WebDAV content repositories IIS-based WebDAV content repositories	SMB DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports SMB 1.0 and SMB 2.0. for accessing CIFS shares. If you are using Windows 2012 r2 servers, you have to update the registry to allow SMB traffic. In Windows 2012 r2 servers SMB is disabled by default.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 54. SUPPORTED FILE TYPES FOR VIEWING

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 55. SUPPORTED FILE TYPES FOR EDITING

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

Storage limits are configurable only in Content Security Service. The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Ivanti Docs@Work 2.19.0 Support and compatibility

Supported components

Table 56. SUPPORTED COMPONENTS

Component	Supported Version	Compatible Version	Required
Core Or Cloud	11.4.0.0	10.1.0.0, - 11.3.0.0	Yes
Core Or Cloud	R80	Not Applicable since only the latest version is available to all customers in Cloud.	Yes
Standalone Sentry	9.14.0	9.4.0 - 9.13.0	Optional Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS. Standalone Sentry set up for AppTunnel is required: to tunnel traffic to content repositories. Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access. for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry. Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.
Apps for iOS
Mobile@Work (Core) Or Go Client (Cloud)	12.11.40	10.0.2 - 12.11.30	Required for Docs@Work to be in AppConnect mode.
Mobile@Work (Core) Or Go Client (Cloud)	80	3.5.0 - 79	Required for Docs@Work to be in AppConnect mode.
Web@Work	2.14.0	2.7.0 - 2.13.2	Optional Required only if you configure Web@Work as the default browser.
Email+	4.1.0	3.8.0 - 4.0.0	Optional Required only if you configure Email+ as the default email client.
PIV-D Manager app	2.5.0	2.0.0 - 2.4.0	Optional Required only if you are using derived credentials from these derived credentials providers: Entrust DISA Purebred

Supported device platforms

Table 57. SUPPORTED DEVICE PLATFORMS

Device OS	Supported Version	Compatible Version
iOS and iPad OS	iOS 13 to iOS 15	iOS12, iOS 15.1 beta 1

Supported content repositories

Table 58. SUPPORTED CONTENT REPOSITORIES FOR DOCS@WORK

Content Repository	Supported	Compatible	Comments
SharePoint	Microsoft SharePoint 2010 Microsoft SharePoint 2013 Microsoft SharePoint 2016 Microsoft SharePoint 2019 Microsoft SharePoint Office 365 OneDrive for Business Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.	Not Applicable (All listed versions are tested and supported)	Users on SharePoint must have at least Contribute permissions.
Cloud Storage	Any repository that supports a WebDAV interface Examples: WebDAV Box, Apache-based WebDAV content repositories, IIS-based WebDAV content repositories, CIFS Windows 2008 R2 SP1, CIFS Samba CentOS 6.2.	Not Applicable (All listed versions are tested and supported). WebDAV Box, Apache- based WebDAV content repositories	WebDAV repositories hosted on Windows Server 2003 are not supported.
Network Drive	CIFS Windows 2008 R2 SP1 CIFS Samba CentOS 6.2 WebDAV Apache-based WebDAV content repositories IIS-based WebDAV content repositories	SMB DFS
Box	Box personal sites are supported.	Box enterprise	Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.
Dropbox	Only user added sites are supported.	Not Applicable (All listed versions are tested and supported).	Dropbox cannot be configured as a Group site.

For CIFS,

CIFS traffic must be tunneled through Standalone Sentry.
Docs@Work supports SMB 1.0 and SMB 2.0. for accessing CIFS shares. If you are using Windows 2012 r2 servers, you have to update the registry to allow SMB traffic. In Windows 2012 r2 servers SMB is disabled by default.

Docs@Work supports the following:

SMB 1.0 for Standalone Sentry 9.1.0 and older versions.
SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

Basic: SharePoint, WebDAV, DFS
NTLM: SharePoint, WebDAV
Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

OAuth2: Box, Dropbox
Federated Authentication: SharePoint
Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 59. SUPPORTED FILE TYPES FOR VIEWING

File Type	Supported	Comments
.zip compressed files	Yes	Password-protected .zip files are also supported. .key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.
Adobe Acrobat documents (.pdf)	Yes
Apple Keynote presentation files (.key)	Yes
Apple Numbers spreadsheet files (.numbers)	Yes
Apple Pages documents (.pages)	Yes
Comma separated values files (.csv)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Hangul Word Processor (.hwp)	Yes
Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)	Yes
Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)	Yes	Macros will be removed before the file is rendered for viewing.
Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)	Yes
Microsoft Word documents (.doc, .docx, .dot, .dotx)	Yes
MP3 audio files (.mp3)	Yes
MPEG4 audio/video files (.mp4)	Yes
Password-protected Microsoft Office documents	Yes	.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.
Plain text files (.txt, .asc)	Yes
Quicktime video files (.mov)	Yes
Rich Text Format files (.rtf)	Yes
WAV files (.wav)	Yes
Web files(.xml, .js) (.htm)	Yes
XWAV files (.xwav)	No

Some files that are not supported:

executable files (for example, .exe, .msi, or .ipa files)
archive files (for example, .rar, or .tar files)
system files (for example, .dll, or .sys files)

Supported files types for editing

Table 60. SUPPORTED FILE TYPES FOR EDITING

File Type	Supported	Comments
Microsoft Word documents (.doc, .docx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft Excel documents (.xls, .xlsx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Microsoft PowerPoint documents (.ppt, .pptx)	Yes	Password-protected Microsoft Office documents cannot be edited.
Plain text files (.txt)	Yes
Web files (.xml)	Yes
Google document formats (docs, slides, sheets, and drawings)	Yes
Any of the above document formats extracted from .zip files	Yes

Supported file types for annotating

The following files are supported for annotation:

PDF

Supported file types for document creation

.txt
.docx
.pptx
.xlsx

Supported encodings for ZIP files

Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
Korean encodings: ISO-2022-KR, EUC-KR
Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
Greek encodings: ISO-8859-7, WINDOWS-1253
Hebrew encodings: ISO-8859-8, WINDOWS-1255
WINDOWS-1252

Storage limits

Storage limits are configurable only in Content Security Service. The following are default storage limits in Docs@Work:

My File	128 GB (iOS)
Offline	128 GB

Language support

Docs@Work is compatible in the following languages:

Chinese (Simplifiled)
Chinese (Traditional)
Czech
Dutch (Netherlands)
English
French (France)
German (Germany)
Hungarian
Italian (Italy)
Japanese
Korean
Polish
Portuguese (Brazil)
Romanian (Romania)
Russian
Slovak
Spanish (Latin America)
Swedish

Support and compatibility

Ivanti Docs@Work bundle ID

Port requirements

Term	Definition
Supported product versions	The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported.
Compatible product versions	The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases.