Support and compatibility

These are cumulative release notes. If a release does not appear in this section, then the support and compatibility values from the nearest listed older release apply to the missing release.

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 1. Supported and compatible components

Component

Supported or Compatible Versions

Required

Ivanti EPMM

Or

Ivanti Neurons for MDM

11.12.0.0 - 12.7.0.0

Yes

R121

Ivanti Standalone Sentry

10.1.0 - 10.5.0

Optional

Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS.

Standalone Sentry set up for AppTunnel is required:

  • to tunnel traffic to content repositories.

Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.

  • for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry.

Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.

Apps for iOS

Ivanti Mobile@Work

(Ivanti EPMM)

Or

Ivanti Go Client

(Ivanti Neurons for MDM)

12.11.12 - 12.12.71

Required for Docs@Work to be in AppConnect mode.

120.0.1

Ivanti Web@Work

2.19.0 - 2.24.1

Optional

Required only if you configure Web@Work as the default browser.

Ivanti Email+

5.0.0 - 5.1.0

Optional

Required only if you configure Email+ as the default email client.

PIV-D Manager app

2.7.0 - 2.7.1

Optional

Required only if you are using derived credentials from these derived credentials providers:

  • Entrust

  • DISA Purebred

Supported device platforms

Table 2. Supported Device Platforms

Device OS

Supported Version

Compatible Version

iOS

iOS 17 to iOS 26

iOS 16

iPadOS

iPadOS 17 to iPadOS 26

iPadOS 16

Supported content repositories

Table 3. Supported Content Repositories For Ivanti Docs@Work

Content Repository

Supported

Compatible

Comments

SharePoint

  • Microsoft SharePoint SE

  • Microsoft SharePoint Office 365

  • OneDrive for Business

Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.

  • Microsoft SharePoint 2010

  • Microsoft SharePoint 2013

  • Microsoft SharePoint 2019

Users on SharePoint must have at least Contribute permissions.

Cloud Storage

  • WebDAV content repositories - Windows Server 2022

  • WebDAV content repositories - Ubuntu 22.04

Apache- based WebDAV content repositories

WebDAV repositories hosted on Windows Server 2003 are not supported.

Network Drive

  • SMB 2.0 - Windows Server 2022

  • SMB 3.0 - Windows Server 2022

  • SMB 2.0 - Ubuntu 22.04

  • SMB 3.0 - Ubuntu 22.04

  • WebDAV content repositories - Windows Server 2022

  • WebDAV content repositories - Ubuntu 22.04

  • DFS - Windows Server 2022

 

Box

  • Box personal sites are supported.

Box enterprise

Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.

Dropbox

  • Only user added sites are supported.

 

Dropbox cannot be configured as a Group site.

For CIFS,

  • CIFS traffic must be tunneled through Standalone Sentry.

Docs@Work supports the following:

  • SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.

  • SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

  • Basic: SharePoint, WebDAV
  • NTLM: SharePoint
  • Kerberos constrained delegation (KCD): CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

  • OAuth2: Box, Dropbox
  • Federated Authentication: SharePoint

Docs@Work is compatible with following authentication types from the client to the content repository:

  • Basic: DFS

  • NTLM: WebDAV

  • Kerberos constrained delegation (KCD): SharePoint, WebDAV

  • Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 4. Supported Filetypes For Viewing

File Type

Supported

Comments

.zip compressed files

Yes

Password-protected .zip files are also supported. 

.key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.

Adobe Acrobat documents (.pdf)

Yes

 

Apple Keynote presentation files (.key)

Yes

 

Apple Numbers spreadsheet files (.numbers)

Yes

 

Apple Pages documents (.pages)

Yes

 

Comma separated values files (.csv)

Yes

 

Google document formats (docs, slides, sheets, and drawings)

Yes

 

Hangul Word Processor (.hwp)

Yes

 

Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)

Yes

 

Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)

Yes

Macros will be removed before the file is rendered for viewing.

Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)

Yes

 

Microsoft Word documents (.doc, .docx, .dot, .dotx)

Yes

 

MP3 audio files (.mp3)

Yes

 

MPEG4 audio/video files (.mp4)

Yes

 

Password-protected Microsoft Office documents

Yes

.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.

