Managing devices in MTD V5 console

In the Ivanti Mobile Threat Defense V5 console, the Devices page displays the complete list of devices that are configured in this environment. Devices appear automatically in this page when an Ivanti Mobile Threat Defense V5 enabled new client has checked in. In addition, this page lists devices that are synchronized with Ivanti Neurons for MDM. The disabled devices in the listing are devices that have synchronized with Ivanti Neurons for MDM, but have not yet checked in.

You can categorize and arrange data, based on any time frame. For example, last 15 minutes, Today, Last 7 days, All Time, custom date range, and so on.

The Overview and Timeline tabs displays the distribution of all the number of devices based on the OS versions for the selected date range.

General display filters

Use the following filters as follows:

  • Search: Enter a search criterion based on your requirements.

  • Applied Filters: Select the OS version from the console to filter the devices.

The following table shows the columns included in the Devices page filter:

Column Description
Risk Posture

Displays devices that match the selected risk posture or postures.

 

The Risk Posture of the device signals the highest level of a pending event seen for the device at the time of viewing. If the Risk Posture of the device is Elevated and a Critical event is detected, then the device has a new Risk Posture of Critical.

Device ID Displays devices that match the selected device IDs.
EMM Device ID Displays the unique identifier of each device.
MAM ID Displays the unique identifier of each device.
Model Displays the model of the device. For example, iPhone, Pixel, and so on.
OS Displays devices that match the selected OS versions.
OS Version Displays the OS version number of the devices.

Patch Date

Displays a list of devices that have a specific patch date.

Tracking ID 1

Displays the tracking ID of the devices.

Tracking ID 2

Displays the tracking ID of the devices.

App Name

Displays devices running the selected application. For example, Ivanti Go, Ivanti Mobile@Work, and so on.

Version

Displays the app version number of the application.

Build

Displays the app build number of the application.

MTD SDK Version

Displays the MTD SDK Version number.

MTD SDK Build

Displays the MTD SDK Build number.

Bundle ID

Displays the Ivanti’s unique app Bundle identifier.

Team Name

Displays the group name of the team.

Group Name

Displays the devices that match the selected management console groups.

Activation/EMM Name

Displays the EMM Connection name.

Device Owner

Displays the username of them registered device.

App Status

Displays the status of the MTD on a specific device.

Created

Displays the date of creation.

Last Seen

Sorts by the date or time the filtered devices were last seen.

Actions

Select the option to delete the device.

You can export the listing(s) with the export icon. This export includes the filtered device list only and is downloaded as a CSV file via a link sent to the administrator’s email address.

Clicking a device opens the device details panel that displays additional information about the device as follows:

  • To view the threats for this device, click the Related Threats link. If no threats are available, the "No Threats detected for this device" message displays. Else, it displays the list of threats for the device in the Threats page.

  • Click the threat to view specific information about the device.

  • Select the Actions column to mitigate a specific threat for a device.