Managing devices in MTD console

In MTD console, the Devices page displays the complete list of devices that are configured in this environment. Devices appear automatically in this page when an MTD-enabled new client has checked in. In addition, this page lists devices that are synchronized with Ivanti Neurons for MDM. The disabled devices in the listing are devices that have synchronized with Ivanti Neurons for MDM, but have not yet checked in.

• Risk Posture (For example, Low, Elevated, Critical)
• User
• Group
• OS (Version of the device)
• Upgradeable OS (Yes, No, or N/A)
• Device ID
• Model (for example, iPhone, Nexus 5)
• App Version (of Ivanti Go client)
• Privileges (for example, Rooted, Jailbroken, No Jailbroken)
• Operational Mode (Inactive, Active)
• Last Seen (Last date and time the device was seen by Ivanti Go client, via check-in or from an event communication)

The Risk Posture of the device signals the highest level of a pending event seen for the device at the time of viewing. If the Risk Posture of the device is Elevated and a Critical event is detected, then the device has a new Risk Posture of Critical.

Figure 1. Devices in MTD console

General display filters

Click one of the following options to filter your device list:

• Profiles: To display a list of iOS devices that have specific profiles installed, click the Profiles option near the top of the screen and select the profiles of interest. A list of devices that have the selected profiles installed displays.
• Apps: To display a list of devices that have specific apps installed, click the Apps option near the top of the screen and select the apps of interest. A list of devices that have the selected apps installed displays.
• Patch Date: To display a list of devices that have a specific patch date, click the Patch Date option near the top of the screen and select the desired options. A list of devices that have the selected patch date displays.

The following table shows the columns included in the Devices page filter:

Table 14.  Devices page filter categories

Column	Description
Risk Posture	Displays devices that match the selected risk posture or postures
User	Displays devices that match the selected user or users
Group	Displays the devices that match the selected management console groups
OS	Displays devices that match the selected OS versions
Upgradable	Displays devices that match the selected upgradable flag value
Device ID	Displays devices that match the selected device IDs
App Name	Displays devices running the selected Ivanti Go app
App Version	Displays devices running the selected versions of the Ivanti Go app
Privileges	Displays devices that are jail-broken or rooted
Operational Mode	This column displays the following: Active: describes devices that are communicating on a regular basis to the management console Inactive: describes devices that have been active but are now not communicating Pending Activation: describes devices that have synchronized through Ivanti Neurons for MDM, but have not yet checked in
Last Seen	Sorts by the date or time the filtered devices were last seen

You can export the listing(s) with the export icon. This export includes the filtered device list only and is downloaded as a CSV file via a link sent to the administrator’s email address.

Figure 2. Export icon (upper-right corner)

Clicking on a device opens the Device Details panel. Details about the device, including vulnerable configuration items and alerts, are displayed. At the bottom of the window are some actions and items that can display additional information about the device:

• To show threats for this device, click the Show threats for this device link. If no threats are available, the "No Threats detected for this device" message is displayed.
• The Logout function is not supported by Ivanti Mobile Threat Defense.
• The Device Info option provides more specific information about the device such as the cell phone, carrier, and country information.