Docs@Work configuration field description (Ivanti EPMM and Ivanti Neurons for MDM)

Enter brief text that identifies this setting.

If the app is using certificate pinning, select Enable Client TLS Configuration and choose the appropriate Client TLS configuration from the dropdown.

Enable Access: The setting is available only if Access is configured in the Admin Portal in Services > Access. Otherwise, the setting is grayed out.

If the option is selected, Access trusts the HTTPS traffic via AppTunnel. Tunnel is not needed in this setup.

If Enable Split Tunneling using Tunnel is selected, HTTPS authentication traffic, which would have previously used AppTunnel to Access, goes through Tunnel instead.

Content Sites

Enter a valid URL for the content site.

A valid URL must start with http:// or https://. Starting with Ivanti EPMM 7.5.1.0, if you are using variables, http:// or https: is not required. However, the entry in the URL field must map to a valid URL that starts with a
http://, https://, or smb://. UNC is also supported.

Examples:

$USER_CUSTOM2$

https://$USER_CUSTOM1$

CIFS sites

For CIFS sites, the URL must also include the CIFS port. A valid URL can start with smb:// or \\. UNC is supported. Both domain name and IP address are supported.

Examples for CIFS:

https://server.name:445/path/to/share/folder

smb://server.name:445/path/to/share/folder

\\server.name:445\path\to\share\folder

Variables

You can also specify variables in the URL. You can specify a single variable, or a combination of variables. LDAP or AD integration is required for using variables. See also, Docs@Work configuration field description (Ivanti EPMM and Ivanti Neurons for MDM).

Examples with variables:

https://networkdrive/users/$FIRST_NAME$

https://sharepoint.mycompany.com/personal/$FIRST_NAME$_$LAST_NAME$_company_com/

SharePoint URL's limitation with Docs@Work

The SharePoint URL is case sensitive. You need to enter the URL path with the exact case as it is configured in SharePoint Servers. This is applicable for both SharePoint Online (O365) and SharePoint OnPrem.

For example: If SharePoint URL in SharePoint Server is configured as https://<FQDN>/personal/Documents and if Ivanti EPMM or Ivanti Neurons for MDM has configured the SharePoint URL as https://<FQDN>/Personal/documents then Docs@Work will fail to load the Documents page in non Web View mode.

Admin has to configure the SharePoint URL in Ivanti EPMM or Ivanti Neurons for MDM as https://<FQDN>/personal/Documents with exact case.

OneDrive for Business

The credentials for OneDrive for Business are always in lower case. If the credentials in LDAP or AD are mixed case, they may not match with the credentials in OneDrive and may result in failure to access the OneDrive for Business site from Docs@Work. To ensure that device users can successfully access OneDrive for Business add #LOWER to the variable in the URL.

Example for OneDrive for Business:

https://company.sharepoint.com/personal/#LOWER($USERID$)#_company_com/documents

Select the subdomain type for the content site:

• SharePoint: Office 365, Corporate

Select Office 365 if you are configuring OneDrive for Business.

• WebDAV: NetworkDrive, CloudStorage
• CIFS: NetworkDrive
• DFS: NetworkDrive

Select to designate the site as a Published site.

All content in a Published site is automatically downloaded and mirrored locally on the device when the device syncs. If the option is not selected, the device user must manually download the content. Documents in a Published site cannot be edited. Devices users cannot upload or create files or folders in published site.

A Web View site cannot be configured as a Published site, and a Published site cannot be configured as a Web View site.

Published sites for SharePoint are not supported at root, site, and subsite levels. Published sites are supported at document library and folder levels. Ivanti recommends that Published sites be set for publishing 50-100 documents.

Published Site Configurations

These settings only apply to Published sites.

Specify the maximum file size for automatic download.

Files greater than this size will not be automatically downloaded. The default setting is 500 MB.

Specify the method devices can use to update Published sites.

Select either Wi-Fi Only or Wi-Fi and Cellular.

Ivanti recommends using Wi-Fi only if you support large number of documents.

Enter a URL for the content site.

The URL must include http:// or https://. Both domain name and IP address are supported.

To use the following CIFS URL

smb://server.name:445/path/to/share/folder

Convert it to a Content Site URL

https://server.name:445/path/to/share/folder

Select the subdomain type for the content site:

• SharePoint: Office 365, Corporate

Select Office 365 if you are configuring OneDrive for Business.

• WebDAV: NetworkDrive, CloudStorage

Select to designate the site as a published site.

All content in a published site is automatically downloaded and mirrored locally on the device when the device syncs. If the option is not selected, the user must manually download the content.

A Web View site cannot be configured as a published site, and a published site cannot be configured as a Web View site.

Published sites for SharePoint are not supported at root, site, and subsite levels. Published sites are supported at document library and folder levels. Ivanti recommends that published sites be set for publishing 50-100 documents.

Published site

Specify the maximum file size for automatic download. Files above this size will not be automatically downloaded. The default setting is 500 MB.

Specify the method devices can use to update published sites. Select either Wi-Fi Only or Wi-Fi and Cellular. Ivanti recommends using Wi-Fi Only if you support large number of documents.