Plain text files (.txt, .asc)

Yes

 

Quicktime video files (.mov)

Yes

 

Rich Text Format files (.rtf)

Yes

 

WAV files (.wav)

Yes

 

Web files(.xml, .js) (.htm)

Yes

 

XWAV files (.xwav)

No

 

Some files that are not supported:

  • executable files (for example, .exe, .msi, or .ipa files)
  • archive files (for example, .rar, or .tar files)
  • system files (for example, .dll, or .sys files)

Supported files types for editing

Table 5. Supported File Types For Editing

File Type

Supported

Comments

Microsoft Word documents (.doc, .docx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Microsoft Excel documents (.xls, .xlsx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Microsoft PowerPoint documents (.ppt, .pptx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Plain text files (.txt)

Yes

 

Web files (.xml)

Yes

 

Google document formats (docs, slides, sheets, and drawings)

Yes

 

Any of the above document formats extracted from .zip files

Yes

 

Supported file types for annotating

The following files are supported for annotation:

  • PDF

Supported file types for document creation

  • .txt
  • .docx
  • .pptx
  • .xlsx

Supported encodings for ZIP files

  • Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
  • Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
  • Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
  • Korean encodings: ISO-2022-KR, EUC-KR
  • Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
  • Greek encodings: ISO-8859-7, WINDOWS-1253
  • Hebrew encodings: ISO-8859-8, WINDOWS-1255
  • WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File

 128 GB (iOS)

Offline

128 GB

Language support

Docs@Work is compatible in the following languages:

  • Chinese (Simplifiled)
  • Chinese (Traditional)
  • Czech
  • Dutch (Netherlands)
  • English
  • French (France)
  • German (Germany)
  • Hungarian
  • Italian (Italy)
  • Japanese
  • Korean
  • Polish
  • Portuguese (Brazil)
  • Romanian (Romania)
  • Russian
  • Slovak
  • Spanish (Latin America)
  • Swedish

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 6. Supported and compatible components

Component

Supported or Compatible Versions

Required

Ivanti EPMM

Or

Ivanti Neurons for MDM

11.12.0.0 - 12.6.0.0

Yes

R119

Ivanti Standalone Sentry

10.1.0 - 10.4.0

Optional

Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS.

Standalone Sentry set up for AppTunnel is required:

  • to tunnel traffic to content repositories.

Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.

  • for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry.

Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.

Apps for iOS

Ivanti Mobile@Work

(Ivanti EPMM)

Or

Ivanti Go Client

(Ivanti Neurons for MDM)

12.11.12 - 12.12.61

Required for Docs@Work to be in AppConnect mode.

118.0.1

Ivanti Web@Work

2.19.0 - 2.24.1

Optional

Required only if you configure Web@Work as the default browser.

Ivanti Email+

4.10.0 - 5.0.1

Optional

Required only if you configure Email+ as the default email client.

PIV-D Manager app

2.7.0 - 2.7.1

Optional

Required only if you are using derived credentials from these derived credentials providers:

  • Entrust

  • DISA Purebred

Supported device platforms

Table 7. Supported Device Platforms

Device OS

Supported Version

Compatible Version

iOS

iOS 17 to iOS 26

iOS 16

iPadOS

iPadOS 17 to iPadOS 26

iPadOS 16

Supported content repositories

Table 8. Supported Content Repositories For Ivanti Docs@Work

Content Repository

Supported

Compatible

Comments

SharePoint

  • Microsoft SharePoint 2016

  • Microsoft SharePoint 2019

  • Microsoft SharePoint Office 365

  • OneDrive for Business

Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.

  • Microsoft SharePoint 2010

  • Microsoft SharePoint 2013

Users on SharePoint must have at least Contribute permissions.

Cloud Storage

  • WebDAV content repositories - Windows Server 2022

  • WebDAV content repositories - Ubuntu 22.04

Apache- based WebDAV content repositories

WebDAV repositories hosted on Windows Server 2003 are not supported.

Network Drive

  • SMB 2.0 - Windows Server 2022

  • SMB 3.0 - Windows Server 2022

  • SMB 2.0 - Ubuntu 22.04

  • SMB 3.0 - Ubuntu 22.04

  • WebDAV content repositories - Windows Server 2022

  • WebDAV content repositories - Ubuntu 22.04

  • DFS - Windows Server 2022

 

Box

  • Box personal sites are supported.

Box enterprise

Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.

Dropbox

  • Only user added sites are supported.

 

Dropbox cannot be configured as a Group site.

