Whitelisting a sideloaded app for Android and iOS devices

If the Sideloaded App threat is enabled through the Ivanti Mobile Threat Defense V5 console, when Ivanti Go for Android users install an app on their phone that wasn't downloaded from the Google Play Store (including Ivanti Go for Android), it triggers a "sideloaded app" threat. If a sideloaded app is approved for your organization and you want to whitelist (allow) it, you can configure this on the Ivanti Mobile Threat Defense V5 console before or after it is installed on a device.

If you chose not to whitelist UEM-managed apps through Ivanti Mobile Threat Defense V5 console, Sideloaded App threats should not be bound to any compliance actions.

Whitelisting an app prior to installation

Procedure

1. From Ivanti Mobile Threat Defense threat management V5 console, click Policies > App Policy > App Properties.

2. Select the rule Mark as Safe that you want to edit, and click the edit icon in the Actions column to view the Select Apps window.

3. Select the apps from the App Names column and select one of the following actions:

   • Apply to Suspicious

   • Apply to Sideloaded

   • Apply to Out of Compliance (OOC)

4. Click Add Selected to Rule to view the selected rule.

5. (Optional) To remove apps from the selected rule, select apps from the App Name column and click Remove Selected From Rule button.

6. Click Save Changes, to allow the apps on the device.

   The App Policy window displays one of the following actions depending on the selected rules:

• Mark as Safe

• Mark as Suspicious

• Out of Compliance (OOC)