New features summary

This section covers new features for this release of MobileIron Go for iOS.

• AAD device compliance
• General features
• MobileIron Threat Defense features

For new features provided in previous releases, see the "New features summary" sections in the release notes for those releases, available in MobileIron Go for iOS Product Documentation.

AAD device compliance

• Microsoft Intune Device Compliance Support added: MobileIron Cloud now supports Microsoft Intune device compliance. Organizations can update the device compliance status in the Microsoft Azure Active Directory (AAD). Using conditional access from AAD, if the device is noncompliant, administrators can block the device from accessing apps. By connecting Cloud to the Microsoft Azure, administrators will be able to use the device compliance status of MobileIron's managed devices for conditional access to Microsoft 365 apps. If a device does not check-in with AAD, a notification is sent to Cloud. This feature is supported on Cloud 75 through the most recently released version as supported by MobileIron.

  Note The Following:  

  • If the Authenticator App is not loaded on the device, the device user needs to:

    1. Open MobileIron Go and go to Settings.
    2. Tap Microsoft 365 Access.
    3. Device user is redirected to the Apple Store to download the Authenticator app.
    4. In MobileIron Go, go to Settings > Microsoft 365 Access.
    5. Enter Microsoft credentials.
    6. MobileIron Go connects with Microsoft Azure and gives the deviceID to Azure. (Device users will see a check mark next to the Microsoft 365 Access icon.)

  • If the Authenticator app is installed and the device user directly logs in, or is not logged into MobileIron Go:

    1. Device user will need to reenter credentials from within MobileIron Go.
    2. Open MobileIron Go and go to Settings.
    3. Tap Microsoft 365 Access.
    4. Enter Microsoft credentials.

  • If there is no MDM installed on the device, when the device user tries to access Microsoft 365 apps, the device user will be presented with registering MobileIron Go. Tap Enroll Now and follow the prompts.

  • Once the device is set up to connect with Azure, the device reports its compliance status to Azure. This is required to access the Microsoft 365 apps. The access token is valid for 60 minutes, afterwards, the device user will be denied access to the app.

  • If the device is not in compliance and the device user tries to access a Microsoft 365 app, an error page displays.

    1. Tap on the device management portal link.
    2. The Authenticator app opens. Select the account and login with Microsoft credentials.
    3. Select whether to stay signed in.
    4. The Microsoft portal page opens explaining why the device is not compliant.
    5. Tap This device cannot access company resources.
    6. The page refreshes with information as to why the device cannot access company resources and what actions the device user can take. Under "Your device does not meet the requirements set by your organization," tap Show more.

  • Tapping How to resolve this will open the Remediation URL link. The page will have further details about steps required to resolve the issue.

    If further assistance is required, contact MobileIron Technical Support.

General features

• Option to send AppConnect logs added: This release of MobileIron Go for iOS had added the ability to send AppConnect logs.

• Settings screen improvements: The Settings screen is improved to make it intuitive and enhanced the overall look and feel.

MobileIron Threat Defense features

MobileIron Threat Defense protects managed devices from mobile threats and vulnerabilities affecting device, network, and applications. For information on MobileIron Threat Defense-related features, as applicable for the current release, see the MobileIron Threat Defense Solution Guide for Cloud, available on the MobileIron Threat Defense for Cloud documentation page at MobileIron Community.

Each version of the MobileIron Threat Defense Solution guide contains all MobileIron Threat Defense features that are currently fully tested and available for use on both server and client environments. Because of the gap between server and client releases, MobileIron releases new versions of the MobileIron Threat Defense guide as the features become fully available.