For CIFS,

  • CIFS traffic must be tunneled through Standalone Sentry.

Docs@Work supports the following:

  • SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.

  • SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

  • Basic: SharePoint, WebDAV
  • NTLM: SharePoint
  • Kerberos constrained delegation (KCD): CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

  • OAuth2: Box, Dropbox
  • Federated Authentication: SharePoint

Docs@Work is compatible with following authentication types from the client to the content repository:

  • Basic: DFS

  • NTLM: WebDAV

  • Kerberos constrained delegation (KCD): SharePoint, WebDAV

  • Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 9. Supported Filetypes For Viewing

File Type

Supported

Comments

.zip compressed files

Yes

Password-protected .zip files are also supported. 

.key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.

Adobe Acrobat documents (.pdf)

Yes

 

Apple Keynote presentation files (.key)

Yes

 

Apple Numbers spreadsheet files (.numbers)

Yes

 

Apple Pages documents (.pages)

Yes

 

Comma separated values files (.csv)

Yes

 

Google document formats (docs, slides, sheets, and drawings)

Yes

 

Hangul Word Processor (.hwp)

Yes

 

Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)

Yes

 

Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)

Yes

Macros will be removed before the file is rendered for viewing.

Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)

Yes

 

Microsoft Word documents (.doc, .docx, .dot, .dotx)

Yes

 

MP3 audio files (.mp3)

Yes

 

MPEG4 audio/video files (.mp4)

Yes

 

Password-protected Microsoft Office documents

Yes

.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.

Plain text files (.txt, .asc)

Yes

 

Quicktime video files (.mov)

Yes

 

Rich Text Format files (.rtf)

Yes

 

WAV files (.wav)

Yes

 

Web files(.xml, .js) (.htm)

Yes

 

XWAV files (.xwav)

No

 

Some files that are not supported:

  • executable files (for example, .exe, .msi, or .ipa files)
  • archive files (for example, .rar, or .tar files)
  • system files (for example, .dll, or .sys files)

Supported files types for editing

Table 10. Supported File Types For Editing

File Type

Supported

Comments

Microsoft Word documents (.doc, .docx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Microsoft Excel documents (.xls, .xlsx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Microsoft PowerPoint documents (.ppt, .pptx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Plain text files (.txt)

Yes

 

Web files (.xml)

Yes

 

Google document formats (docs, slides, sheets, and drawings)

Yes

 

Any of the above document formats extracted from .zip files

Yes

 

Supported file types for annotating

The following files are supported for annotation:

  • PDF

Supported file types for document creation

  • .txt
  • .docx
  • .pptx
  • .xlsx

Supported encodings for ZIP files

  • Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
  • Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
  • Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
  • Korean encodings: ISO-2022-KR, EUC-KR
  • Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
  • Greek encodings: ISO-8859-7, WINDOWS-1253
  • Hebrew encodings: ISO-8859-8, WINDOWS-1255
  • WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File

 128 GB (iOS)

Offline

128 GB

Language support

Docs@Work is compatible in the following languages:

  • Chinese (Simplifiled)
  • Chinese (Traditional)
  • Czech
  • Dutch (Netherlands)
  • English
  • French (France)
  • German (Germany)
  • Hungarian
  • Italian (Italy)
  • Japanese
  • Korean
  • Polish
  • Portuguese (Brazil)
  • Romanian (Romania)
  • Russian
  • Slovak
  • Spanish (Latin America)
  • Swedish

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 11. Supported and compatible components

Component

Supported or Compatible Versions

Required

Ivanti EPMM

Or

Ivanti Neurons for MDM

11.12.0.0 - 12.6.0.0

Yes

R118

Ivanti Standalone Sentry

10.1.0 - 10.4.0

Optional

Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS.

Standalone Sentry set up for AppTunnel is required:

  • to tunnel traffic to content repositories.

Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.

  • for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry.

Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.

Apps for iOS

Ivanti Mobile@Work

(Ivanti EPMM)

Or

Ivanti Go Client

(Ivanti Neurons for MDM)

12.11.12 - 12.12.60

Required for Docs@Work to be in AppConnect mode.

R118

Ivanti Web@Work

2.19.0 - 2.24.0

Optional

Required only if you configure Web@Work as the default browser.

Ivanti Email+

4.8.0 - 4.15.0

Optional

Required only if you configure Email+ as the default email client.

PIV-D Manager app

2.4.0 - 2.7.0

Optional

Required only if you are using derived credentials from these derived credentials providers:

  • Entrust

  • DISA Purebred

Supported device platforms

Table 12. Supported Device Platforms

Device OS

Supported Version

Compatible Version

iOS

iOS 17 to iOS 18.5

iOS 16

iPadOS

iPadOS 17 to iPadOS 18.5

iPadOS 16

Supported content repositories

Table 13. Supported Content Repositories For Ivanti Docs@Work

Content Repository

Supported

Compatible

Comments

SharePoint

  • Microsoft SharePoint 2016

  • Microsoft SharePoint 2019

  • Microsoft SharePoint Office 365

  • OneDrive for Business

Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.

  • Microsoft SharePoint 2010

  • Microsoft SharePoint 2013

Users on SharePoint must have at least Contribute permissions.

Cloud Storage

  • WebDAV content repositories - Windows Server 2022

  • WebDAV content repositories - Ubuntu 22.04

Apache- based WebDAV content repositories

WebDAV repositories hosted on Windows Server 2003 are not supported.

Network Drive

  • SMB 2.0 - Windows Server 2022

  • SMB 3.0 - Windows Server 2022

  • SMB 2.0 - Ubuntu 22.04

  • SMB 3.0 - Ubuntu 22.04

  • WebDAV content repositories - Windows Server 2022

  • WebDAV content repositories - Ubuntu 22.04

  • DFS - Windows Server 2022

 

Box

  • Box personal sites are supported.

Box enterprise

Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.

Dropbox

  • Only user added sites are supported.

 

Dropbox cannot be configured as a Group site.

For CIFS,

  • CIFS traffic must be tunneled through Standalone Sentry.

Docs@Work supports the following:

  • SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.

  • SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

  • Basic: SharePoint, WebDAV
  • NTLM: SharePoint
  • Kerberos constrained delegation (KCD): CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

  • OAuth2: Box, Dropbox
  • Federated Authentication: SharePoint

Docs@Work is compatible with following authentication types from the client to the content repository:

  • Basic: DFS

  • NTLM: WebDAV

  • Kerberos constrained delegation (KCD): SharePoint, WebDAV

  • Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 14. Supported Filetypes For Viewing

File Type

Supported

Comments

.zip compressed files

Yes

Password-protected .zip files are also supported. 

.key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.

Adobe Acrobat documents (.pdf)

Yes

 

Apple Keynote presentation files (.key)

Yes

 

Apple Numbers spreadsheet files (.numbers)

Yes

 

Apple Pages documents (.pages)

Yes

 

Comma separated values files (.csv)

Yes

 

Google document formats (docs, slides, sheets, and drawings)

Yes

 

Hangul Word Processor (.hwp)

Yes

 

Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)

Yes

 

Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)

Yes

Macros will be removed before the file is rendered for viewing.

Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)

Yes

 

Microsoft Word documents (.doc, .docx, .dot, .dotx)

Yes

 

MP3 audio files (.mp3)

Yes

 

MPEG4 audio/video files (.mp4)

Yes

 

Password-protected Microsoft Office documents

Yes

.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.

Plain text files (.txt, .asc)

Yes

 

Quicktime video files (.mov)

Yes

 

Rich Text Format files (.rtf)

Yes

 

WAV files (.wav)

Yes

 

Web files(.xml, .js) (.htm)

Yes

 

XWAV files (.xwav)

No

 

Some files that are not supported:

  • executable files (for example, .exe, .msi, or .ipa files)
  • archive files (for example, .rar, or .tar files)
  • system files (for example, .dll, or .sys files)

Supported files types for editing

Table 15. Supported File Types For Editing

File Type

Supported

Comments

Microsoft Word documents (.doc, .docx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Microsoft Excel documents (.xls, .xlsx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Microsoft PowerPoint documents (.ppt, .pptx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Plain text files (.txt)

Yes

 

Web files (.xml)

Yes

 

Google document formats (docs, slides, sheets, and drawings)

Yes

 

Any of the above document formats extracted from .zip files

Yes

 

Supported file types for annotating

The following files are supported for annotation:

  • PDF

Supported file types for document creation

  • .txt
  • .docx
  • .pptx
  • .xlsx

Supported encodings for ZIP files

  • Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
  • Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
  • Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
  • Korean encodings: ISO-2022-KR, EUC-KR
  • Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
  • Greek encodings: ISO-8859-7, WINDOWS-1253
  • Hebrew encodings: ISO-8859-8, WINDOWS-1255
  • WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File

 128 GB (iOS)

Offline

128 GB

Language support

Docs@Work is compatible in the following languages:

  • Chinese (Simplifiled)
  • Chinese (Traditional)
  • Czech
  • Dutch (Netherlands)
  • English
  • French (France)
  • German (Germany)
  • Hungarian
  • Italian (Italy)
  • Japanese
  • Korean
  • Polish
  • Portuguese (Brazil)
  • Romanian (Romania)
  • Russian
  • Slovak
  • Spanish (Latin America)
  • Swedish

The following table lists the components and versions that are supported or compatible with the current release.

Supported and compatible components

Table 16. Supported and compatible components

Component

Supported or Compatible Versions

Required

Ivanti EPMM

Or

Ivanti Neurons for MDM

11.12.0.0 - 12.5.0.0

Yes

R116

Ivanti Standalone Sentry

10.1.0 - 10.3.0

Optional

Ivanti Standalone Sentry set up for ActiveSync is required to open encrypted email attachments in Docs@Work for iOS.

Standalone Sentry set up for AppTunnel is required:

  • to tunnel traffic to content repositories.

Tunneling traffic through Standalone Sentry is supported for Microsoft 365, Box, and Dropbox with Access.

  • for access to CIFS/SMB servers. CIFS/SMB traffic must be tunneled through Standalone Sentry.

Standalone Sentry 8.0.1, 8.5.0 is required for DFS support. Standalone Sentry 8.5.0 is required for CUD support with DFS.

Apps for iOS

Ivanti Mobile@Work

(Ivanti EPMM)

Or

Ivanti Go Client

(Ivanti Neurons for MDM)

12.11.12 - 12.12.50

Required for Docs@Work to be in AppConnect mode.

R116

Ivanti Web@Work

2.19.0 - 2.23.0

Optional

Required only if you configure Web@Work as the default browser.

Ivanti Email+

4.8.0 - 4.14.3

Optional

Required only if you configure Email+ as the default email client.

PIV-D Manager app

2.4.0 - 2.5.0

Optional

Required only if you are using derived credentials from these derived credentials providers:

  • Entrust

  • DISA Purebred

Supported device platforms

Table 17. Supported Device Platforms

Device OS

Supported Version

Compatible Version

iOS

iOS 17 to iOS 18.4

iOS 16

iPadOS

iPadOS 17 to iPadOS 18.4

iPadOS 16

Supported content repositories

Table 18. Supported Content Repositories For Ivanti Docs@Work

Content Repository

Supported

Compatible

Comments

SharePoint

  • Microsoft SharePoint 2016

  • Microsoft SharePoint 2019

  • Microsoft SharePoint Office 365

  • OneDrive for Business

Only OneDrive for Business (with SharePoint and Office 365) is supported. OneDrive (personal online storage for consumers) is not supported.

  • Microsoft SharePoint 2010

  • Microsoft SharePoint 2013

Users on SharePoint must have at least Contribute permissions.

Cloud Storage

  • WebDAV content repositories - Windows Server 2022

  • WebDAV content repositories - Ubuntu 22.04

Apache- based WebDAV content repositories

WebDAV repositories hosted on Windows Server 2003 are not supported.

Network Drive

  • SMB 2.0 - Windows Server 2022

  • SMB 3.0 - Windows Server 2022

  • SMB 2.0 - Ubuntu 22.04

  • SMB 3.0 - Ubuntu 22.04

  • WebDAV content repositories - Windows Server 2022

  • WebDAV content repositories - Ubuntu 22.04

  • DFS - Windows Server 2022

 

Box

  • Box personal sites are supported.

Box enterprise

Only Box enterprise can be configured as a Group site. Configuring personal Box sites as Group sites is not supported.

Dropbox

  • Only user added sites are supported.

 

Dropbox cannot be configured as a Group site.

For CIFS,

  • CIFS traffic must be tunneled through Standalone Sentry.

Docs@Work supports the following:

  • SMB 2.0 for Standalone Sentry 9.2.0 and newer versions.

  • SMB 3.0 for Standalone Sentry 9.17.0 and newer versions.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:

  • Basic: SharePoint, WebDAV
  • NTLM: SharePoint
  • Kerberos constrained delegation (KCD): CIFS

CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released version.

  • OAuth2: Box, Dropbox
  • Federated Authentication: SharePoint

Docs@Work is compatible with following authentication types from the client to the content repository:

  • Basic: DFS

  • NTLM: WebDAV

  • Kerberos constrained delegation (KCD): SharePoint, WebDAV

  • Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

Supported file types for viewing

Table 19. Supported Filetypes For Viewing

File Type

Supported

Comments

.zip compressed files

Yes

Password-protected .zip files are also supported. 

.key, .numbers, and .pages files are displayed with a .zip extension in Docs@Work. However, these files are not supported and cannot be extracted.

Adobe Acrobat documents (.pdf)

Yes

 

Apple Keynote presentation files (.key)

Yes

 

Apple Numbers spreadsheet files (.numbers)

Yes

 

Apple Pages documents (.pages)

Yes

 

Comma separated values files (.csv)

Yes

 

Google document formats (docs, slides, sheets, and drawings)

Yes

 

Hangul Word Processor (.hwp)

Yes

 

Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, .ico)

Yes

 

Microsoft Excel documents (.xls, .xlsx, .xltx, .xla, .xlt, .xlsm)

Yes

Macros will be removed before the file is rendered for viewing.

Microsoft PowerPoint documents (.ppt, .pptx, .pot, .potx, .pps, .ppsx)

Yes

 

Microsoft Word documents (.doc, .docx, .dot, .dotx)

Yes

 

MP3 audio files (.mp3)

Yes

 

MPEG4 audio/video files (.mp4)

Yes

 

Password-protected Microsoft Office documents

Yes

.doc, .ppt, and .xls password protected files are supported on Docs@Work for iOS.

Plain text files (.txt, .asc)

Yes

 

Quicktime video files (.mov)

Yes

 

Rich Text Format files (.rtf)

Yes

 

WAV files (.wav)

Yes

 

Web files(.xml, .js) (.htm)

Yes

 

XWAV files (.xwav)

No

 

Some files that are not supported:

  • executable files (for example, .exe, .msi, or .ipa files)
  • archive files (for example, .rar, or .tar files)
  • system files (for example, .dll, or .sys files)

Supported files types for editing

Table 20. Supported File Types For Editing

File Type

Supported

Comments

Microsoft Word documents (.doc, .docx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Microsoft Excel documents (.xls, .xlsx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Microsoft PowerPoint documents (.ppt, .pptx)

Yes

Password-protected Microsoft Office documents cannot be edited.

Plain text files (.txt)

Yes

 

Web files (.xml)

Yes

 

Google document formats (docs, slides, sheets, and drawings)

Yes

 

Any of the above document formats extracted from .zip files

Yes

 

Supported file types for annotating

The following files are supported for annotation:

  • PDF

Supported file types for document creation

  • .txt
  • .docx
  • .pptx
  • .xlsx

Supported encodings for ZIP files

  • Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
  • Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
  • Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
  • Korean encodings: ISO-2022-KR, EUC-KR
  • Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
  • Greek encodings: ISO-8859-7, WINDOWS-1253
  • Hebrew encodings: ISO-8859-8, WINDOWS-1255
  • WINDOWS-1252

Storage limits

The following are default storage limits in Docs@Work:

My File

 128 GB (iOS)

Offline

128 GB

Language support

Docs@Work is compatible in the following languages:

  • Chinese (Simplifiled)
  • Chinese (Traditional)
  • Czech
  • Dutch (Netherlands)
  • English
  • French (France)
  • German (Germany)
  • Hungarian
  • Italian (Italy)
  • Japanese
  • Korean
  • Polish
  • Portuguese (Brazil)
  • Romanian (Romania)
  • Russian
  • Slovak
  • Spanish (Latin America)
  • Swedish

This section includes the components that are supported, or are compatible, with this release of the product.

Table 21. DEFINITIONS FOR SUPPORT AND COMPATIBLE

Term

Definition

Supported product versions

The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported.

Compatible product versions

The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases.

Ivanti Docs@Work bundle ID

Docs@Work for iOS

com.mobileiron.orion.ios

Port requirements

See the Standalone Sentry Installation Guide for information on required ports and firewall rules associated with license activation, Standalone Sentry, and different content servers.